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Eurostars Wall Street

4.0 out of 5.0

Recent guest reviews

I already recommended this hotel to others. It was in proximity to places I needed to be and everyone was generous and accommodating at the hotel.

Hotel needs some updates . Elevator is old, the first room I was given , smelled like Chinese food , the wood floor was cracked, bathroom floors had dust bunnies , and the cabinets under sink where warped due to water damage. I asked the hotel staff to switch the room and they did. 2nd room was better . Rooms are large the have a bedroom , kitchen and a little living room are. Hotel centrally located in Wallstreet. You can walk to the riverfront, Fulton street and restaurants.

Having had an amazing experience at Eurostars Berlin (Mitte), I thought that the New York location would be comparable. It was not. While the lobby is decent, you start questioning your choice from the time you hit the elevator. The hallway carpet on my floor was old and stained, and the hallway itself narrow and depressing. The room was very spacious by New York standards, but had a strong odor of bleach. The floors were a peeling wood laminate -- not actual hardwood. The chair should not have been in a hotel room, with its stained seat. The lighting and general condition just made the room seem run down -- as if in its heyday it had been a 3-star place, but had since fallen well below that. To their credit, the bed linen was fine and the actual comfort level of the bed was acceptable. The large closet was much appreciated, and is perhaps the largest I have seen in a New York hotel. The bathroom was clean, with marble floors and modern touches to the shower, but also suffered from poor lighting and an old cabinet. I have to say that the staff are hard working, professional, polite and none of my disappointments with this hotel have to do with them. I've stayed at several NYC hotels, and was really taken aback by the physical condition of this one.

unprofessional staff, front desk agent was talking to me with food in his mouth, I came down later in the evening and he was talking on his cell phone on a personal call so I had to wait. walking down the hall you could smell marijuana!!! morning agent was pleasant he took time to help us find a great breakfast location and things we could do for the day. overall great check out experience.

The drain in the shower tub was not functioning correctly. I noticed it in the night at about 10pm. So I told it to the front desk. He came over and helped me with a plunger to drain water. He said that they will someone in the morning to fix it. Nobody showed up in the morning so I went to the front desk. To my surprise, the lady wasn't aware of any reported issues with my room. So I told her again. Finally someone shows up and fixes it after 2-3 trips to my room. I told the lady at the front desk that I would like to checkout late (@ 2pm) the next day.She said that it's fine. Again to my surprise, the lady at the front desk calls my room @ 1pm asking me if I was going to check out. This front desk person has no clue about my earlier conversation on previous day for a late checkout. Basically, there's a very poor communication among the hotel staff for any reported issues.

The Eurostar hotel was okay--just okay. For the price I paid and the 4 star rating that it currently has, I just expected a little more. The bathroom cabinets were falling apart, the tub did not work properly, and the closet was falling off its hinges. The location is great for those actually working on Wall Street or nearby FiDi but I wouldn't recommend it for any one else, especially tourists because it is quite a bit out of the way. I found myself spending 30-45 minutes on the train each way to get to my actual destination. Like I said it's an okay hotel--just a little disappointing for the price.

I was put in a room right in front of the elevator. When I asked to be switched, the young woman didn't even question me, but reassigned me to a room down the hall. Really appreciate her for doing that.

Single traveller staying for 3 day weekend. TV did not work. After staff contacted, remote did not work. Gave up after that. Terrible view of a wall.

Old and ugly rooms. Can't wait to be back on the road....

The trip was exactly what I needed. I went for a business trip and it saved its purpose

Overall, you get what you pay for....and that is not a bad things. If you want to stay in Manhattan and you want to do it cheap, this is the place for you. No views and strange layouts (tv is on a side wall that you can only view comfortably standing up). It is easy to drive to and easy to get to public transportation. Bottom line: do not pay more than $150 for this place and you will be happy.

Great location. Front staff was great. Had an issue and management was right on problem

This hotel is small but has what it takes to be comfortable, safe and quiet. While it doesn't have many amenities -is a little more executive-, the rooms are spacious, cleanliness is great and the staff is very friendly, ah! and breakfast is simple but very convenient. The location is perhaps not the best if you go for the first time and want to be closer to Times Square, but if you want to be farther or closer to Brooklyn, is a good choice. It is near Battery Park -departure to the Statue of Liberty and other destinations-, Wall Street and Ground Zero. Good choice overall.

for the price and the last minute booking, this was a great option. Could easily give more stars if the room was cleaner. Blood/smudges found on the light switches and remotes. Other than that it was a perfect option.

For the price, you can't really go wrong with this hotel. It meets the basic needs for a Wall Street business trip and appears to have been remodeled in the last 3-4 years. I wouldn't want to stay here on a vacation though. Room was cold and the tub would not drain properly. Again, it's a good NYC value for the money - just not the Waldorf Astoria.

It is ok for stay for sleeping , but, not for small kid due to the bed frame will hurt

perfectly fits 3 people, quite, excellent location

I needed a hotel at the very last second. This hotel was reasonably priced, great proximity to Wall St. and clean.

Loved our experience at Eurostar in Lower Manhattan. Staff was helpful, room was clean, and quiet. Only suggestion would be that the air conditioner unit be replaced as it was very loud making it difficult to sleep with it on. :)

I visited this hotel with my mother while looking for an apartment in the area and stayed for three days. It is a small hotel with a boutique feeling in the heart of Wall Street. The staff was very welcoming and accommodating. Upon arrival I was even given an upgrade. The room was spacious and clean. There were many windows, wireless internet, and cable in each room. It was a safe area near the water and walkable to many cute restaurants and bars. There was also a bar and continental breakfast for a charge in the hotel. Though not a five star, it was very comfortable and I will recommend it to friends and family in the future.