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Crowne Plaza Times Square Manhattan

4.0 out of 5.0

Recent guest reviews

Great experience, hotel was wonderful and updated. Easy to get to downtown and uptown via subways which were close by. Staff was so nice and friendly. I would stay there again.

I decided I would recommend the hotel to a friend based in large part on it’s location and easy access to restaurants, entertainment,etc. As far as value for your dollar it failed especially in the area of amenities.

I was very impressed with my corner room on the 20th floor. Not only was it spacious but had an unexpectedly great view. The location was even better than I expected with everything I wanted within EASY walking distance.

Wonderful experience. Samuel at the luggage hold area and Gerald, our driver were AMAZING.

Great location. Staff friendly and helpful. I would stay there again if I came back to New York City.

Nice hotel. Everything was great except for the "resort fee". I think the resort fee is a total scam dreamed up by the hotels. I will search out hotels next time that do not charge a resort fee. Didn't use any of the amenities so I basically threw $100 out the window.

We were told all fees and charges were included when we checked in. However on departure was another unnamed fee for 34 dollars with no explanation by the manager

When we checked into our room a window was open. We tried to close it but it wouldn't work. A maintenance worker was called and with quite a bit of force he tried to push the window into the closed position. The window never really fully closed so there was a constant cold breeze coming in and a noise from the wind. We probably should have just asked for another room... All in all, the hotel is a bit dated but it's in a central location which is what you are paying for.

Found the staff to be very friendly and helpful. The room was very nice and very clean. Would stay there again for sure

Welcomed by Giselle. She checked us in promptly and pleasantly. Went to elevators and travelled to 41st floor where our room was clean and amazing views of time square. Requested a rollaway, it was delivered within minutes. Room service came quickly and was delicious. Everyone very pleasant and friendly. Cannot wait to return to the Crowne Plaza!

Room was nice and spacious but hot water was hard to come by, had to wait at least 10 minutes for the water to heat up and then it wouldn’t stay hot for very long. Also none of the rooms have refrigerators so you can’t store drinks in your room or bring back leftovers from all the great restaurants around you. Plus if you book through orbitz or any other vacation website they charge you an extra $30 a night. We have taken many trips to NY for pleasure and while you can’t beat the location I would not book at this particular hotel again.

I was disappointed overall with our stay at the Crowne Plaza. We were charged an amenity fee we didn't use, there was virtually no lobby unless we were eating/drinking in the lounge, the rooms had no fridge, and the printer was down the entire visit in the business center.

Did not know what to expect. Anytime you go to NYC, it is a dice roll, but this turned out very satisfactory. Great location, check in was smooth and staff at front desk and front desk manager very nice and helpful. Concerige service was excellent. Room exceeded my expectations, clean, pleasant and quiet, for the Times Square area. Yes I would go back.

Nice hotel and very accomidating the only thing i would comolain about is all of the hidden fees they dont mention to you when you check in! On top of the resort fee they charged 30 dollars a day for a service fee to make my bed and give me clean towels! Which is not included in the 35 dollar a day resort fee so at check out i was highly suprised to see what my bill was at the end of my stay

Check-in took FOREVER. I waited in line at least 10 minutes with only one other person in front of me. The front desk person should have called a manager or someone else to assist. However, aside from check-in, everything else was perfectly nice. Room was very comfortable. Location is great if you want Times Square. It's a big hotel so there are lots of amenities. Food was blah but typical for hotel food. But I would recommend.

Very convenient location. Looking forward to coming back :)

We had a very nice stay! The room was clean and had all of the amenities except for a refrigerator. The hotel staff was very pleasant, they even allowed us a late checkout when the hotel was overbooked! It was fabulous!

Gentleman was rude and didn't bother asking how are breakfast was or if he can assist us with any food or drinks. When I asked if they offered pancakes or waffles he quickly replied to me with a no and 2 tables away I see someone eating a waffle so I just wanted to confirm with him. Very pricey with no service. Restraunt I do not recommend.

Nice clean , very pleased that they allowed earl check in depending upon the availability. Walking distance to time sqare, many restaurants

Beautiful hotel that leads right out to Times Square. Everything is within walking distance. Amazing staff that helped with everything from check in to check out. I’ll definitely comeback and stay here the next time we come visit New York.

1605 Broadway At 49th St New York NY

Hotel highlights

  • Walking distance to Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Midtown, Crowne Plaza Times Square Manhattan is next to popular attractions like Walter Kerr Theatre and Ambassador Theatre. This 4-star hotel welcomes guests with 795 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. Centrally located in New York, the hotel is also a short walk from Duffy Square and Circle in the Square Theater.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Crowne Plaza Times Square Manhattan's 795 rooms are air-conditioned and provide MP3 docks, coffee makers, and free weekday newspapers. 46-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include video-game consoles, ceiling fans, and laptop-compatible safes.


Property features

Guests staying at Crowne Plaza Times Square Manhattan enjoy an indoor pool, a health club, and free WiFi in public areas. Valet parking is available for USD 70.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 26 meeting rooms, a 24-hour business center, and a computer station.

Room options

Traditional Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Crowne Plaza Times Square Manhattan

Everyone (93) Couples (121) Business (30) Family (155) Friends (53) Other (10)
5

centrally located so it was easy to go all over

Everyone

Great experience, hotel was wonderful and updated. Easy to get to downtown and uptown via subways which were close by. Staff was so nice and friendly. I would stay there again.

By on May 23, 2018

3

hotel rating

Everyone

I decided I would recommend the hotel to a friend based in large part on it’s location and easy access to restaurants, entertainment,etc. As far as value for your dollar it failed especially in the area of amenities.

By , from Crown Plaza Manhattan Times Square on May 17, 2018

5

incredible

Everyone

I was very impressed with my corner room on the 20th floor. Not only was it spacious but had an unexpectedly great view. The location was even better than I expected with everything I wanted within EASY walking distance.

By , from Florida on May 16, 2018

5
Everyone

Wonderful experience. Samuel at the luggage hold area and Gerald, our driver were AMAZING.

By on Apr 25, 2018

5
Everyone

Great location. Staff friendly and helpful. I would stay there again if I came back to New York City.

By on Apr 22, 2018

5
Everyone

Nice hotel. Everything was great except for the "resort fee". I think the resort fee is a total scam dreamed up by the hotels. I will search out hotels next time that do not charge a resort fee. Didn't use any of the amenities so I basically threw $100 out the window.

By on Apr 20, 2018

2
Everyone

We were told all fees and charges were included when we checked in. However on departure was another unnamed fee for 34 dollars with no explanation by the manager

By on Mar 27, 2018

3
Everyone

When we checked into our room a window was open. We tried to close it but it wouldn't work. A maintenance worker was called and with quite a bit of force he tried to push the window into the closed position. The window never really fully closed so there was a constant cold breeze coming in and a noise from the wind. We probably should have just asked for another room... All in all, the hotel is a bit dated but it's in a central location which is what you are paying for.

By on Mar 27, 2018

5
Everyone

Found the staff to be very friendly and helpful. The room was very nice and very clean. Would stay there again for sure

By on Mar 23, 2018

5
Everyone

Welcomed by Giselle. She checked us in promptly and pleasantly. Went to elevators and travelled to 41st floor where our room was clean and amazing views of time square. Requested a rollaway, it was delivered within minutes. Room service came quickly and was delicious. Everyone very pleasant and friendly. Cannot wait to return to the Crowne Plaza!

By , from Colorado on Mar 22, 2018