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Crowne Plaza Times Square Manhattan

4.0 out of 5.0

Recent guest reviews

We had a very nice stay! The room was clean and had all of the amenities except for a refrigerator. The hotel staff was very pleasant, they even allowed us a late checkout when the hotel was overbooked! It was fabulous!

Gentleman was rude and didn't bother asking how are breakfast was or if he can assist us with any food or drinks. When I asked if they offered pancakes or waffles he quickly replied to me with a no and 2 tables away I see someone eating a waffle so I just wanted to confirm with him. Very pricey with no service. Restraunt I do not recommend.

Nice clean , very pleased that they allowed earl check in depending upon the availability. Walking distance to time sqare, many restaurants

Beautiful hotel that leads right out to Times Square. Everything is within walking distance. Amazing staff that helped with everything from check in to check out. I’ll definitely comeback and stay here the next time we come visit New York.

I have stayed at this hotel many times in the past. It has changed. I was very disappointed in the nature at check in and when asking questions of the staff.. It was if I was a second class citizen.

Nice upscale hotel. (Bad part the Broadway entrance was closed on a cold day without clear signage of other entrance.) Place is finely kept, though heater on a cold day could have been stronger. Staff nice.

Very nice hotel right in the middle of everything. Friendly staff but DO Not get the breakfast. Total rip off! $36 for soggy eggs and old pancakes

Even tho it was very crowded for NYE the staff was very accomodating and made sure we were happy. Walk out the doors and you are in Time Square, room was much bigger than expected and very clean. Will defintely stay here again.

Hotel was in the center of all the action but the room was 76 degrees, we called maintenance twice because the room was so warm. Air conditioning was not working. Maintenance man said that they have a very old central air system and brought us a fan. First couple nights were warm, very disappointed. Staff was wonderful upon checking in.

The headboards are all peeling off and the lining in the drapes were ripped! Channel 4 on the tv the volume didn't work. The bathtub plug didn't work!! You guys need a major renovation!!

Welcomed and our room was available immediately and our bags were taken to our room right away. We were also able to change our outer clothing for those suitable to the cold weather thinking we would have to wait for our room. The location is incredable and the food in the restaurant was very good and it was open late.

Enjoyed our stay, however our heat/ac unit didn’t work. Set it for 68 and woke up to it 74. Room was warm but they did come open the window for us and brought us a fan. It was doable for the other nights.

I have never stayed in a hotel where the housekeeping didn't pick up and make it feel like you were checking in to a room all over again every day you come back at the end of the day. Trash wasn't taken out, we had to find housekeeping after two days of not having shampoo in our room - only shower gel. The room had mildew and the tiolet seal to the floor was broken so any time you used it, the toilet rocked and the thermostat was not working properly. We did get that fixed on the day we complained. The location is great for being in Times Square and very central so you can walk to a lot of attractions. Would not stay here again.

There were five of us older ladies. We were taken care of by all of the staff. When we arrived, the desk clerk told me that she was not sure if we would have the rollaway that I requested because I booked with Orbitz. She taught me a very useful lesson; that is to check with the hotel. The desk clerk not only was able to provide the extra bed but adjoining rooms as well. So my group was altogether to share experiences and determine our next outing. We ate lunch the first day of our arrival and the waiter was very informative. He made this experience very pleasant, I highly recommend this hotel due to the location, helpful staff, and accommodating restaurant, quick service food center, and the bar. Crown Plaza has it all!

Great location, room was spacious and clean. Layout of lobby was a bit confusing.

Such a great place to stay. Easy to get around to shows and shopping from the hotel. Hotel staff was also very nice and accommodating. We would stay here again.

Quick 3 day trip to NY to take in a couple of shows. Was my time to plan the trip as my wife and I alternate planning getaways. She was pleased and complimented me on my choice of hotel and location. That's like getting a 6 on a 5 point scale. We both were very happy with our choice.

The hotel was nice and in a great location if you want to be close to Times Square and all of the Broadway theaters, but be aware that they charge a $30 per night resort fee that is NOT indicated here on Orbitz!

Upon check in I was informed there was a $30/night resort fee. Totally ridiculous. They say it was for internet access and one free drink at their bar. I don't like getting surprised when you have prepaid the bill. They should be ashamed of themselves.

No sink inside the bathroom, and no refrigerator in room.

1605 Broadway At 49th St New York NY

Hotel highlights

  • Walking distance to Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Central New York City, Crowne Plaza Times Square Manhattan is next to popular attractions like Walter Kerr Theatre and Ambassador Theatre. This 4-star hotel welcomes guests with 795 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. Centrally located in Manhattan, the hotel is also a short walk from Duffy Square and Circle in the Square Theater.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


Rooms

Crowne Plaza Times Square Manhattan's 795 rooms are air-conditioned and provide MP3 docks, coffee makers, and free weekday newspapers. 46-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include video-game consoles, laptop-compatible safes, and phones.


Property features

Guests staying at Crowne Plaza Times Square Manhattan enjoy an indoor pool, a health club, and free WiFi in public areas. Valet parking is available for USD 70.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 26 meeting rooms, a 24-hour business center, and express check-in.

Room options

Traditional Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Traditional Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Crowne Plaza Times Square Manhattan

Everyone (77) Couples (121) Business (30) Family (155) Friends (53) Other (10)
4

right in the center of everything!!!

Everyone

We had a very nice stay! The room was clean and had all of the amenities except for a refrigerator. The hotel staff was very pleasant, they even allowed us a late checkout when the hotel was overbooked! It was fabulous!

By , from Atlanta, GA on Feb 17, 2018

4

very priced breakfast with no service what so ever

Everyone

Gentleman was rude and didn't bother asking how are breakfast was or if he can assist us with any food or drinks. When I asked if they offered pancakes or waffles he quickly replied to me with a no and 2 tables away I see someone eating a waffle so I just wanted to confirm with him. Very pricey with no service. Restraunt I do not recommend.

By on Feb 10, 2018

5

nice hotel in a prime city location

Everyone

Nice clean , very pleased that they allowed earl check in depending upon the availability. Walking distance to time sqare, many restaurants

By on Feb 3, 2018

Review comment responded on Feb 3, 2018

Dear Zee, Thank you for choosing the Crowne Plaza Times Square and for your candid review! We are pleased to be informed your recent stay with us has been exceptional and we look forward to welcoming you back the next time you're in town! Warmly, Amanda N Front Office Manager

5

beautiful hotel

Everyone

Beautiful hotel that leads right out to Times Square. Everything is within walking distance. Amazing staff that helped with everything from check in to check out. I’ll definitely comeback and stay here the next time we come visit New York.

By , from San Pedro, Ca on Jan 26, 2018

3

the front desk staff is rude and condescending.

Everyone

I have stayed at this hotel many times in the past. It has changed. I was very disappointed in the nature at check in and when asking questions of the staff.. It was if I was a second class citizen.

By , from Central Florida on Jan 23, 2018

4
Everyone

Nice upscale hotel. (Bad part the Broadway entrance was closed on a cold day without clear signage of other entrance.) Place is finely kept, though heater on a cold day could have been stronger. Staff nice.

By on Jan 10, 2018

Review comment responded on Jan 12, 2018

Dear Valued Guest, Thank you for choosing the Crowne Plaza Times Square and for your candid review! We are pleased to be informed your accommodations with us were exceptional and for the compliments on our cleanliness. I will be certain to share that information with our housekeeping department. Again, we truly value your feedback and look forward to welcoming you back again! Warmly, Amanda N Front Office Manager

4

nice hotel in the middle of everything but..

Everyone

Very nice hotel right in the middle of everything. Friendly staff but DO Not get the breakfast. Total rip off! $36 for soggy eggs and old pancakes

By , from detroit,mi on Jan 6, 2018

5

middle of it all, very crowded for nye

Everyone

Even tho it was very crowded for NYE the staff was very accomodating and made sure we were happy. Walk out the doors and you are in Time Square, room was much bigger than expected and very clean. Will defintely stay here again.

By , from dallas, TX on Jan 2, 2018

3

bring a fan!

Everyone

Hotel was in the center of all the action but the room was 76 degrees, we called maintenance twice because the room was so warm. Air conditioning was not working. Maintenance man said that they have a very old central air system and brought us a fan. First couple nights were warm, very disappointed. Staff was wonderful upon checking in.

By , from Florida on Dec 28, 2017

2
Everyone

The headboards are all peeling off and the lining in the drapes were ripped! Channel 4 on the tv the volume didn't work. The bathtub plug didn't work!! You guys need a major renovation!!

By on Dec 26, 2017