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Crowne Plaza Times Square Manhattan

4.0 out of 5.0

Crowne Plaza Times Square Manhattan

4.0 out of 5.0

Recent guest reviews

LOVED the location, the staff & the fact that they held on to our bag even after check out so we wouldn’t have to lug them for lunch!

Was given an excellent corner room. Breakfast buffet was nice - and received complimentary drink coupons for the bar. Stayed in this hotel because of the access to an indoor pool- need for a back injury. The pool was often crowded and quite small - but it was great that they had one. (Bring a swim cap to access the pool!)

Noisy from the street, even on higher floors. Heater and thermostat don't work, always too hot at night. Bathroom super plain and water damage on doors, zero frills. Easy checkout but that's about it. Expected much, much more from a 4/5 star hotel at Times Square.

The reception was a guy .I really do not like his attitude. He act like i dont speak English or never been to a hotel before.

I couldnt get bellman to help me with bags. Their line was busy for hours

Attended a conference at the hotel and also had a room for the night. I was concerned it might be noisy as it is in the heart of theater district but the room was quiet. Service was friendly and food excellent I would not only recommend it but would stay there again thanks

The hotel did not meet my needs. The room was filthy.

Great location! Front desk staff was very friendly when we arrived.

The only bad thing was the water it takes forever to get warm, other than that it was great.

The hotel is comfortable and in a great location. I wouldn't hesitate to stay there again.

The staff was nice enough, but the room smelled a little stale. The pillows had a weird smell and the bed linen had small stains on them. It was ok but I was expecting better for being such a well reviewed hotel. The Mariott Marquis nearby is a better hotel in my opinion.

The thermostat was not adjustable so at night sometimes it would be uncomfortably warm. Being on Broadway you can’t come and go without being hastled by the people try to sell tickets for buses etc.

Nice room. Although this was in December, the room was too hot and we couldn't adjust the thermostat to make it cooler so slept with the window open.

We came very early and that time the receptionist had told us that there are no rooms available.. we understand, the hotel look so busy so most likely they are fully booked.. so the receptionist said as long as they have room available, they would call us.. so we strolled around the city.. it’s been 4 pm and nobody has called us.. so we went back on our own I guess they have forgotten about us.. was thinking for a room upgrade like a suite but did not even try since we feel is like what you see is what you get.. we never felt accommodated on the very first day so we did not expect more.. the hotel has nice location, close to Rockefeller time square etc.. been to hotels all over the world and I would say, this would be one of the worse when it comes to customer service

Hotel was nice and in a central location. Staff was friendly and the rooms were clean.

THIRD TIME TO STAY HERE AND COMING AGAIN IN JULY OF 2018. GREAT LOCATION...

1605 Broadway At 49th St New York NY

Hotel highlights

  • Steps from Ambassador Theatre and Eugene O'Neill Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Midtown, Crowne Plaza Times Square Manhattan is next to popular attractions like Walter Kerr Theatre and Ambassador Theatre. This 4-star hotel welcomes guests with 795 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. It's in central New York and also close to Eugene O'Neill Theatre and Duffy Square.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Guests can expect to find free WiFi and 46-inch a flat-screen TV with cable channels and pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an MP3 dock, a coffee maker, and free weekday newspapers.


Property features

Guests staying at Crowne Plaza Times Square Manhattan enjoy an indoor pool, a health club, and free WiFi in public areas. Valet parking is available for USD 70.00 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a 24-hour business center, a computer station, and express check-in.

Room options

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Double Beds, Non Smoking, City View

Full 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking, View (Times Square View)

Full 2 | Sleeps 4

Room, 1 King Bed, View (Times Square View)

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Times Square Manhattan

Everyone (145) Couples (122) Business (30) Family (156) Friends (53) Other (10)
5
Partner Couples

LOVED the location, the staff & the fact that they held on to our bag even after check out so we wouldn’t have to lug them for lunch!

By on Feb 11, 2019

5
Families

Was given an excellent corner room. Breakfast buffet was nice - and received complimentary drink coupons for the bar. Stayed in this hotel because of the access to an indoor pool- need for a back injury. The pool was often crowded and quite small - but it was great that they had one. (Bring a swim cap to access the pool!)

By , from Los Angeles, CA on Feb 9, 2019

1
Everyone

Noisy from the street, even on higher floors. Heater and thermostat don't work, always too hot at night. Bathroom super plain and water damage on doors, zero frills. Easy checkout but that's about it. Expected much, much more from a 4/5 star hotel at Times Square.

By on Feb 6, 2019

2
Everyone

The reception was a guy .I really do not like his attitude. He act like i dont speak English or never been to a hotel before.

By on Feb 5, 2019

1
Everyone

I couldnt get bellman to help me with bags. Their line was busy for hours

By on Feb 4, 2019

5
Everyone

Attended a conference at the hotel and also had a room for the night. I was concerned it might be noisy as it is in the heart of theater district but the room was quiet. Service was friendly and food excellent I would not only recommend it but would stay there again thanks

By on Feb 3, 2019

1
Everyone

The hotel did not meet my needs. The room was filthy.

By on Jan 29, 2019

4
Everyone

Great location! Front desk staff was very friendly when we arrived.

By on Jan 22, 2019

2
Everyone

By on Jan 11, 2019

4
Everyone

The only bad thing was the water it takes forever to get warm, other than that it was great.

By on Jan 10, 2019

Crowne Plaza Times Square Manhattan

1605 Broadway At 49th St, New York, NY 10019