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Small rooms but perfect for staying in New York. It was also very quiet
Dirty, not well maintained. Window didn't close correctly, safe not working, rooms with parties late night. Never again
My expirance was awsome and the staff was very helpful and kind
Loud music and lots of weed smoking from other guest on floor. Needs to be addressed!
Everything was perfect! Ralph was great with customer service !
So close to everything Awesome location Cleanliness Every one is friendly
The front desk staff were super kind and helpful. Michaelyn went above and beyond in providing great service. The rooms are super cute and the location is superb. Tens across the board.
Great location. Nice staff. But they forgot to clean the room for my the 2nd night. Manager was only initially willing to a $20 discount for all my inconvenience. After 2 hours, they offered a new room. Barely got sleep. Spent 2hrs sleeping and had to go to airport. Wasted time and energy staying there. Can’t believe ruining a good nights sleep is worth $20
Nice hotel..rooms are just a little small...staff where wonderful
As the description states I was promised a king sized bed- when getting there it was very apparentl that it was a queen. The trash outside on the streets is not very becoming. The stay wasn’t bad
Great experience only issue I had was the heater, the room was cold and I wasn’t able to adjust the system to get the heat on the room otherwise everything else perfect
The hotel is very convenient and near the good area.
Located in Manhattan, Aloft Manhattan Downtown - Financial District is within a 10-minute walk of popular sights such as National September 11 Memorial and Wall Street. This 3-star hotel has 128 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
For your convenience, a to-go breakfast is served for a fee each morning from 4:00 AM to 1:00 PM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Aloft Manhattan Downtown - Financial District's 128 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Built in 2015, the brand new Aloft Manhattan Downtown - Financial District offers karaoke, a 24-hour fitness center, and free WiFi in public areas. Offsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
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Small rooms but perfect for staying in New York. It was also very quiet
Dirty, not well maintained. Window didn't close correctly, safe not working, rooms with parties late night. Never again
My expirance was awsome and the staff was very helpful and kind
Loud music and lots of weed smoking from other guest on floor. Needs to be addressed!
Thank you for your review. I want to personally apologize that your stay overall did not meet your expectations. We do not allow smoking nor the use of illicit substances at our property and what you have described is by no means representative of the Aloft brand or our property. Like everyone, we have been drastically affected by the ongoing pandemic and are working to restore service to its previous levels. We greatly appreciate your loyalty and although this stay was not to your liking, you are always welcomed back!
Everything was perfect! Ralph was great with customer service !
So close to everything Awesome location Cleanliness Every one is friendly
Thank you for your feedback!