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Recent guest reviews

Hotel is just OK. It is centrally located which is nice. Breakfast was especially underwhelming with not enough selection--plates, utensils and cups were even missing. Heating units in the room are noisy and beds are small with thin blankets. Don't expect a great night of sleep. On the positive side, the lobby is wonderful, there is on-site parking and the location is super.

Great location, free breakfast and it is very clean.

Nothing special

The Hotel is comfortable and the room was clean. The service received was excellent. I recommend this hotel.

Good breakfast options. Great location for tourist. Helpful and friendly staff. I would change a few details in the room layout. All in all it was a good experience.

We loved the location! Just minutes from main attractions of old port. The breakfast was good. Upon arrival we were told by parking attendant to check in first and reception desk was asking us to drop off car with valet first. No one took the time to explain things unless we knew to ask the right questions. For instance we weren’t informed what password to use for WiFi until we asked. We also weren’t informed of breakfast hours. Lobby smelled funny...like old curry and mildew. When we entered our room it smelled of wet dog and it was quite muggy and damp! Sink and bathtub kept getting stopped up. Toilet was not cleaned properly. Plug outlets were placed oddly around the room. Layout of the room was quite off. Tv was in a corner where person at the far end of the bet could not hear it clearly because of the loud sound of the AC on their side. Musty damp air kep pouring into the room so spent 2 uncomfortable night. Person close to AC would freeze all night and the person away from the window would be melted in heat. Overall the experience was disappointing and while location is prime, I do not recommend this poorly managed hotel to anyone at the price I paid ($200)!!!. I would maybe consider $97, no more.

This hotel has the perfect location for walking to everything, including the Old Port, Notre Dame, China Town, the Subway, museums, and many restaurants and pubs. We were happy about the hotel’s fee daily breakfast. The only downside is that the rooms were a little run down and old fashioned.

Hotel is Centrally located and a good place to experience Montreal.

This is a nice hotel in a great location of Old Montreal. It was an easy walk to any part of Old Montreal. The room was nice and comfortable. The breakfast was also very nice with something for everyone. I would stay there again with no reservations.

nice hotel, good location, easy access, very friendly staff.

Everything was great except for getting a copy of our room charges. When we asked for a copy of the bill, the clerk said they don't print it out; it would be emailed to us. However, we did not receive any emailed bill, but did received a charge on our credit card. Would advise other travelers to demand that they see a bill before checking out.

Our room space was overall fine but poorly configured. The closet door didn’t open fully, we had 2 drawers for 4 people and nowhere to hang wet jackets. The maid pestered us every morning as to when we were leaving so she could clean and on several occasions I had to ask for towels and toiletries for 4 people. The front desk staff were great and we appreciated the included breakfast. An in hotel restaurant and bar would be really nice.

The breakfast area is very congested and can not handle crowded situation.

We couldn't have asked for a better hotel for our stay in Montreal. The location is very close to restaurants, bars and shopping. We had a room on the 5th Floor with a view of the ferris wheel and river. The staff were extremely friendly and accommodating. I would not hesitate to stay at the Springhill Suites on a return trip to Montreal.

Hotel staff cannot do enough for you. Great location in Old Montreal. We highly recommend.

The hotel is centrally located in Old Montreal City. We are a couple in our 70's and we walked to all our restaurants, and most of all the sites we visited. The town is very clean and safe at all times of the day or night. Montreal is a wonderful place to visit.

Great Location, friendly service. Parking was expensive

445 Rue St-Jean Baptiste Montreal QC

Hotel highlights

  • Walking distance to Old Port of Montreal and Notre Dame Basilica
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Old Montreal, SpringHill Suites by Marriott Old Montreal is adjacent to Palais de Justice and within a 5-minute walk of other popular sights like Montreal Science Centre. This 124-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and a gym.


Dining

Free buffet breakfast is served on weekdays from 7:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 124 rooms feature kitchenettes with refrigerators and microwaves. Guests can expect 37-inch flat-screen TVs with cable channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, sofa beds, and coffee makers.


Property features

Renovated in 2016, SpringHill Suites by Marriott Old Montreal offers a full-service spa, a gym, and free WiFi in public areas. Self parking is available for CAD 32 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include conference space, a 24-hour business center, and a computer station.

Room options

Superior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Superior Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for SpringHill Suites by Marriott Old Montreal

Everyone (15) Family (7)
3
Family

Hotel is just OK. It is centrally located which is nice. Breakfast was especially underwhelming with not enough selection--plates, utensils and cups were even missing. Heating units in the room are noisy and beds are small with thin blankets. Don't expect a great night of sleep. On the positive side, the lobby is wonderful, there is on-site parking and the location is super.

By on Mar 20, 2022

5
Family

Great location, free breakfast and it is very clean.

By on Dec 2, 2021

2
Everyone

Nothing special

By on Aug 31, 2021

5
Everyone

By on Jul 26, 2021

5
Family

The Hotel is comfortable and the room was clean. The service received was excellent. I recommend this hotel.

By on Jan 9, 2020

5
Family

Good breakfast options. Great location for tourist. Helpful and friendly staff. I would change a few details in the room layout. All in all it was a good experience.

By on Sep 12, 2019

2
Family

We loved the location! Just minutes from main attractions of old port. The breakfast was good. Upon arrival we were told by parking attendant to check in first and reception desk was asking us to drop off car with valet first. No one took the time to explain things unless we knew to ask the right questions. For instance we weren’t informed what password to use for WiFi until we asked. We also weren’t informed of breakfast hours. Lobby smelled funny...like old curry and mildew. When we entered our room it smelled of wet dog and it was quite muggy and damp! Sink and bathtub kept getting stopped up. Toilet was not cleaned properly. Plug outlets were placed oddly around the room. Layout of the room was quite off. Tv was in a corner where person at the far end of the bet could not hear it clearly because of the loud sound of the AC on their side. Musty damp air kep pouring into the room so spent 2 uncomfortable night. Person close to AC would freeze all night and the person away from the window would be melted in heat. Overall the experience was disappointing and while location is prime, I do not recommend this poorly managed hotel to anyone at the price I paid ($200)!!!. I would maybe consider $97, no more.

By on Aug 20, 2019

Review comment responded on Aug 22, 2019

Dear Moonmash, thank you for taking the time to review your recent stay with us. We take great pride in offering a fresh, comfortable product as well as a personalized experience to our guests. It seems that we fell short of expectations and we truly apologize. If you a moment to contact us directly, please do. We would like to discuss this matter with you directly. Thank you.

5
Everyone

By on Jul 14, 2019

5
Family

This hotel has the perfect location for walking to everything, including the Old Port, Notre Dame, China Town, the Subway, museums, and many restaurants and pubs. We were happy about the hotel’s fee daily breakfast. The only downside is that the rooms were a little run down and old fashioned.

By , from New York, NY on Apr 27, 2019

Review comment responded on May 6, 2019

Dear Seth, we are glad to hear you enjoyed our beautiful location in Old Montreal!

5
Everyone

Hotel is Centrally located and a good place to experience Montreal.

By on Dec 31, 2018

Review comment responded on Jan 1, 2019

Thank you for staying with us!

SpringHill Suites by Marriott Old Montreal

445 Rue St-Jean Baptiste, Montreal, QC H2Y 2Z7
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