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Hilton Garden Inn Minneapolis Airport Mall of America

3.0 out of 5.0

Recent guest reviews

I found that the hotel staff was very helpful. The room was clean and in the shower was great. The very big TV screen was helpful for enjoying NFL playoff games. But the best part was all the fans who were going to the Vikings Saints game and how nice the shuttle driver was.

The staff was sooo friendly. They let us check in early, gave us tips to save money on our trip to the Mall of America, and were always pleasant when approached. The hotel was very clean, well lit, safe, and remarkably close to our destination in Mall of America. The price was great, every process was easy; no hassles. I’ve recommended this hotel to several already! And we’re planning to stay there again.

Our room was 80 degrees when we checked in. They tried to fix it, but it was still 75 when we got up in the am . I Keep my house at 68 degrees so it was a long hot night. The Keurig coffee maker didn't work in the room.. There wasn't any complementary coffee in the lobby like other hotels and inns we have visited. We went to Ikea for breakfast and free coffee. We were on a road trip and the hotel gave a break in the driving time.

I bundled with the air so a little hard to tell if I would have been as pleased if I had paid more for the stay. Generally I was pleased with the hotel and the location.

Stayed here for a quick sports weekend, king room was very nice and clean, bed was very comfy and bathroom and shower absolutely clean. Ordered room service after my return from the baseball game and chicken ceasar salad was good and Mac & Cheese was also good. For not having been to Minneapolis for several years the hotel was great and shuttle to the rail to downtown was an added bonus. Would differently recommend this hotel to my friends and family, and I will stay here again.

Very comfortable room. Hotel is conveniently located.

Great breakfast, bed and TV . And also nice parking just on the front of the hotel

No remote for th tv. Also there was a wrapper on the floor in bathroom. Holes in walls from some,thing being hung there before. The staff was nice but hotel not worth the money. Also they charge 13.00 for breakfast. I would not stay here at again. Xxxxxxxxxxxxxx

WE BOOKED 3 ROOMS AND ALL THREE WERE CLEAN AND COMFORTIBLE. VERY GOOD CHOICE. WOULD STAY HERE AGAIN. CLOSE TO THE MALL OF AMERICA AND IKEA. BAD WEATHER WHILE WE WERE THERE, SO WE TOOK THE SHUTTLE TO THE MALL. GREAT PERSON DRIVING. WAS SO KIND TO US. HE TOOK US EVEN THOUGH IT WASN'T THEIR NORMAL SCHEDULED TIME. VERY NICE.

Stayed here 1 night to be close to the airport and for the free shuttle. It was very nice and comfortable.

No problems or complaints. The staff was very friendly.

1601 East American Blvd Bloomington MN

Hotel highlights

  • Walking distance to Mall of America
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Minneapolis Airport Mall of America places you within a short walk of Mall of America and within a mile (2 km) of Sea Life Minnesota Aquarium. This 3-star hotel has 200 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Nickelodeon Universe is also 1.2 mi (1.9 km) from the hotel, which is near the airport.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 200 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

At Hilton Garden Inn Minneapolis Airport Mall of America, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 2 meeting rooms, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 Queen Bed, Accessible (Hearing)

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible (Roll In Shower)

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible (Roll In Shower)

Queen 1 | Sleeps 2

Guest reviews for Hilton Garden Inn Minneapolis Airport Mall of America

Everyone (12)
5

historic weekend

Everyone

I found that the hotel staff was very helpful. The room was clean and in the shower was great. The very big TV screen was helpful for enjoying NFL playoff games. But the best part was all the fans who were going to the Vikings Saints game and how nice the shuttle driver was.

By , from minneapolis on Jan 16, 2018

5

wonderful experience

Everyone

The staff was sooo friendly. They let us check in early, gave us tips to save money on our trip to the Mall of America, and were always pleasant when approached. The hotel was very clean, well lit, safe, and remarkably close to our destination in Mall of America. The price was great, every process was easy; no hassles. I’ve recommended this hotel to several already! And we’re planning to stay there again.

By , from Chicago on Jan 3, 2018

Review comment responded on Jan 3, 2018

Dear Kevin, Thank you so much for the wonderful review! I'm so happy to hear the staff was able to help make your experience even more enjoyable and that you enjoy the location. Thank you for the recommendations, and we look forward to seeing you next time. Sincerely, Jenny N Guest Experience Ambassador

3

a hot time in the old town tonight

Everyone

Our room was 80 degrees when we checked in. They tried to fix it, but it was still 75 when we got up in the am . I Keep my house at 68 degrees so it was a long hot night. The Keurig coffee maker didn't work in the room.. There wasn't any complementary coffee in the lobby like other hotels and inns we have visited. We went to Ikea for breakfast and free coffee. We were on a road trip and the hotel gave a break in the driving time.

By , from The North Shore, Mn on Jan 3, 2018

Review comment responded on Jan 6, 2018

Dear Katie, Thank you for taking a moment to share your experience. I'm sorry to hear that the room was too warm for you. That is not the type of experience we wished for you to have. Thank you for telling me about these, and please know that I have informed my Chief Engineer so he will be working to correct these problems. We hope you will consider staying with us again in the future. Sincerely, Jenny N Guest Experience Ambassador

4

nice hotel and decent value

Everyone

I bundled with the air so a little hard to tell if I would have been as pleased if I had paid more for the stay. Generally I was pleased with the hotel and the location.

By , from Lake Worth Florida on Oct 9, 2017

Review comment responded on Oct 11, 2017

Dear Neil, Thank you very much for taking the time to review our hotel. It is always nice to hear from a guest who enjoyed their stay! We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable and that it is our desire that everyone has an enjoyable stay! Dan I. Guest Experience Manager

5

quick sports weekend getaway!

Everyone

Stayed here for a quick sports weekend, king room was very nice and clean, bed was very comfy and bathroom and shower absolutely clean. Ordered room service after my return from the baseball game and chicken ceasar salad was good and Mac & Cheese was also good. For not having been to Minneapolis for several years the hotel was great and shuttle to the rail to downtown was an added bonus. Would differently recommend this hotel to my friends and family, and I will stay here again.

By , from Des Moines Iowa on Oct 2, 2017

Review comment responded on Oct 4, 2017

Dear Rick, Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Your review indicates that you were happy with our location near the Mall of America, our restaurant food, and our complimentary shuttle service. Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. We hope to see you again in the near future! Dan I. Guest Experience Manager

5
Everyone

Very comfortable room. Hotel is conveniently located.

By on Sep 18, 2017

Review comment responded on Sep 21, 2017

Dear Guest, Thank you very much for taking the time to review our hotel. We are extremely pleased that you enjoyed our comfortable bed and the location of our property. We look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable and that it is our desire that everyone has an enjoyable stay!

5

nice hotel close to the airport

Everyone

Great breakfast, bed and TV . And also nice parking just on the front of the hotel

By , from Cokato on Jan 25, 2017

Review comment responded on Feb 18, 2017

Thank you so much for reviewing your experience with us! I am glad you enjoyed the breakfast and your room! We hope to see you again in the near future!

2

room was dirty with trash on bathroom floor,

Everyone

No remote for th tv. Also there was a wrapper on the floor in bathroom. Holes in walls from some,thing being hung there before. The staff was nice but hotel not worth the money. Also they charge 13.00 for breakfast. I would not stay here at again. Xxxxxxxxxxxxxx

By on Jan 8, 2017

Review comment responded on Jan 27, 2017

Dear Anonymous, Thank you for taking the time to review your stay with us. I am very sorry to hear about your experience at our property. I will use this review to work with the staff in both departments to make sure that these issues do not arise again. We appreciate your feedback and hope you will reconsider staying with us again in the future. Best regards, Kyle G.

5

great stay. glad we stayed here

Everyone

WE BOOKED 3 ROOMS AND ALL THREE WERE CLEAN AND COMFORTIBLE. VERY GOOD CHOICE. WOULD STAY HERE AGAIN. CLOSE TO THE MALL OF AMERICA AND IKEA. BAD WEATHER WHILE WE WERE THERE, SO WE TOOK THE SHUTTLE TO THE MALL. GREAT PERSON DRIVING. WAS SO KIND TO US. HE TOOK US EVEN THOUGH IT WASN'T THEIR NORMAL SCHEDULED TIME. VERY NICE.

By on Dec 12, 2016

Review comment responded on Dec 17, 2016

Dear Anonymous, Thank you for taking the time to review your stay with us. We are very pleased that we were able to meet your expectations while you were at our property. We work very hard to provide top notch service to all of our guests and based off your review we accomplished this goal. Thanks again, and we look forward to being your host again in the near future. Best regards, Kyle G.

5
Everyone

Stayed here 1 night to be close to the airport and for the free shuttle. It was very nice and comfortable.

By , from stillwater, MN on Nov 14, 2016

Review comment responded on Nov 17, 2016

Dear DAG. Thank you for taking the time to review your stay with us. We are very pleased that we were able to meet your expectations while you were at our property. We work very hard to provide top notch service to all of our guests and based off your review we accomplished this goal. Thanks again, and we look forward to being your host again in the near future. Best regards, Kyle G.