Dolby Hotel Liverpool2.0 out of 5.0
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Recent guest reviews
This hotel was easy to find. Location was within walking distance of most sights on our list and extremely easy access the highway to Wales when we were ready to leave town. The facility was clean, open and airy. We enjoyed being right on the water. This was a terrific way to begin our travels in Great Britain.
The Dolby is situated at close to the waterfront and about 15 mins walk away from the city centre. The rooms are a bit student dorm-like - not very spacious, with a bunk bed above the it seemed smaller than queen sized double. The bathroom is minute (not more than 2 square metres. On the up side, it's very clean, and if you only need a base for exploring Liverpool, it'll do the trick. The breakfast wasn't included in the price and is GBP5.75 and GBP7.75 for the continental and English respectively. The staff are polite and helpful.
Let me say up front that the staff were nice, the hotel was clean and the location was reasonable (not a long walk to downtown, although the only businesses right nearby are McDonalds, KFC and a casino). Any positive things I have to say about the Dolby were negated by atmosphere. I found out after the fact from a few locals that the Dolby is known as a partying hotel, and it sure was. There was a 21st birthday party across the hall on my first night in town, and the partying only got worse over the weekend. The young guests would return home from the pubs, shouting obscenities down the hall, banging doors. One night at 4 AM, a drunk guy mistook my room for his and was rattling the doorknob until I shouted at him. Another night, I was woken at 4 AM by some sort of alarm -- I assume it was an emergency door because it was shut off fairly quickly. I also realized that my room was right above the bar/restaurant, and I could hear talking and laughing at all hours, stomping around, and the incessant opening and slamming shut of the sliding glass door being used by smokers. I had come to town to run the Liverpool Half Marathon, and managing a full night's rest was impossible. On top of that, the internet was out for my entire last day, preventing me from getting my last-minute travel arrangements together. Instead I had to walk into the city to use free wifi at a cafe. I reported the problem repeatedly and was told each time that they just need to reset the router. I badgered them enough that they finally checked and discovered it was a problem with the service provider. Had they actually checked in the morning instead of blowing me off, they might have been able to get it fixed. It was very inconvenient, especially considered I have no UK phone and was relying solely in the internet for communication. If you need some place cheap and clean to crash, this hotel might work for you. But expect major disturbances.
The rooms are small but very comfortable, and cater to more of a younger populace, with rooms having a queen bed and a single bunk bed, that would also be great for a couple with a young child. The staff are very friendly and efficient, and the rates are excellent. The food is always freshly cooked, the breakfasts plentiful, and the bar prices very decent. I would certainly consider staying here again.Parking is free onsite and the hotel is a good mile walk from the city centre but I would recommend a taxi if after dark.
The hotel doesn't look that great from the outside, but the inside is relatively nice. The check in people were extremely nice and helpful. The room was small, but had everything you could need (bed, bathroom, hair dryer, free wifi, etc#. The only problems with the room #single room# was the shower was rather small #not recommended for larger people) and the bed was pretty hard. I thought I wasnt going to be able to sleep on it, but I ended up sleeping fine. Free parking was nice also and was a relatively short walk to downtown and all the sights.
I really have all good things to say about this hotel. We arrived and the staff was very friendly and inviting, and also very helpful. The lady at the front desk offered us a map and explained where all the tourist sites were and circled everything and also helped us find a venue that wasn't on the map. The rooms were very nice and very clean and the view of the waterfront is lovely. We ate dinner at the resturant in the hotel both nights we stayed and it is great food for a great price, no complaints at all. If their was anything we needed the staff was very accomadating in getting it for us. Also the hotel was very close to all major tourist attractions, we were able to walk everywhere we wanted to go because it was so close. I would recommend this hotel to everyone. Great value, great service, great everything.
basic hotel with helpfull staff in a conveniant location to see the sites of liverpool, with parking whitch is helpfull in this area.