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Crowne Plaza Liverpool

4.0 out of 5.0

Recent guest reviews

After the phone in my original room did not work, they transferred me to a different room and comped lunch. Internet wi-fi only in lounge area, hassle to go down to connect.

Room was small with little storage space. No closet or drawers. Ironing board took up all the hanging space in the small armoire. Had to lean it against the window (for four days) to have room to hang clothes. Comlimentary bathrobe was hung on the only hook. Had to throw it on the floor to be able to hang toiletry bag in bathroon. Room was clean and quiet. Shower good. Bathroom floor was sticky (gross!) when we arrived. Furnished wash cloths. Big fluffy towels.

Overnight in Liverpool on our way from Leeds-Bradford to the Manchester Airport. Train to Lime Street Station, tickets good to take the local Wirral Line to the James Street Station, then 400 yards to the hotel. Easy access to Albert Dock and other waterfront attractions. In hotel restaurant good and prices typical for the area, but many dining choices within easy walking distance in the down town area. The gym was well equipped and fun to work out watching the ferries cross the Mersey. Lot of safe running along the waterfront. Room amenities good for the price.

Overall our experience at this hotel was quite satisfactory. The hotel itself is well appointed, the staff are remarkably friendly and helpful, and the room was great. The location is ideal for those who are traveling on the ferries heading out of Liverpool (our reason for choosing this hotel). unfortunately there are few restaurants, or museums or other venues of interest (outside of a number of pubs and nightclubs) in the vicinity of the hotel. Hint for the hotel - if you are going to provide guests the option of having their towels not changed in the interest of conservation, providing a towel rack for them to use for drying said towels in the bath would be most helpful in achieving this aim!

This is NOT the place for a single person or a couple without children to stay on a Saturday night in the summer. The pool and spa were loaded with loud children who ran up and down the hallways all night long. Additionally, the food was poor...I am not even a picky eater. The tuna was over cooked and the stew was fatty. Eat breakfast at the hotel, but skip lunch and dinner.

Princes Dock, Pier Head Liverpool England

Hotel highlights

  • Walking distance to Liverpool ONE and Merseyside Maritime Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Pier Head, Crowne Plaza Liverpool is a leisurely stroll from popular sights such as Liverpool ONE and Merseyside Maritime Museum. This 159-room, 4-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. Located centrally in Liverpool, it's also close to Vue Cinema and Tate Liverpool.


Enjoy dining at Plaza Brasserie, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


All 159 air-conditioned rooms feature coffee makers, free bottled water, and safes. Guests can expect to find wired Internet, free WiFi, and satellite TV. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Crowne Plaza Liverpool features an indoor pool, a children's pool, and a health club. Self parking is offered for GBP 14.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Double Bed, View (Waterfront)

Full 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 2525 reviews