6/10 Okay
Lynn, Weymouth
Traveled with group
Sep 13, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a unique building full of faded grandeur with an interesting history. Cheap and central for Liverpool it provided a bed to sleep in. There is no servicing of rooms during your stay and if you need any new towels, tea or milk etc you must fetch it from reception. My first room was enormous but had a water leak from the roof that looked as if it had been there a very long time, and the shower was cold. The problem was not fixed despite assurances from reception and as a result I was moved to another room. The marble lined corridors were magnificent but could have done with a hoover, and as they had no windows or access to fresh air they were very musty smelling. I have no problem with less servicing of rooms, but I stayed 4 days with my friend in a twin room and I would have liked a cloth and cleaning product so I could wipe around the sink and shower once I had used it and some way of cleaning our coffee cups too. The Concierge was the best, really friendly and knowledgable with a lovely sense of humour and plenty of anecdotes. The hotel is central to all attractions and they are all within walking distance. The area around the hotel is not nice, to enter it you must navigate all the people sitting outside smoking, this makes the entrance and reception smell too. I had a lovely break in Liverpool and probably got what I paid for, I would look for something a little more modern next time.
Lynn
Stayed 4 nights in Sep 2025