Britannia Adelphi Hotel & Spa3.0 out of 5.0
Recent guest reviews
Hotel is old-fashioned but based in the heart of Liverpool City Centre - location is perfect. Staff were friendly, our room was tidy but, as the walls are on the thin side, you can hear...everything in the surrounding rooms. Your temporary neighbours can make or break your visit. Can't really complain for the price when considering the location. If you can afford the Premier Inn, go, if not, the Adelphi is good value for your money! Our dog also travelled with us - she had no complaints!
Unfortunately, I booked this very last minute and didn't do my normal research on reviews! On the outside it almost looks grand and rather exquisite... however, this is far from what the interior presents. On arrival, staff were quite abrupt and really let the customer service down. We were directed to a car park and told we could pay upon leaving the next day... we received a fine for not having a ticket. We complained about this and staff were unapologetic and nothing has been done - I've had to pay a fine due to their lack of diligence. Room was filthy - radiator was thick of grey dust, damp walls had peeling wallpaper and pink bathroom suite clearly hasn't been updated in many decades. I'd be surprised if this hotel lasts much longer...
|This hotel is in the middle of Liverpool and is huge. It must have a facinating history going back into the last century. It is a pity that there wasn't a room displaying photographs and stories from the past. We are afraid that the hotel is rather tired and in need of updating. The bathroom plumbing worked but gave the impression of belonging to yesteryear. We enjoyed our breakfast, but went out for our evening meal. There was a good swimming pool and impressive gym. Car parking proove difficult, make sure you have £12 of coin . If not you will have to do what we did and go into the adjacent multistory ( cosy £4) a day.
Booked a weekend trip away, Liverpool is a lovely city, this hotel ruined the experience, Food was awful, room was awful, badly needing updated, one set of towels in a twin room. cracks in windows, freezing bathroom and smoke alarm went of at 2am both evenings as we slept, With no explanation in the morning. Very disappointing. It could be such a lovely hotel but it’s like the owners don’t care.
I was staying in Liverpool for one night in October and chose the Adelphi due to its decent location and option of a car park. Me and my fiance were heading out for the night, so thankfully the time spent in this 'hotel' was minimal. The hotel itself looks quite grand from the outside, although any hints at art-deco from the exterior design are as good as it gets. The interior has not been upgraded since around 1945 by the look of it, and the general vibe of the downstairs lobby and bar area was that of Phoenix Nights at best, with live bingo being the entertainment. As we checked-in after sunset, our 6th-floor shoebox room was dark upon arrival. There weren't any lightswitches near the door and we had to rely on reaching over the 5 steps immediately inside the room in pitch blackness to fumble around for the light on the bedside table. The facilities in the room were basic, if you could call that. It had running water at least, and mod-cons like an electronic kettle and a telly from the 80's. The bathroom however looked more like the 1880's. It felt dirty and likely I could contract disease from the fittings. I didn't like any part of my stay there, but my misery was compounded by misinformation provided to me by the reception staff. I was told that I could pay for parking in the adjacent car-park the following morning if I chose to. When I returned to the car park the next morning as instructed, I discovered that parking was in fact chargeable for 24-hours and it wasn't possible to retrospectively pay for the previous night. Due to the incompetence of the staff at the hotel, I received a £60 parking fine, which the hotel has refused to compensate me for. Very poor
Me and my wife stayed for 1 night and thankfully so, 1st of all upon arrival got key card within 2 mins sorted, went to room key card would not work, back down to reception who scanned it sorted, going up and down lifts were people on 1 st floor were using lifts surely to god you could manage to walk up 1 flight of stairs . Room was old tired damp shower head nonexistent like a full on hosepipe water squirting everywhere, evening meal was ok , queue for the bar was about 1 mile long , tribute act were so so seen better , went to a few pubs around the corner and they were good not a mile long queue.slept ok but was probably due to the amount of alcohol I consumed. Breakfast was horrendous like a scene out of Tenko watered down juice toaster that didn’t and the English breakfast was just slop not fit for human consumption, would never recommend or stay again , I would like to add Liverpool itself was lovely the docks Liverpool one and the cavern were super
Delightful hotel. Friendly staff from the moment I walked in. Clean, safe and and friendly. And value for money. Carnt ask for anymore. Was pleased to have a bath as well as a shower. The lounge is spectacular. Will return soon
Booked in on a Saturday night, given a room on the top floor and as we approached our door it said 'smoking room' on a sticker, opened the door and it smelt like a month old ashtray (I smoke myself but at home I smoke outside for this exact reason, who wants to sleep/sit in an ashtray??......didn't realise that hotels still offered smoking rooms to be honest! Back downstairs to reception, they happily changed our room, back in the lift - next room (you could just fit the double bed in it with about 6 inch either side to get in it!). There must have been 15 or 20 flies flying around the room.....considering how small the room was it actually made it quite crowded lol! Back to reception for our money back. Needs millions spending on it to bring it to anywhere near a decent standard. On the plus side the staff were very helpful.
Avoid this hotel. It is very dated and tired and at £130per night room only very expensive. Had to change room as had a massive crack at the back of the toilet on the tiles, bedroom wall looked like it had been drawn on. Needs a lot of updating it’s stuck in a time wharo . Very disappointing
Visiting a daughter at Uni and wanted a hotel in a central location with a car park. Unfortunately that is all the Adelphi has to offer. The hotel looks tired and unloved. Poor condition all round, sad interior decor and shabby rooms. Our first and probably last visit.
- Walking distance to Liverpool ONE and St. George's Hall
- Free WiFi in public areas
- Onsite dining
Located in Liverpool City Center, Britannia Adelphi Hotel & Spa is within a 10-minute walk of popular sights such as Liverpool ONE and St. George's Hall. This 3-star hotel has 402 guestrooms and offers a full-service spa, an indoor pool, and a fitness center. It's in central Liverpool and also a short walk from World Museum Liverpool and Walker Art Gallery.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is available for a fee.
All 402 air-conditioned rooms provide coffee makers. Guests can expect to find TVs and stay connected with WiFi. Bathrooms have hair dryers and free toiletries.
Guests of Britannia Adelphi Hotel & Spa enjoy a full-service spa, an indoor pool, and a fitness center. Self parking is available for GBP 12 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 15 meeting rooms.
Reviews from Trip Advisor
39% of guests recommend this hotelTotal of 5991 reviews