Skip to main content
Beginning of main content

Big Pines Mountain House

2.0 out of 5.0

Big Pines Mountain House

2.0 out of 5.0

Recent guest reviews

The rooms are clean, the staff was very friendly. The check in was easy and fast. They offer continental breakfast the basics coffee bagels. I was misinformed on the distance from the hotel to the main strip. The hotel is walking distance from the main street, no need to Uber.

Close to casinos and beach, Comfortable room, breakfast was OK. Bahroom pretty good. Got a great rate so had low expectations, but it was a bargain for the money

Cont. with the great staff . Ready to help . It’s nice ve to stayed there.

The room and amenities really need to update. It was a Overpriced for what we got.

I liked it very much. I usually go there for skiing

Good location close to everything nice room good value

Room was ok. If it were not for the fact the room REALLY needed a paint job i would have scored it higher. PROS: Room itself was comfy and clean . Hot water came on instantly. Free WIFI Room is equipped with usb chargers on nightstand. Plenty of coffee was provided in room. CONS: Room needed a paint job badly. Wall area around air conditioner was crackled. Areas of the wall in bathroom had peeled (improper paint job). Other areas of the bathroom room where plain worn off down to wood (under shower entrance and baseboard of sink) Room only has wood blinds so room was a bit bright in morning.

Walls seem to be very thin very loud , we couldn't sleep well. When I asked to be moved the girl at the front told me she didn't have any available room with kitchenette that I could probably be moved but to a smaller room. Hotel needs to be upgraded it is very clean but not able to rest properly.

Very old hotel. Pillows and beds are terrible. Floor is super loud. No dead bolt lock. My 2 year old was able to open door and run out, even while locked. Shower leaks. TV did not work. WiFi was on and off. Breakfast was a muffin, cereal, or oatmeal. Coffee was always empty. Ac is very loud and rooms are very hot.

Hiker friendly. Breakfast options slim. Older property but clean and location very convenient to main attractions.

Nice affordable hotel. Pool. Phones and clocks not working in room my only complaint

Good location but the property and rooms need to be updated and renovated.

The reason I was in Tahoe was for a wedding. The wedding started at 3 pm and my check in time was 3. I called a week before getting to hotel explain my situation about time. They said call before I get into Tahoe. I did they said they didn't have answer or idea if the room would be done before hand . I ended up changing at another hotel

Upon arrival the staff was rude and accommodating to our need of a second parking pass. The room was filthy and the bed was horribly uncomfortable. Then we could hear the people talking in the room next door all night along with the air conditioning unit that woke us up every hour. Would not recommend anyone wasting their money on this place. Should have spent the extra $50 to stay down the road at Hard Rock.

Really nice staff and great room. Free coffee in the room and hiting was working really well. Comfy bed. Really good stay and we could see our first racoon.

This place is terrible. We were charged wayyy too much for what we got. The walls were paper thin and we could hear everything from the room next door, the window rattled every time someone walked by either upstairs or on our floor, a raccoon chased us out of our room at one point, the TV did not work and for some reason it took them hours to get it fixed. I called the manager, Ruben, and asked for some sort of refund for our troubles, but even though I explained to him that we have been out of the country for a family emergency basically since the stay, he would not help us out. I explained we had extenuating circumstances as to why we were unable to complain at the time of the stay, and he would not budge. He explained to me that I would have to call Orbitz to complain, and I explained to him that I had done that previously and he LIED to me stating he never received a call from them which was completely untrue. He was very rude to me on the phone, he spoke to me in a condescending manner and talked over me multiple times. I would never recommend staying here. Save your time & money, it's not worth it.

No WiFi the whole trip, had to wait around all day the first day of the trip wait for hotel staff to fix tv and WiFi (which never got fixed). Asked on arrival if we could have a late checkout and was told that is fine. Day of checkout asked for a late checkout and was told they don’t do late checkouts. Went to visit a friend who was staying there later on that day at 4 pm and noticed that our old room still wasn’t serviced so we definitely could’ve received a late checkout. Bed made my back hurt it was old and sheets were never changed over the course of a week despite calling and requesting new linen. By the way there was no smoke detector either. Which reminds me there is no privacy in this hotel I could hear everything going on in every room surrounding mine. Walls were paper thin. The windows of the hotel room didn’t even lock so forget about feeling your belongings are safe and secure. Instead of rest and relaxation at a $250 a night hotel I got stress and back pain from $250 a night truckstop bathroom called a hotel.

Good location, but I was expecting better quality for the price. Pool area not open in the winter. Breakfast was minimal.

The room was nice and spacious. The hotel and bathroom looks like it could use a little updating. The TV was confusing to work, but that may be just me since I am not familiar with Roku TV. Good location. I would stay there again.

4083 Cedar Ave South Lake Tahoe CA

Hotel highlights

  • Walking distance to Heavenly Gondola and The Shops at Heavenly Village
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Ski-in/ski-out access

Located in Lakeside Park, Big Pines Mountain House is within a 5-minute walk of Heavenly Gondola and within 15 minutes of other popular attractions like The Shops at Heavenly Village. This 75-room motel welcomes guests with free breakfast and conveniences like ski-in/ski-out access and a private beach.


Dining

Start your day off right with a free continental breakfast.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker. Limited housekeeping is available.


Property features

Guests staying at Big Pines Mountain House enjoy access to ski-in/ski-out access, an outdoor pool, and free WiFi in public areas. Limited parking is available. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. Other amenities at this beach motel include conference space, a business center, and coffee/tea in a common area.

Room options

Queen Room with Two Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

King Room with Kitchenette

King 1 | Sleeps 2

King Deluxe Nonsmoking

King 1 | Sleeps 2

Guest reviews for Big Pines Mountain House

Everyone (30) Couples (65) Business (5) Family (57) Other (15) Friends (23)
4
Friends

The rooms are clean, the staff was very friendly. The check in was easy and fast. They offer continental breakfast the basics coffee bagels. I was misinformed on the distance from the hotel to the main strip. The hotel is walking distance from the main street, no need to Uber.

By on Jul 8, 2019

4
Partner Couples

Close to casinos and beach, Comfortable room, breakfast was OK. Bahroom pretty good. Got a great rate so had low expectations, but it was a bargain for the money

By on Jul 7, 2019

5
Everyone

Cont. with the great staff . Ready to help . It’s nice ve to stayed there.

By on Jul 3, 2019

3
Family with small children

The room and amenities really need to update. It was a Overpriced for what we got.

By , from San Jose, CA on Mar 11, 2019

5
Everyone

I liked it very much. I usually go there for skiing

By on Feb 16, 2019

5
Everyone

Good location close to everything nice room good value

By on Feb 4, 2019

4
Everyone

By on Jan 20, 2019

3
Everyone

Room was ok. If it were not for the fact the room REALLY needed a paint job i would have scored it higher. PROS: Room itself was comfy and clean . Hot water came on instantly. Free WIFI Room is equipped with usb chargers on nightstand. Plenty of coffee was provided in room. CONS: Room needed a paint job badly. Wall area around air conditioner was crackled. Areas of the wall in bathroom had peeled (improper paint job). Other areas of the bathroom room where plain worn off down to wood (under shower entrance and baseboard of sink) Room only has wood blinds so room was a bit bright in morning.

By on Sep 16, 2018

2
Everyone

Walls seem to be very thin very loud , we couldn't sleep well. When I asked to be moved the girl at the front told me she didn't have any available room with kitchenette that I could probably be moved but to a smaller room. Hotel needs to be upgraded it is very clean but not able to rest properly.

By on Aug 6, 2018

2

i don't see why it's rated so high.

Everyone

Very old hotel. Pillows and beds are terrible. Floor is super loud. No dead bolt lock. My 2 year old was able to open door and run out, even while locked. Shower leaks. TV did not work. WiFi was on and off. Breakfast was a muffin, cereal, or oatmeal. Coffee was always empty. Ac is very loud and rooms are very hot.

By on Aug 1, 2018

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.