The A/C was not cooling the room and the front desk says there’s nothing they can do about it. After spending $500 for one night for 2 rooms, they can’t even fix the A/C units? Not good
Dirty, no customer service. Had to call to off-site customer rep. No ac, plug ins not working. Shower was gross. If you needed something no one was around to ask. Also gave us the wrong room, stay somewhere else! For $250 a night this was horrible!
The bed was comfortable. The TV didn’t work. The bathroom and refrigerator had mold.
cool hot tub. Rowdy guests. dirty rooms. the continental food area was a total mess and the dining area had of 1/2 the necessary tables and chairs to accommodate guests. Not one staff member was there to clean or organize it. we just ate in the car:) Perfect for partying 20 somethings. I wouldn't take a family there. they take advantage of the fact that people will settle for anything during peak times
I like the location. Did not like that the ice machine was broken with no sign and for some reason was very loud at this property location
There’s no spa in the “inn & spa”. Run down with police action on the property on our 1st night here.
They charged me over then what shows in my reservation with Orbitz. Never will use you guys again.
The outside area needs maintenance, hallways, stairs, etc
Nothing was great. don't book. Horrible horrible horrible
Hotel location good. Beach pass was plus but when opened the room a weird smell existed. Had to keep the door open for a while. Don’t understand why resort fee when hotel has very small outdoor pool n jacuzzi nothing else. I had some left over food n when tried to use microwave it was dead. So went to front desk for microwave they said they don’t have it. Morning breakfast has only milk , cereal n some apples. Syrup ran out n they said they don’t have another one. Seems like owner wants to save money on everything by making even AC settings beyond controllable
Window locks were broken. Room was dusty with unclean bedding. Heat was not working properly. Telephone in the room was disconnected. Left wiithin the first 30 minutes of getting there and got a different room in a different hotel.
This is an old run down hotel. There is no one available for any complains. We were unable to sleep the entire night because couple of rooms in the hotel were making a lot of noise. And each time anyone jumped or opened the doors our beds would shake. The coffee maker in the room does not work . The breakfast consists of cereals and mini muffins being passed out as continental breakfast. I would never stay at this place and would recommend the same for others too.
The electrical power is shut off TWICE in a night and we have to go down to the lobby asking someone’s help......
I loved how accomadating they were and the location. You can easily walk to the casinos and it is right next to Base Camp.
Its close to the lake and walking distance to the strip,the only problem is there is no elevator, I'm with an elderly person that have problem climbing up and down the stairs
upon arriving in our room. It spelled mildewy. Turned on A/C to get room cooler. Took showers and went ride around town for about an hour or so. Came back to our room feeling hotter. Turn on TV. TV doesnt work and A/C not working. (By the way this is at 9:00 in the evening). Went to front desk and told her the situation and she was very accommodating and put us in another room. Was woke up at least 3 times during the night with people running and talking loudly. Very dissappointed in this hotel. Ive used Orbitz frequently for booking room accommodations and was also very satisfied. This hotel should not be on the orbitz list. It was TERRIBLE!!!!
Located in Lakeside Park, Alpine Inn and Spa is within a 5-minute walk of Casino at Harveys Lake Tahoe and within 15 minutes of other popular attractions like Heavenly Gondola. Each of the 38 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.
Alpine Inn and Spa's 38 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Free local calls, ceiling fans, and hair dryers are other standard amenities.
Alpine Inn and Spa features free WiFi in public areas, free newspapers, and a terrace. Free parking is available if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this beach hotel include laundry facilities and a picnic area.
The A/C was not cooling the room and the front desk says there’s nothing they can do about it. After spending $500 for one night for 2 rooms, they can’t even fix the A/C units? Not good
Dirty, no customer service. Had to call to off-site customer rep. No ac, plug ins not working. Shower was gross. If you needed something no one was around to ask. Also gave us the wrong room, stay somewhere else! For $250 a night this was horrible!
The bed was comfortable. The TV didn’t work. The bathroom and refrigerator had mold.
cool hot tub. Rowdy guests. dirty rooms. the continental food area was a total mess and the dining area had of 1/2 the necessary tables and chairs to accommodate guests. Not one staff member was there to clean or organize it. we just ate in the car:) Perfect for partying 20 somethings. I wouldn't take a family there. they take advantage of the fact that people will settle for anything during peak times
I like the location. Did not like that the ice machine was broken with no sign and for some reason was very loud at this property location
There’s no spa in the “inn & spa”. Run down with police action on the property on our 1st night here.
They charged me over then what shows in my reservation with Orbitz. Never will use you guys again.
The outside area needs maintenance, hallways, stairs, etc
Nothing was great. don't book. Horrible horrible horrible
