Red Lion Jacksonville3.5 out of 5.0
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Recent guest reviews
Checkin was super easy. They were waiting for us. We were very tired from a long drive and had a restful night.
I had a great stay at the hotel. The staff was courteous and professional. Great location.
Staff was good , when I was taking my luggage in the luggage rack upstairs a staff member told he will come get the rack. The cleaning staff She talk with me. My room was clean other than 4 spot about size of quarter in carpet in the room and hall. Smell overall was a clean (great). Three family standing at the elevators saying to ea.other this a great red Lion. One elevator wasn't working ( broken ), we had to wait for other one it was busy.
Everything else was out of order. They were receptive to correcting problems once they arose but I was there over a week and there seem to be lots of problems. They charge eight dollars for breakfast but it seem to be OK
Ran out of warm water on a Saturday morning. Fire alarm went off on a Friday afternoon. Only one working elevator. On a Friday Afternoon, there was an employee throwing a fit that she couldn't pick up her paycheck a couple hours early. Those were some hard obstacles to overcome. It's within walking distance of a Dave and Busters. Otherwise, it's not too close to anything - but, easy freeway access.
Decent price for what you get, there were several stains on the sheets and there were no sheets for the pull out sofa.
Everything was nice. Surprised by the sleep number bed.
No thank you. Very unprofessional and unwelcoming.
Friendly staff, clean rooms, quiet, conveniently located to meet my needs. Easy to get to. Easy check-in/out. No problems with accommodations. Well lit and easy parking, felt safe the whole time coming and going from hotel. Thank you for a comfortable stay. I have written all I want to write but it won't let me post my comments until I keep adding more and so this is what you are getting to fill the space. Please correct online survey to say as little or as much as a customer wants and not have to add this unnecessary verbiage to fill empty space.
Checked in, given a room that hadn't been cleaned. Next room better, but not great. Elevator filthy, lobby bathroom filthy, not usable. Hotel people not really concerned. Room telephone inoperable. Business center computers not working. No way can people have rated this 4.2. Those reviews must have been written by Radisson.
Clean, quiet hotel. Breakfast good value. Staff prompt and pleasant.
We requested to get our sheets changed because of a stain that was on there, and the linen were never changed!!
Very pleased with our stay here. Room was clean and comfortable. We stayed with our three young daughters 5, 3, & 1. Room was a little smaller than i would have liked but I can live with it. We asked for a crib to be dropped off for our little one and they did right away. Restaurant is very nice and the staff was very pleasant. Will definitely stay here again when we come to Jacksonville next month.
We decided to stay here because of good reviews and price. It really was a great experience. The rooms were clean and spacious and everything was in working order. Front desk staff were quick with check in. Pool looked great but too cold to get in this time of year. The best, best part of our stay was in room dining. Monica, the employee, heard our toddler over the phone when we were ordering g and brought us extra treats with our breakfast! She was the reason we stayed another night and ordered room service again.
It was just about a perfect stay, with some very minor issues. The bathroom door creaked - maybe the hinges just needed oiling. There were only two bath towels - we really needed at least a couple more. Both the plastic lining and the ice bucket itself leaked, and we ended up with water all over the desk in the morning. However, the room was spacious, nicely decorated with current hotel trends in mind, clean and very comfortable. The gal who checked us in was lovely and helpful. The lobby amenities were plentiful, and the value was excellent for the price we paid - comparable to pricier hotels.
Only couple problems, remote for sleep number bed did not work, bathroom sink would not drain and not hot water in sink.
Clean, comfy, great location, and awesome price. WiFi is not that good though.
Great bed great room and cleanness was awesome just think they should add complimentary breakfast
Disappointed. ...needs a redo...aging and tired atmosphere ...Stay at a newer facility....Radisson has failed to freshen it up....many other hotels to choose from....keep looking...
Pretty good hotel for an overnight stay. Room was clean. Staff was courteous and helpful