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Red Lion Jacksonville

3.5 out of 5.0

Recent guest reviews

The staff all around was awesome. (EVERYONE) the front desk goes out of there way to make it the best stay ever.. (Daniel, Danny, Jose, Cheryl) Being from PA they even map quest directions for us. As far as the rest of the staff rooms were cleaned daily, the kitchen staff (Marco, Terry) was on point with keeping the hot breakfast pans full. The maintenance guy fixed the clogged drain right away, his shift was over and he still came to the room. It was the best 8 day stay we ever did at any hotel. Thanks!

My second Red Lion stay.. no issues. The room was clean and comfortable. Sleep number bed although mine didn't work. Washer and dryer near elevators and the breakfast was excellent. Great staff too.

Quiet and nice. Nice & quiet. Had a chicken parm for dinner that was fantastic!

Checkin was super easy. They were waiting for us. We were very tired from a long drive and had a restful night.

I had a great stay at the hotel. The staff was courteous and professional. Great location.

Staff was good , when I was taking my luggage in the luggage rack upstairs a staff member told he will come get the rack. The cleaning staff She talk with me. My room was clean other than 4 spot about size of quarter in carpet in the room and hall. Smell overall was a clean (great). Three family standing at the elevators saying to ea.other this a great red Lion. One elevator wasn't working ( broken ), we had to wait for other one it was busy.

Everything else was out of order. They were receptive to correcting problems once they arose but I was there over a week and there seem to be lots of problems. They charge eight dollars for breakfast but it seem to be OK

Ran out of warm water on a Saturday morning. Fire alarm went off on a Friday afternoon. Only one working elevator. On a Friday Afternoon, there was an employee throwing a fit that she couldn't pick up her paycheck a couple hours early. Those were some hard obstacles to overcome. It's within walking distance of a Dave and Busters. Otherwise, it's not too close to anything - but, easy freeway access.

Decent price for what you get, there were several stains on the sheets and there were no sheets for the pull out sofa.

Everything was nice. Surprised by the sleep number bed.

No thank you. Very unprofessional and unwelcoming.

Friendly staff, clean rooms, quiet, conveniently located to meet my needs. Easy to get to. Easy check-in/out. No problems with accommodations. Well lit and easy parking, felt safe the whole time coming and going from hotel. Thank you for a comfortable stay. I have written all I want to write but it won't let me post my comments until I keep adding more and so this is what you are getting to fill the space. Please correct online survey to say as little or as much as a customer wants and not have to add this unnecessary verbiage to fill empty space.

Checked in, given a room that hadn't been cleaned. Next room better, but not great. Elevator filthy, lobby bathroom filthy, not usable. Hotel people not really concerned. Room telephone inoperable. Business center computers not working. No way can people have rated this 4.2. Those reviews must have been written by Radisson.

Clean, quiet hotel. Breakfast good value. Staff prompt and pleasant.

We requested to get our sheets changed because of a stain that was on there, and the linen were never changed!!

Very pleased with our stay here. Room was clean and comfortable. We stayed with our three young daughters 5, 3, & 1. Room was a little smaller than i would have liked but I can live with it. We asked for a crib to be dropped off for our little one and they did right away. Restaurant is very nice and the staff was very pleasant. Will definitely stay here again when we come to Jacksonville next month.

We decided to stay here because of good reviews and price. It really was a great experience. The rooms were clean and spacious and everything was in working order. Front desk staff were quick with check in. Pool looked great but too cold to get in this time of year. The best, best part of our stay was in room dining. Monica, the employee, heard our toddler over the phone when we were ordering g and brought us extra treats with our breakfast! She was the reason we stayed another night and ordered room service again.

It was just about a perfect stay, with some very minor issues. The bathroom door creaked - maybe the hinges just needed oiling. There were only two bath towels - we really needed at least a couple more. Both the plastic lining and the ice bucket itself leaked, and we ended up with water all over the desk in the morning. However, the room was spacious, nicely decorated with current hotel trends in mind, clean and very comfortable. The gal who checked us in was lovely and helpful. The lobby amenities were plentiful, and the value was excellent for the price we paid - comparable to pricier hotels.

Only couple problems, remote for sleep number bed did not work, bathroom sink would not drain and not hot water in sink.

Clean, comfy, great location, and awesome price. WiFi is not that good though.

4700 Salisbury Rd Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Baymeadows within a short walk of Dog Wood Park of Jacksonville, Red Lion Jacksonville is within a mile (2 km) of Saint Vincent's Medical Center Southside. This 3.5-star hotel has 167 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Memorial Hospital Jacksonville and Hands on Children's Museum are also close to this Jacksonville hotel.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 167 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with pay movies and video-game consoles. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include free weekday newspapers, free bottled water, and laptop-compatible safes.


Property features

Guests of Red Lion Jacksonville have access to an outdoor pool, a health club, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Room, 1 King Bed with Sofa bed, Accessible

King 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Guest reviews for Red Lion Jacksonville

Everyone (16) Couples (22) Business (16) Family (12) Other (11)
5

great staff

Everyone

The staff all around was awesome. (EVERYONE) the front desk goes out of there way to make it the best stay ever.. (Daniel, Danny, Jose, Cheryl) Being from PA they even map quest directions for us. As far as the rest of the staff rooms were cleaned daily, the kitchen staff (Marco, Terry) was on point with keeping the hot breakfast pans full. The maintenance guy fixed the clogged drain right away, his shift was over and he still came to the room. It was the best 8 day stay we ever did at any hotel. Thanks!

By , from Lemoyne, PA on Jun 11, 2017

Review comment responded on Jun 17, 2017

Thank you so much for that fantastic review, Bart! We appreciate you choosing us for your lodging needs while you were here in Jacksonville. We certainly hope that you will come back and choose us again next time. I have informed our staff of your feedback, and they appreciate your kind words. We love hearing that you had the best stay with us. Thank you so much!

4

clean and comfortable

Everyone

My second Red Lion stay.. no issues. The room was clean and comfortable. Sleep number bed although mine didn't work. Washer and dryer near elevators and the breakfast was excellent. Great staff too.

By , from S. on May 20, 2017

Review comment responded on Jun 6, 2017

Thank you so much for your feedback, Travel Diva! We are so glad to hear that you enjoyed your stay with us. We do apologize about the sleep number bed not working. We hope to see you again soon!

5

close to freeway

Everyone

Quiet and nice. Nice & quiet. Had a chicken parm for dinner that was fantastic!

By on May 6, 2017

Review comment responded on May 11, 2017

Thank you so much for your review! We are pleased to hear that you enjoyed your stay with us. There is so much to do here, in Florida! It is certainly a place for everyone.We hope to see you again soon.

4

nice hotel, overall rating 4.5

Everyone

Checkin was super easy. They were waiting for us. We were very tired from a long drive and had a restful night.

By , from N.E. Alabama on Mar 26, 2017

Review comment responded on Apr 23, 2017

Thank you so much for your fantastic review! We are pleased to hear that you enjoyed your stay with us, and love hearing that you had a restful night. We hope that you come back again soon, and enjoy another stay! Thank you so much!

5
Everyone

I had a great stay at the hotel. The staff was courteous and professional. Great location.

By , from New York on Mar 12, 2017

Review comment responded on Mar 26, 2017

Thank you so much for that fantastic review! We are so happy to hear that you enjoyed your stay, and we hope that you are able to come back and enjoy us again!

4

nice hotel close to i 95

Everyone

Staff was good , when I was taking my luggage in the luggage rack upstairs a staff member told he will come get the rack. The cleaning staff She talk with me. My room was clean other than 4 spot about size of quarter in carpet in the room and hall. Smell overall was a clean (great). Three family standing at the elevators saying to ea.other this a great red Lion. One elevator wasn't working ( broken ), we had to wait for other one it was busy.

By , from stpetersburg,fl on Jan 21, 2017

Review comment responded on Jan 25, 2017

Thank you so much for your feedback, David. We appreciate your great review, and are pleased to hear that you enjoyed your stay. We hope that you will come back next time you are in the area.

2

pool, elevator, and seemingly.....

Everyone

Everything else was out of order. They were receptive to correcting problems once they arose but I was there over a week and there seem to be lots of problems. They charge eight dollars for breakfast but it seem to be OK

By on Dec 22, 2016

Review comment responded on Dec 30, 2016

Thank you for your feedback. Our elevator is currently out of order while we wait for the part to be delivered. We are doing some general maintenance to the pool, and are replacing the washing machine and dryer on the 2nd floor. We apologize for any inconvenience this has caused during your stay.

3

near nothing, but not to far either

Everyone

Ran out of warm water on a Saturday morning. Fire alarm went off on a Friday afternoon. Only one working elevator. On a Friday Afternoon, there was an employee throwing a fit that she couldn't pick up her paycheck a couple hours early. Those were some hard obstacles to overcome. It's within walking distance of a Dave and Busters. Otherwise, it's not too close to anything - but, easy freeway access.

By , from Minneapolis on Dec 13, 2016

Review comment responded on Dec 15, 2016

Thank you so much for your review. We sincerely apologize for the troubles you experienced during your stay. We are working on making some improvements to the hotel and are undergoing maintenance on the second elevator. We hope that you will give us a second chance to prove that we are worth it!

4
Everyone

Decent price for what you get, there were several stains on the sheets and there were no sheets for the pull out sofa.

By on Aug 22, 2016

5
Everyone

Everything was nice. Surprised by the sleep number bed.

By on Aug 14, 2016