Our room was next to the stairs and we get woken up every time someone walks up or down. The walls are thin and we can hear people talk. During our stay, the hotel had a blackout and we had to checkout early so we don’t freeze in our room with our children. The hotel refused to refund us for the last day. Even though the power outage wasn’t the hotel’s fault, they must have some sort of business insurance to cover for the loss, but we as customers, don’t have this type of insurance. Unfortunately, the hotel still refuse to refund us and there’s nothing we can do. Won’t be staying with this hotel again. don’t recommend.
I did not like that for two weeks I never had someone change my sheets, swap out my towels and the lil sack breakfast was a joke. I had to come down and bring my towels, wash cloths and hand towels to get new ones. The back fence was half up and half just laid over. Looked junky. When I have friends and family come down I will not be recommending this location.
It was close to family that we were visiting, The bed was really comfortable. There was a mini fridge in the room and also a microwave.
The property was peaceful,I didn't like some of the people had their dogs in the eating area during breakfast time,also I couldn't get any sleep because the people was making a lot of noise on the second floor..
This was a clean hotel. The staff was friendly. The hotel was close to shopping and restaurants.
My room smelled like urine and to the staff it was no big deal!!!
The bath tub was not so clean. Hair was on the tub walls.
Hotel was pet friendly, so we were able to travel with our small dog easily.
Really nice staff, rooms location is wonderful and clean
I had no check in issues. Room was clean and comfortable. Love that they don't charge a pet fee.
We booked this room last minute to attend a volleyball tournament. The staff members we met were nice and the room was clean. The beds were a little too firm for me, but my husband was okay with them. The included breakfast was pretty standard: cereal, waffles, eggs, sausage, biscuits, fruit. It wasn't great, but it was fast and easy on our way out every morning.
Hotel is clean, though fridge is off, have to call front desk and they have it on after an hour
Listed above answers. Stafor unfriendly. Computer slow, printer broke and bathroom toilet seat was raggedy, old an needed replacement
Most stuff was good, a few areas below expectations.
Was so awesome. This hotel is like home!! The rooms are super clean and new. The bathrooms are so clean. The staff is so nice. They even bake cookies for us! I'll stay here again.
Had a meeting on that side of town and the stay made my Monday a little more tolerable.
The rooms were very nice and up to date . The only real drawback was the rooms were slightly cramped. The ceilings were higher than normal which did help. The morning breakfast was good and the staff very pleasant. Overall a good experience.
A nice, new, clean hotel. HOWEVER, our room was not cleaned prior to the 3rd night. When we informed the front desk, they said that we must have had a "Do Not Disturb" sign on the door, which we did not.
Quick and easy check in and check out, very prompt, good experience. I will return.
Within a short walk of Houston Methodist Primary Care Group, La Quinta Inn & Suites by Wyndham Pearland - Houston South is within 2 miles (3 km) of Southwyck Golf Club. This 56-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free full breakfast.
La Quinta Inn & Suites by Wyndham Pearland - Houston South's 56 rooms provide microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
At La Quinta Inn & Suites by Wyndham Pearland - Houston South, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a business center, and laundry facilities.
Our room was next to the stairs and we get woken up every time someone walks up or down. The walls are thin and we can hear people talk. During our stay, the hotel had a blackout and we had to checkout early so we don’t freeze in our room with our children. The hotel refused to refund us for the last day. Even though the power outage wasn’t the hotel’s fault, they must have some sort of business insurance to cover for the loss, but we as customers, don’t have this type of insurance. Unfortunately, the hotel still refuse to refund us and there’s nothing we can do. Won’t be staying with this hotel again. don’t recommend.
I did not like that for two weeks I never had someone change my sheets, swap out my towels and the lil sack breakfast was a joke. I had to come down and bring my towels, wash cloths and hand towels to get new ones. The back fence was half up and half just laid over. Looked junky. When I have friends and family come down I will not be recommending this location.
Thank you for the honest feedback. Many of these issues have been addressed. Our hotel is headed in a new direction with new leadership. We hope that you will consider us in the future.
It was close to family that we were visiting, The bed was really comfortable. There was a mini fridge in the room and also a microwave.
The property was peaceful,I didn't like some of the people had their dogs in the eating area during breakfast time,also I couldn't get any sleep because the people was making a lot of noise on the second floor..
Hello, Firstly I would like to thank you for taking the time to review our property, we do appreciate all of our guests feedback as it helps us improve our hotel operation. I'm sad to see that your experience was not as you were expecting and I would like to apologize for any inconvenience this may have caused you. I would like to discuss further on this, please would you allow me to contact you so we can talk further. Thank you. GM La Quinta
This was a clean hotel. The staff was friendly. The hotel was close to shopping and restaurants.
My room smelled like urine and to the staff it was no big deal!!!
Dear Sir/Ma'am, Firstly my apologies for not getting back to you sooner. I see that you had an issue with the smell of urine in one of our rooms. As we are a pet friendly hotel we do try hard to keep such issues from reoccuring if you can remind me of what room no you had stayed in I will make sure I get to the bottom of it so this does not happen again to any following guests. Once again I apologize for not coming back to you sooner, the comfort and happiness of all our guests are a top priority. Thank you General Manager
The bath tub was not so clean. Hair was on the tub walls.
Hi, Thank You for staying with us. I am sorry that you found hair on the tub walls, We will make sure that this does not happen in the future. We make sure that all rooms are thoroughly cleaned and dis-infected. Hope you will once again consider staying with us.
Hotel was pet friendly, so we were able to travel with our small dog easily.
We welcome you and your furry friends to come stay with us again.
Really nice staff, rooms location is wonderful and clean
Thanks for the response. I do apologize for any inconvenience you had. Next time please notify the front desk of the noise, so we can move you away from the stairs. The sever cold weather was unpredictable, so many of our guests decided to stay even when the power went out. We have to charge all guests the nightly rate if they decided to stay the full night. However, we did offer 15% off the nightly rate, at that time.