I was very happy with the service personnel really friendly definitely recomendable
Spend a night at this hotel. The room was clean and quiet.
The staff was awesome.. but the shower didn't work as should it..
I did not like the property, requires painting and renovations
For Raddison owned property..... this hotel is need need of upgrades.... additionally..... the room lights by the door does not work... and housekeeping did not leave adequate tissue and toilet paper..... I had to go the front desk to ask for a new roll ......
I always use this hotel because they have the best price and location. People at the hotel are always smiling and helpful.
The staff at this hotel are wonderful. They gave us early check in, assisted with computer issues, recommended places to eat in the area. I would stay here again because the people who man the front desk go above and beyond their duties.
I liked the hotel lobby, the bed, tv, location. I did not like that the receptionist did not give me a receipt, there was almost no toilet paper in the bathroom. The room was not well lighted. Some power outlets in the room did not function.
Overall review was dissapointing. The staff members were not friendly. The rooms were not so clean, plus they had mood stains and other brown stains on the wall. The front desk lady was supposed to speak to her mgr regarding our room so we can get a discount off the final bill. Not! I will never come back here nor recommend this place.
Comfy bed close to the airport after last minute flight change. Nothing more. The first room they gave me smelled like some just put out their cigarette stale and stank from smoke and I had to switch, but unfortunately there were hints of stale smoke on the second room too. Too tired to complain again and doubtful if all the rooms were not the same. Just different levels of stale smoke smell...
Normal properly clean and hotel had a good stay and slept well in a king sized bed
Property was nice enough and clean. The staff was accommodating as I needed an immediate room due to a very long layover but it was already the day of so they were able to adjust.
I did not like the fact that we could not get a key for the unit we were staying this made it so difficult to go anywhere and also felt unsafe and unfortunately uncomfortable The place was fairly clean but it didn’t look nothing like the pictures
Hotel is 5 minutes from airport, but it was 30 minutes before the shuttle picked me up. Standing outside in Houston in July not exactly pleasant after a long day of travel. Shuttle driver drove exceptionally slow being safe but did so while talking on cell phone. Finally he dropped me off at the wrong hotel. Hotel property is tired, old and in fair amount of disrepair. My room had a smell to it that I can't even describe. Black mold/mildew growing in caulking of shower/tub. I knew hotel was near airport, but it seems like it's in the direct landing/take off path as the room would shake with planes coming in or leaving. I got the room for a good price, but would gladly spend $20-30 more for a more pleasant experience. Avoid staying here.
Country Inn & Suites by Radisson, Houston IAH Airport - JFK Boulevard places you within a 10-minute drive of popular sights such as Houston Grand Prix and Golf Club of Houston. This 3-star hotel welcomes guests with 57 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The 57 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free local calls, and ironing boards are also available.
At Country Inn & Suites by Radisson, Houston IAH Airport - JFK Boulevard, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
I was very happy with the service personnel really friendly definitely recomendable
Thank you for your kind review!
Spend a night at this hotel. The room was clean and quiet.
Thank you for your feedback!
The staff was awesome.. but the shower didn't work as should it..
Thank you for your kind words about our team. I'm so sorry the shower wasn't working properly. I will be in touch with our maintenance team to ensure this is fixed. I hope this was resolved for you while on property, but if there's anything further we can do to rectify the experience, please let us know. Thank you!
I did not like the property, requires painting and renovations
Thank for your feedback, Carlos. We are undergoing renovations, so I hope you'll give us another try during your next trip to IAH.
For Raddison owned property..... this hotel is need need of upgrades.... additionally..... the room lights by the door does not work... and housekeeping did not leave adequate tissue and toilet paper..... I had to go the front desk to ask for a new roll ......
Thank you for taking the time to alert us of these items, we will share these with our maintenance team to ensure they are resolved immediately. We apologize for any inconvenience it may have caused while at the hotel.
I always use this hotel because they have the best price and location. People at the hotel are always smiling and helpful.
Thank you so much for the kind words! We truly appreciate you and can't wait to see you again!
The staff at this hotel are wonderful. They gave us early check in, assisted with computer issues, recommended places to eat in the area. I would stay here again because the people who man the front desk go above and beyond their duties.
Thank you, for your feedback and kind words about the staff. We look forward to hosting your next trip.
Thank you for your review!
I liked the hotel lobby, the bed, tv, location. I did not like that the receptionist did not give me a receipt, there was almost no toilet paper in the bathroom. The room was not well lighted. Some power outlets in the room did not function.
Hi Ana, Thank you for taking the time to provide this feedback! We're glad you had a great experience with the bed and location of the hotel. We do want to advise when booking through sites like Orbitz, you will receive a receipt directly from them instead of the hotel. Hope this helps for future travels. I will note and review with our maintenance team the issues with the power outlets and lighting. Thank you again!
Thank you so much for your kind words. We hope we can host the next time you're in Houston!