Best Western Plus Sam Houston Inn & Suites2.5 out of 5.0
Recent guest reviews
No complaints. Great all around experience. Clean and professional. Had about 8 rooms and every one was happy with service. Will be staying there again. Only improvement would be more hot breakfast items but the staff and décor and comfort exceeded expectations.
Arrived early and our room wasn't ready. Paren and his staff cleaned the room and had it ready in 10 minutes. The breakfast spread was the best I had seen in any Best Western I had stayed . A staff member keep checking to make sure their was plenty available for the stragglers.Very quiet place and friendly staff. Wish they had a morning paper. Mr Vik Singh should be proud of his motel.
Hotel had an odor in the room and the bed I believe was not cleaned appropriately but when you just want sleep at 2AM I did not report it. Even though I did not I know the man who checked us in would have done everything and anything he could have to make it better than anything. I think a housekeeping check prior to us checking in could have helped. other than the bedding the room was clean service was stellar and the hotel was beautiful!
This was nice hotel close to our distinction. We where please with rooms and the comfort of the beds. Hot breakfast with bacon and sausage, hash browns, eggs (little dry) fruit, lots of choices. Easy check in. Enter by the restaurant.
This is our property of choice when we are in northwest Houston. It's close to freeways, shopping, restaurants, and for us, family. The management is helpful, especially Vic, who is there most nights when we check in. We will be back.
This was booked at a stopover between New Orleans and Corpus Christi. Th hotel was clean and fresh looking. Our room was clean and quite although the AC was set too low for us. The reception helped us find a activity in the evening, gave us directions and other assistance. Breakfast was sufficient although there was a long queue for the waffle machine
This location is close to one of our offices so it is nice to have a clean, restful place to stay when we are traveling. The staff is very efficient, the rooms are clean and beds are very comfortable.
This place stands out head and shoulders above most Best Western's I've been in... and I've stayed in a lot! First of all, they let me check in early.... upgraded my room, and treated me with respect. Not that I drive for that... but it just seemed natural to them. The breakfast food was a notch above most... and the bed was the most comfortable ever. The staff was extremely accomodating too. I will come back to this BW. Thanks Sonny!.
Hotel appears and is in excellent condition and is a great value for the price range. Friendly staff eager to please. Very clean with an extra touch of class and well kept grounds. The room(king bed) was very clean and pleasant in appearance. Good WI-FI, decent breakfast.
Besides the large roach on the wall in the hallway, the hair on my bath towel that was never used, and the horrible check in experience...I would give this hotel a .5 out of 5. I was too tired to leave after the 400 mile trip so I stuck it out like a dummy. I didn't get the room I wanted and paid for my birthday. Breakfast was so so. Overall I will stay anywhere else in my next trip to Houston. Also apparently the room that's reserved and paid for isn't the one you get. First time in 10 yrs of staying in hotels that has happened.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 90 reviews