2nd time staying at this location. No complaints for this stay.
Before checking out and while I was taking items to my car, housekeeping decided to start cleaning my room and discarded my leftover food that I had intended to have for lunch and then discarded all of my water bottles. Offered them back to me from there garbage but I clearly didn’t want them back at that point. In addition, charges for a resort fee are way too high for what is offered. Parking is expensive but somewhat justified in Honolulu.
Service is top notch. We had a hiccup in our trip and let me tell you.. staff goes above & beyond and with great Aloha. We are so grateful for their level of professionalism at a weak moment for us. Thank you
The lei making activities were great with a lot of fun, it was an excellent learning experience while having free ice cream and getting to meet other people and the staff too. I will suggest a mirror in the bedroom though. Overall, our stay was very pleasant from beginning to end. Excellent knowledgeable staff and customer service 24/7!❤️ I’m recommending it to family members and friends alike. Mahalo everyone 👍
Not as advertised - despite the great pictures it is a motel 6 on stilts. Nothing wrong with it but very very basic. The staff and the cleanliness were adequate. The "pool" was a kiddy pool jammed into what used to be an alley way. The 'balcony' was not big enough for one chair and had a homemade fix on a flimsy railing that could in no way meet code. The ocean views face a building with a huge air-conditioning plant on the roof that makes it way too loud to open the window or balcony door.
the property was ok but the staff was excellent and friendly...lots of aloha!
One of the cheaper hotels and was perfect for what we needed!
Likes central location. Did not like parking structure. Did not like that elevator was not working and inconvenience of being under construction and was not improved my one breakfast coupon. Rooms and hallways dated.
If you are looking for a clean place to store your belongings and get a decent night's sleep, this is a good hotel. The lobby is beautiful although the placement of the pool/hot tub is odd. The rooms need some TLC but were mostly functional and clean - I didn't come to Hawaii to spend all my time in a hotel room so it wasn't an issue for me. Staff were very friendly and accommodating and the location is VERY convenient - super close to Kalakaua Ave and Waikiki Beach. I would give it 3.5/5 stars overall - would love to see them renovate/update the rooms themselves.
Chairs in room not able to sit in asked for others. Safe not working. Hot tub down most days, pool freezing. TV not working.
Quiet and clean.
Great service and a wonderful staff!!!
Great service
It’s close to many places
We loved everything 💗
Great location, close to all. Short walk to everything and convenient to mass transit. Only drawback- you get free nightly entertainment from live music from bar down the street. Music carries up to room.
The parking garage is super hard to drive in at first, and sometimes when we got back late they wouldn’t have a spot available for us. The room itself was beautiful and the housekeeping staff was excellent.
Located in Waikiki, Waikiki Malia by Outrigger is within a 5-minute walk of popular attractions such as Waikiki Beach Walk and International Market Place. This 327-room, 3-star hotel has conveniences like an outdoor pool, a gym, and a spa tub.
This hotel is home to a family restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 1:00 PM.
Guests can expect to find flat-screen TVs with digital channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Balconies, refrigerators, and coffee makers are also standard.
Guests of Waikiki Malia by Outrigger have access to an outdoor pool, a gym, and a spa tub. Self parking is available for USD 35.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a porter/bellhop.
2nd time staying at this location. No complaints for this stay.
Before checking out and while I was taking items to my car, housekeeping decided to start cleaning my room and discarded my leftover food that I had intended to have for lunch and then discarded all of my water bottles. Offered them back to me from there garbage but I clearly didn’t want them back at that point. In addition, charges for a resort fee are way too high for what is offered. Parking is expensive but somewhat justified in Honolulu.
Aloha Jed, Thank you so much for staying with us!Please accept our sincerest apologies for your guest experience and hoper we have another opportunity to see you again.Warmest regards,Waikiki Malia by Outrigger
Service is top notch. We had a hiccup in our trip and let me tell you.. staff goes above & beyond and with great Aloha. We are so grateful for their level of professionalism at a weak moment for us. Thank you
The lei making activities were great with a lot of fun, it was an excellent learning experience while having free ice cream and getting to meet other people and the staff too. I will suggest a mirror in the bedroom though. Overall, our stay was very pleasant from beginning to end. Excellent knowledgeable staff and customer service 24/7!❤️ I’m recommending it to family members and friends alike. Mahalo everyone 👍
Aloha Miriam, We appreciate your 5 star rating on your experience at Waikiki Malia by Outrigger. Thank you for your commendation about the service from our hosts. We will share the feedback for improvement with the rest of our team. Mahalo Nui Loa, Joy Ravina Guest Service Manager
Not as advertised - despite the great pictures it is a motel 6 on stilts. Nothing wrong with it but very very basic. The staff and the cleanliness were adequate. The "pool" was a kiddy pool jammed into what used to be an alley way. The 'balcony' was not big enough for one chair and had a homemade fix on a flimsy railing that could in no way meet code. The ocean views face a building with a huge air-conditioning plant on the roof that makes it way too loud to open the window or balcony door.
Aloha Uri, Thank you for choosing Waikiki Malia by Outrigger. Thank you for taking the time to share your experience regarding your stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. Mahalo, Joy Ravina Guest Service Manager
the property was ok but the staff was excellent and friendly...lots of aloha!
Aloha Arthur, We appreciate you rating your experience at Waikiki Malia by Outrigger. Thank you for your commendation about our staff and we hope to provide a more memorable experience on your next visit. . Mahalo, Joy Ravina Guest Service Manager
One of the cheaper hotels and was perfect for what we needed!
Aloha Zachary, Thank you for staying at Waikiki Malia by Outrigger and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back to the hotel in the future. Mahalo, Joy Ravina Guest Service Manager
Likes central location. Did not like parking structure. Did not like that elevator was not working and inconvenience of being under construction and was not improved my one breakfast coupon. Rooms and hallways dated.
Aloha Noemi, Thank you for choosing the Waikiki Malia by Outrigger for your stay. We appreciate you sharing your feedback about our hotel. We are sorry to hear about your experience. However, our number one priority is our guest happiness and to provide the service required. We hope our exterior renovation is complete by the next time you come to the island. We thank you for allowing us to host you and are looking forward to see you the next time you are in town. Mahalo Nui Loa, So'o Tana Hotel Manager
If you are looking for a clean place to store your belongings and get a decent night's sleep, this is a good hotel. The lobby is beautiful although the placement of the pool/hot tub is odd. The rooms need some TLC but were mostly functional and clean - I didn't come to Hawaii to spend all my time in a hotel room so it wasn't an issue for me. Staff were very friendly and accommodating and the location is VERY convenient - super close to Kalakaua Ave and Waikiki Beach. I would give it 3.5/5 stars overall - would love to see them renovate/update the rooms themselves.
Aloha Patricia, Thank you for staying at Waikiki Malia by Outrigger Hotel. Thank you for your commendation about the service from our hosts. We will take your comments under consideration as we continually work to improve our guest experience. We do hope to welcome you back in the near future! Mahalo Nui Loa, Joy Ravina Guest Service Manager
Aloha and thank you for your review and taking a moment to share your experience. I am happy to hear you found the hotel to your liking. As our valued guests, your satisfaction is very important to us. We look forward to welcoming you back to our hotel in the not too distant future. Mahalo!