THE GOOD:
Gorgeous hotel, welcoming staff, free purified water machine in lobby & at pool. Gorgeous pool, free cultural activities offered. Good food! Proximity to the lagoon and beach was just steps away. A 2 mi walk to the middle of Waikiki, and a 1 mi walk the other way to the Ala Moana mall. Perfect for walking. The trolley is everywhere. $6 for an all-day pass. Can't beat it for good transport!
THE BAD:
Upon check in, my bathrooms were NOT clean. Toilets, tubs & sinks had hair in / on them. Disgusting! Tables in the living room had coffee and food stains on them. I had to clean my own room! Bed was like sleeping on concrete. Pretty design, but cheap IKEA comfort. Couch was the same. Very disappointed with the comfort aspect of my room. My hips hurt so bad from five nights on that bed, I couldn't wait to get home!
THE ELEVATOR:
We replaced a beautiful king suite, with two bathrooms. Unfortunately, this types of rooms are placed directly near the elevators. A forewarning, if you purchase those rooms, they're very expensive, but you're also going to have the elevator directly next to your bedroom wall and you will hear the elevator all day long and it's extremely annoying and there's no way around it. I asked to move, but there was no option. So I had to pretend like it was a sound wave machine putting me to sleep.
NEXT TRIP TO HONOLULU:
I won't be staying at this hotel. Not because they weren't nice and welcoming, but because the furniture was very uncomfortable.