The room was spacious and staff was very friendly.
The beds are really uncomfortable and the carpet was stained.
The staff is friendly and the hotel has a good location but the rooms are small, dirty and very old. The patio is full of bird poop. The street is very noisy. On my last night I woke at 5am being bit by a cockroach. When I told the receptionist, it felt like that was pretty normal over there. I don’t recommend.
Very close to the beach and shopping. Easy access and friendly staff.
this is an old hotel, that is providing good rooms for the price. We didn't complain once over the nit-picky stuff below because it was a great deal. 1. VERY large room - bed comfortable, sheets clean. MINIMAL furniture. 1 king bed, 1 (yes 1) nightstand, desk and chair. I pulled the chair over for a 2nd night stand. Balcony was large with two chairs and table and a side view of the mountains - otherwise just the buildings in front of us. 2. cleaning crew did great every day. though absolute minimal on towels. 2 bath, 2 hand, 2 washcloth - but we made it work. Minimum on coffee packs - but good quality. hotel shampoo decent brand and they included body wash. 3. resort fee paid for what? maybe use of towels for beach? Concierge? minimal requirements for these items by anyone. on our next to last day a concierge asked (as we were walking out) if we received our welcome packet. I just laughed because a. it was our next to last day so what good would it do, and b. what welcome packet?? We did receive two coupons for free drinks at Legends, meh. 4. Check in was fantastic, they let us check in early. elevators were quick to respond. they had ice water and coffee downstairs in the morning. 5. We chose to cancel our rental car after we read other reviews about the difficulty parking there and still having to pay daily parking fees. We put some miles on our feet and uber'ed wherever else we needed to go. That worked out better and saved some additional coin.
Our experience was wonderful and amazing thanks for you hospitality
We arrived at 3am and the staff take too long to process us. I've already given my credit card, can we just show our ID and go up to our room? Also, we had two separate rooms and because something was wrong with one of them, they put us in an apartment. The whole point of having two rooms was so I could sleep without the others snoring and waking me. I did not appreciate the assumption of an apartment as a good alternative. Then to do final check out, I asked to pay because we had to leave at 5am. The guy took FOREVER!! I was hungry, it was 7pm. I didn't think it would take that long, but my goodness. He also did not explain in a very clear way what happened with our bill. It was a mess.
Floor room a bit dirty , stuff is nice friendly location is good
I don’t think this hotel is safe. It has mold and it is very dirty. I didn’t have a choice but to stay because it was late. The showers had soap scum and the window to the balcony had greasy hand prints like they never clean. It smelled musty and the bed was as hard as the floor. Please save your vacation and go elsewhere. They wanted to over charge us for everything. 30$ Daily parking is not included as advertised. There was this loud shipment trucks that keep passing by to drop off merchandise that woke us up. It is very loud area. If you are like me and care most about cleanliness, then look elsewhere immediately.
My room 214 had an ant infestation. Got in late on our first night and left a McDonald’s bag on the dining room table and when we woke up ants were all over the table and bag. They were also in the room on the night stand. Other than that we were content with our stay. Look out for hidden fees, we paid an extra 200 dollars at check out.
the staff was very happy an very helpful in helping with setting up our excursions. always friendly
Old hotel with dated rooms. Carpet really dirty and smelly. There’s mold a little bit everywhere. Curtains riped, glass doors hard to slide. You pay the amenities fee but you don’t really know why cuz no service provided or renovation around. There’s a bar downstair sor it’s really loud till 2am. Not relaxing at all. Staff are chill but a little bit incompetent. The only good thing about this place is the location.
Hotel was just across street from Int'l Marketplace....close to everywhere you want to be: beach, shopping, great restaurants. I checked in to Standard Room - it was a little sad....no lanai. But Harry at front desk was excellent in getting me an upgraded room with a lanai (extra $10/nt). Huge room! and huge lanai with city view. The hotel is somewhat basic....but quite clean and good location. No waits for elevators! which was a pleasant surprise, from other hotels I've stayed at in Waikiki. No pool here...but fine if you prefer the beach anyway. Overall I would consider staying here again because of the price and location (I would NOT stay in the Standard Room again but would choose bigger room with lanai).
Located in Waikiki, Pearl Hotel Waikiki is within a 10-minute walk of popular sights such as Waikiki Beach and International Market Place. This 132-room, 3-star hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.
Local cuisine breakfast is offered for a fee each morning from 7 AM to noon. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
All 132 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.
Pearl Hotel Waikiki features WiFi in public areas, free newspapers, and laundry facilities. Self parking is available for USD 35 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include an ATM and a convenience store.
The room was spacious and staff was very friendly.
Aloha Valued Guest, Thank you for sharing your wonderful rating with us. Most importantly, thank you for staying at Pearl Hotel Waikiki. We're glad you had a great stay with us and enjoyed our spacious room and friendly staff. We hope to welcome you again! A Hui Ho!
The beds are really uncomfortable and the carpet was stained.
The staff is friendly and the hotel has a good location but the rooms are small, dirty and very old. The patio is full of bird poop. The street is very noisy. On my last night I woke at 5am being bit by a cockroach. When I told the receptionist, it felt like that was pretty normal over there. I don’t recommend.
Very close to the beach and shopping. Easy access and friendly staff.
Thank you! We are glad that we were able to accommodate your hotel needs. We also looking forward to being service for your next trip to O'ahu.
Thank you for choosing Pearl Hotel Waikiki!
Aloha, Mahalo for staying with us at Pearl and for taking the time to give us a perfect rating. We're glad that we were able to provide you with the best service, and we look forward to welcoming you back soon. Mahalo,