Room way too small. No balcony. No alarm clock. Floor of the room was slanted toward the hallway. Location is good and the room was clean.

Would definitely come back again. Nice employees, pleasant front desk gentlemen's. Rooms were clean

This is supposed to be a non smoking hotel, however any time I turned on the air conditioning smoke was pouring into my room. I called and complained many times throughout the night and day. They could not figure it out, when I asked for a refund so I could leave to a different hotel, they could only give me the $25 hotel fee back. Lots of rust/corrosion in the bathroom and mirror in bathroom was old and foggy. I was going to a wedding and there are no other mirrors in the room. A full length would have been nice in the bedroom.

Nice hotel, convenient location, close to the beach and shopping

Convenient location to many activities. Parking lot is tight. Not recommended for large vehicles. But facilities are very safe, secure and clean. Looking forward to my next stay.

They definitely need to replace their mattresses.The 1st room I was given had a mattress that was super worn in-molded lumps & saggy. The room they gave me next was almost as bad. The mattress sloped badly to the right. I did find 1 foot on the left side that was semi-straight.

Comfortable room, good location and the best deal we could find. Would stay again

We had a comfortable, pleasant stay. The Staff was friendly and responded quickly to any request. This hotel is not located on the beach, but it is conveniently located within a short walking distance to the beach. If you plan on getting out to experience Oahu and only use the hotel to relax at the end of the day, sleep, and shower, then this is an excellent choice at a reasonable price.

Great location and friendly staff made this mid price hotel stay. The furniture was rather dated wicker. Couch could have stood a cleaning. Bed comfortable. Bathroom was clean. I had a problem with the sliding door to the balcony which was speedily taken care of. Location was a little far from the center of Waikiki but shuttle was great. Resort fee a little steep for the services you get. I was alone this visit and would stay there again.

Front desk staff were'nt friendly the day we checked in.

We were given an upgrade to a bigger room than booked, it was very kind of them. Just a couple things, they have apples at the check-in and suggest that we take them... do this with caution, we took 4 and none were edible. The pillows are VERY firm, perhaps you can request softer? We didn't try, were just too tired to care. Otherwise it was a nice property at a reasonable rate.

Great location..Wakling distance to Waikiki and off street parking.....

Something just seemed off about the place... Only upside was that it was close to the beach... That we didn't even go to. My advice. Find a low price place and get a rental car.... Go everywhere. Your hotel is simply a base camp for exploration. Waikiki breach is ehhh ... Nothing much. Do not buy a activity package from the hotel lobby... overpriced by allot! And they guys running it are weird... Not knowledgeable at all. The submarine activity was a rip off! Do not buy! Nothing to see under water! Hotel floor seemed slanted.. no real perks to staying there. Coffee was terrible. No free juice, bread or rolls.. Etc. They charge 25 dollars per day for hotel conveniences... At least give me a piece of bread... Or something... Geez. Parking was also 25 per day... Hotel staff was friendly.

We really enjoyed our stay here. It is not the fanciest of hotels but the location is great, there is a free shuttle around Waikiki and the staff was great. For the price I would recommend this place to others.

Across the street from Kobe steak house, abc store around the corner, IHOP and wailana coffee house downstairs, parking available. Very convenient.

I had a great experience. The staff was very accommodating and helpful

We were greeted by friendly staff. We came earlier than the check in time but they let us do the pre check in procedure and let us store our luggages. The bell man was very courteous. Betsy from the Expedia desk was great. She recommended chief's luau and ended to be the highlight of our trip.