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Recent guest reviews

There is no place fo picking up the guest at lobby.

Liked the shuttle bus and the discount at Bishop Museum. Didn't like the slow elevators

Hidden parking fees $25 a day, these prices were not disclosed when booking the room on Orbitz. We were forced to eat ramen it went into our spending budget

The staff and the room were great. I was ao looking forward to the gym after being gone for 8 days. 2 treadmills great but both of them had out of order signs on them. The reclining bike was underwhelming. The laundry services were great but cold outside in the garage.

the location is good, bed could have been better.saggy matress..

It was an older building and you can’t change that. It wasn’t bad and worked fine for our needs. It was clean and what needed—a place to spend the night.

First room was smelly and dirty. It was not a King bed as booked. No view. AC was noisy and unkempt in hall way on 8th floor. Garbage in hallway not picked up. Pool was sad. Parking garage was dirty.

I did not like getting charged for all sorts of fees.

You CANNOT park a car larger than a Chevy Aveo in their garage. We rented an Infiniti Q70, and despite creeping through the turns at 5 mph, could not avoid scraping the rear doors against a pillar. Actually maneuvering into one of the few unreserved spaces with a car that size is absolutely out of the question. Ultimately, we parked at the Hilton Hawaiian Village across the street. They should disclose up front that only subcompact cars can be parked in their lot. The hotel itself is average, but the parking situation absolutely disqualifies it from a repeat visit by my family of 4.

The location is near everything beach, restaurants and stores. The hotel staff were nice and friendly. The room is small, carpet is old but overall clean. It's a good place to stay for a fews days.

Ala Moana Blvd Honolulu HI

Hotel highlights

  • Walking distance to Hawaii Convention Center and Royal Hawaiian Center
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Waikiki, Aqua Palms Waikiki is a leisurely stroll from popular sights such as Hawaii Convention Center and Royal Hawaiian Center. This 262-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a fitness center.


Dining

Enjoy a leisurely bite to eat at IHOP, the hotel's onsite restaurant.


Rooms

Aqua Palms Waikiki's 262 rooms provide lanais, microwaves, and refrigerators. 42-inch LCD TVs come with DVD players and video-game consoles, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and laptop-compatible safes.


Property features

Guests staying at Aqua Palms Waikiki enjoy an outdoor pool, a fitness center, and a rooftop terrace. Self parking is offered for USD 28 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.

Room options

Diamond Head View

1 King Bed | 1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

City View

1 Queen Bed and 1 Double Sofa Bed | 1 King Bed | Sleeps 4

Partial Ocean View

1 Queen Bed and 1 Double Sofa Bed | 1 King Bed | Sleeps 4

Luxury Suite, 1 Bedroom, Kitchen

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Aqua Palms Waikiki

Everyone (59) Couples (126) Business (45) Family (91) Other (38) Friends (23)
3
Family

There is no place fo picking up the guest at lobby.

By on Mar 12, 2020

Review comment responded on Mar 12, 2020

Thank you for your feedback. We will be addressing your concerns.

4
Family

Liked the shuttle bus and the discount at Bishop Museum. Didn't like the slow elevators

By , from Austin, TX on Mar 2, 2020

Review comment responded on Mar 2, 2020

Aloha, We appreciate the good review for using shuttle and the free admission on the Bishop Museum. With regards to our elevator, we apologized, we have 3 elevator but 1 is out of order.Management already working on one of our elevator for we are still waiting for the parts to be delivered at the hotel. The other 2 are working but because of the ongoing Renovation, Construction Worker need to use the other elevator for couple hours to bring up and down items. We apologized for all the inconvenience and we appreciate for your understanding on the situation. We hope to see you and to stay to our newly renovated room. Mahalo!

2
Everyone

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Thanks for staying with us. We appreciate your feedback!

1
Family

Hidden parking fees $25 a day, these prices were not disclosed when booking the room on Orbitz. We were forced to eat ramen it went into our spending budget

By , from El Monte on Feb 22, 2020

Review comment responded on Feb 22, 2020

Thank you for your feedback. We will be addressing your concerns.

4
Family

The staff and the room were great. I was ao looking forward to the gym after being gone for 8 days. 2 treadmills great but both of them had out of order signs on them. The reclining bike was underwhelming. The laundry services were great but cold outside in the garage.

By on Feb 16, 2020

Review comment responded on Feb 16, 2020

Thank you for your feedback. We will be addressing your concerns.

4
Everyone

By on Jan 15, 2020

Review comment responded on Jan 17, 2020

Thanks for staying with us. We appreciate your feedback!

2
Everyone

By on Dec 28, 2019

Review comment responded on Jan 1, 2020

Aloha, Thank you for staying with us.

4
Everyone

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

Thanks for staying with us. We appreciate your feedback!

3
Family

the location is good, bed could have been better.saggy matress..

By on Nov 30, 2019

Review comment responded on Nov 30, 2019

Thank you for your feedback! We will be addressing this issue Mahalo!

4
Family Family

It was an older building and you can’t change that. It wasn’t bad and worked fine for our needs. It was clean and what needed—a place to spend the night.

By on Oct 20, 2019

Review comment responded on Oct 20, 2019

Aloha. We appreciate your helpful feedback and apologize for the amenities that did not fully meet your needs. We are dedicated to improving our accommodations over time, and hope to have another opportunity to welcome you to our corner of paradise again in the future. Mahalo.

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