There is no place fo picking up the guest at lobby.
Liked the shuttle bus and the discount at Bishop Museum. Didn't like the slow elevators
Hidden parking fees $25 a day, these prices were not disclosed when booking the room on Orbitz. We were forced to eat ramen it went into our spending budget
The staff and the room were great. I was ao looking forward to the gym after being gone for 8 days. 2 treadmills great but both of them had out of order signs on them. The reclining bike was underwhelming. The laundry services were great but cold outside in the garage.
the location is good, bed could have been better.saggy matress..
It was an older building and you can’t change that. It wasn’t bad and worked fine for our needs. It was clean and what needed—a place to spend the night.
First room was smelly and dirty. It was not a King bed as booked. No view. AC was noisy and unkempt in hall way on 8th floor. Garbage in hallway not picked up. Pool was sad. Parking garage was dirty.
I did not like getting charged for all sorts of fees.
You CANNOT park a car larger than a Chevy Aveo in their garage. We rented an Infiniti Q70, and despite creeping through the turns at 5 mph, could not avoid scraping the rear doors against a pillar. Actually maneuvering into one of the few unreserved spaces with a car that size is absolutely out of the question. Ultimately, we parked at the Hilton Hawaiian Village across the street. They should disclose up front that only subcompact cars can be parked in their lot. The hotel itself is average, but the parking situation absolutely disqualifies it from a repeat visit by my family of 4.
The location is near everything beach, restaurants and stores. The hotel staff were nice and friendly. The room is small, carpet is old but overall clean. It's a good place to stay for a fews days.
Located in Waikiki, Aqua Palms Waikiki is a leisurely stroll from popular sights such as Hawaii Convention Center and Royal Hawaiian Center. This 262-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a fitness center.
Enjoy a leisurely bite to eat at IHOP, the hotel's onsite restaurant.
Aqua Palms Waikiki's 262 rooms provide lanais, microwaves, and refrigerators. 42-inch LCD TVs come with DVD players and video-game consoles, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and laptop-compatible safes.
Guests staying at Aqua Palms Waikiki enjoy an outdoor pool, a fitness center, and a rooftop terrace. Self parking is offered for USD 28 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
There is no place fo picking up the guest at lobby.
Liked the shuttle bus and the discount at Bishop Museum. Didn't like the slow elevators
Aloha, We appreciate the good review for using shuttle and the free admission on the Bishop Museum. With regards to our elevator, we apologized, we have 3 elevator but 1 is out of order.Management already working on one of our elevator for we are still waiting for the parts to be delivered at the hotel. The other 2 are working but because of the ongoing Renovation, Construction Worker need to use the other elevator for couple hours to bring up and down items. We apologized for all the inconvenience and we appreciate for your understanding on the situation. We hope to see you and to stay to our newly renovated room. Mahalo!
Thanks for staying with us. We appreciate your feedback!
Hidden parking fees $25 a day, these prices were not disclosed when booking the room on Orbitz. We were forced to eat ramen it went into our spending budget
Thank you for your feedback. We will be addressing your concerns.
The staff and the room were great. I was ao looking forward to the gym after being gone for 8 days. 2 treadmills great but both of them had out of order signs on them. The reclining bike was underwhelming. The laundry services were great but cold outside in the garage.
Thank you for your feedback. We will be addressing your concerns.
Thanks for staying with us. We appreciate your feedback!
Aloha, Thank you for staying with us.
Thanks for staying with us. We appreciate your feedback!
the location is good, bed could have been better.saggy matress..
Thank you for your feedback! We will be addressing this issue Mahalo!
It was an older building and you can’t change that. It wasn’t bad and worked fine for our needs. It was clean and what needed—a place to spend the night.
Aloha. We appreciate your helpful feedback and apologize for the amenities that did not fully meet your needs. We are dedicated to improving our accommodations over time, and hope to have another opportunity to welcome you to our corner of paradise again in the future. Mahalo.
Thank you for your feedback. We will be addressing your concerns.