Room, Accessible
from $150
Sheraton Fort Worth Downtown Hotel
3.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 52 reviews
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Recent guest reviews
The staff were extremely helpful even before we got to Ft. Worth helping us get from DFW airport. We had two rooms for family and both rooms were clean and very comfortable with everything in working order. The restaurant staff was friendly and knowledgeable and the breakfast meals we had came out accurately and quickly. There was a snack bar for convenience and a small gift shop. There were several very good restaurants within walking distance. They also held our luggage our last day after check out so we could finish our time at a conference. We stayed 3 nights.
My hotel room did not have a room service menu provided. Also the room phones both had busy signals whenever I tried to use them to dial. The dining menu wasn't very exciting, and the floor of my room felt a bit wet as if it had been recently cleaned but hadn't been dried properly. Also, it took over ten minutes for someone to come to the front desk so I could check in.
The staff accommodated our group- we were grouped close together which made planning activities much easier. Great stay, wonderful city.
Great staff and food services. Location great for convention center
I was attending a business conference at the nearby Ft. Worth Convention Center. Very convenient location.
My stay was not perfect, but the way the staff responded to my needs was the best I've ever experienced. They made me feel special.
Great location for a business travel. Will use them again if price is not so high.
Very nice hotel. Friendly staff and very clean rooms
It was very busy that weekend but these guys know how to handle being busy, friendly prompt service! Great service and room was great , We caught cabs to go to american airline theater and to stockyards without a problem. They direct you well.
We stayed the 4th of July at this wonderful hotel in Fort Worth. My husband went to Willie Nelson's Picnic and was so easy to find the Stockyards. The staff were immaculate in professionalism as well as friendly and helpful. Anytime we go back there we will be sure and book our stay there!
This hotel is all about the guest, it's friendly staff and great customer service was one I would rate high! The rooms are supplied well and the beds were the best ! We caught a cab from hotel to see George Strait and it was all so easy and affordable . No question on where we will stay when we attend AT&T stadium or the stockyards! Thank you Sheraton !
The staff was great, it's a pretty hotel, the room service and food that we had was excellent! My only complaint was the mattress, it was not as comfy as I expected it to be..
the staff was nice and the room was nice. the only thing I didn't like was that you HAVE TO valet your vehicle. $25 if they park it or $20 you park it. otherwise you have to park on the street.
Loved the location. Convenient to everything. It was close but on the edge of downtown which we liked better because we were in a truck. Further in the heart of downtown might have been a little harder to get in and out. It was still close enough to Sundance Square to walk.We drove to the Stockyards which was on the same road as hotel just North 6 miles. We did not use hotel amenities because we had other destinations planned for the weekend. Hotel staff was very accommodating and friendly.
This is my third time to stay at this location. I have been very pleased every time. This hotel is definitely a value. For the money you just cant beat it. I was greeted in the lobby with a wonderful smile. Promptly helped. The room was clean and comfortable. The hotel shuttle driver was friendly and got us to our destination safely and quickly. This is my "go-to" hotel for a nice place to stay when enjoying downtown Fort Worth for the evening.
Room was fine, gym was well equipped, breakfast buffet was tasty. Handy location for the convention centre, and easy walk to good food. BUT: the WiFi was appallingly bad, both in the room and in common areas (lobby, etc). Kept losing connection, at times couldn't connect or even find the network, page loads were glacial to the point that even Gmail was indicating connectivity errors.
Enjoyed my stay recently. Hotel is located close to highway for easy access. Room was excellent. Staff were very helpful, although a little surly in the bar.
Was very pricey for what we got even with a special event price (event sponsor hotel). Parking was very expensive $20 dollars a night plus $5 more if valet beyond high room cost each night. No other options than to have the parking fee. Rooms were average, yet clean. Would of been nice to have bigger ice buckets or a small fridge to keep things in as we had special food refrigeration needs. Staff was responsive to our needs when we made requests of wake-up calls and needs of car from valet. Breakfast was very high ($12.95) when most hotel now days are providing complementary breakfasts even if continental .
The location was excellent and convenient but I will not stay at this Sheraton again. The hotel was over priced for the condition of the hotel. Restaurant was understaffed which resulted in slow service. The breakfast buffet was under stocked in their choices of food selections. The staff that was there did all they could to help the guest as quickly as they could with their meals. I valet parked and my car battery ran dead because someone who parked the car left the dome light on. They jumped started the car but when I made a stop after 45 minutes on the road the car would not start back up because they loosened the battery and it did not allow the battery to charge up correctly. I had to call for road side assistance.
The hotel staff is friendly and helpful. The room is typical. Everything in the hotel appeared clean. The entry from Commerce street is poorly marked for first arrival. The Sheraton name is over the exit, but you've already driven past the entry.
Hotel highlights
- Walking distance to Bass Performance Hall and Sundance Square
- Onsite dining
- Indoor pool
- 24-hour fitness center
Located in Downtown Fort Worth, Sheraton Fort Worth Downtown Hotel is a leisurely stroll from popular sights such as Bass Performance Hall and Sundance Square. This 429-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and a spa tub. Located centrally in Fort Worth, it's also close to Amon Carter Museum and Fort Worth Botanic Garden.
Dining
Enjoy a bite to eat at The Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day right with breakfast, served for a fee from 6 AM to 11 AM.
Rooms
Sheraton Fort Worth Downtown Hotel's 429 recently renovated rooms provide coffee makers, safes, and phones. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
Property features
At Sheraton Fort Worth Downtown Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 20 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include WiFi in public areas, a conference center, and a 24-hour business center.
Guest reviews for Sheraton Fort Worth Downtown Hotel
close to ft. worth convention center
Everyone
The staff were extremely helpful even before we got to Ft. Worth helping us get from DFW airport. We had two rooms for family and both rooms were clean and very comfortable with everything in working order. The restaurant staff was friendly and knowledgeable and the breakfast meals we had came out accurately and quickly. There was a snack bar for convenience and a small gift shop. There were several very good restaurants within walking distance. They also held our luggage our last day after check out so we could finish our time at a conference. We stayed 3 nights.
Everyone
My hotel room did not have a room service menu provided. Also the room phones both had busy signals whenever I tried to use them to dial. The dining menu wasn't very exciting, and the floor of my room felt a bit wet as if it had been recently cleaned but hadn't been dried properly. Also, it took over ten minutes for someone to come to the front desk so I could check in.
comfortable and close to downtown activities
Everyone
The staff accommodated our group- we were grouped close together which made planning activities much easier. Great stay, wonderful city.
Review comment
John responded on Jul 6, 2017
Thank You for your feedback, please come back soon
Everyone
Great staff and food services. Location great for convention center
Review comment
John responded on Feb 17, 2017
Thank you for your feedback, and letting us take care of you here at the Sheraton Fort Worth Downtown Hotel
BusinessTravelers
I was attending a business conference at the nearby Ft. Worth Convention Center. Very convenient location.
the staff was fabulous!!
Everyone
My stay was not perfect, but the way the staff responded to my needs was the best I've ever experienced. They made me feel special.
perfect for business
BusinessTravelers
Great location for a business travel. Will use them again if price is not so high.
very nice hotel
Families
Very nice hotel. Friendly staff and very clean rooms
great place to stay!
Couples
It was very busy that weekend but these guys know how to handle being busy, friendly prompt service! Great service and room was great , We caught cabs to go to american airline theater and to stockyards without a problem. They direct you well.
the best!
Couples
We stayed the 4th of July at this wonderful hotel in Fort Worth. My husband went to Willie Nelson's Picnic and was so easy to find the Stockyards. The staff were immaculate in professionalism as well as friendly and helpful. Anytime we go back there we will be sure and book our stay there!
Thank you for your feedback, please accept my apologies where we did not meet your expectations. We are constantly striving to improve our services.