nothing outstanding. Toilet was super loud. Carpet worn. holes in the curtains noticeable at night. small breakfast options
The fridge and the microwave in the room was i good thing to have. It is a very nice thing to have when traveling.
Comfortable environment, plenty of parking and near restaurants and stores
Room was clean. Staff was polite and friendly. They can do better with cleaning the outside of the pool and along the edges. But overall...it’s great for the price. Can’t complain 😌😌
black mold on shower & floors, no a/c, old, run down, smells like wet carpet or a dog. staff lied about the room & conditions,
Smells like old hotel. Ok, if you are in a tight budget.
The bed sheets had some blood stains not to mention the fact that they didn't smell fresh
From the moment we arrived we noticed the hotel was not up to it's online rating. Here is a short list of the issues we encountered in only 2 nights: * both exterior doors were broken and would not close or lock (obvious safety issue) * attempting to check in we waited almost 10 minutes for anyone to be at the front desk (she appeared to be watching TV) * elevator did not have proper maintenance info and lights for floors were burnt out * sofa bed was covered with large stains on both sides of mattress, was missing sheets and blankets as well * there were not sufficient towels in the room, nor available at the front desk * room itself was unclean and looked as though it hadn't been vacuumed in weeks * pool area was "closed of maintenance" but the staff didn't know why * fitness room was missing or had broken safety equipment * staff unwilling to refill coffee, milk, juices, or add fresh eggs and sausage, instead they sat in the dining area eating and doing homework. * while trying to checkout no staff was available (again may have been watching TV or sleeping)
Customer service was a disaster, rooms were not clean,pool was dirty.
This is a good hotel with friendly service. The rooms were super nice and the beds were very comfortable.
Staff was accommodating, and facilities were clean and very well maintained. Even though it is right on the freeway, it was very quiet. I didn't have time to utilize the pool or weight room, but they looked well equipped. A Bowflex is rare to find in a motel. Also didn't use the in-room hot tub, but if this were closer I would visit just for fun and privacy.
Hotel was clean, the beds were very comfortable. We were on the second floor and it was quiet which was amazing since the hotel is right by the freeway. The staff was very nice.Location is great with a nice Mexican restaurant a few steps away. We enjoyed our stay! Would recommend over other hotels in the area. This is the best one!
Close to Burleson, will save you some money versus some of the Hotels in Burleson. Not too many sit down to eat places. a few fast food rest. are with in walking distance. Get room, opposite of the interstate.
Only there one night, but have nothing to complain about.
Quality Suites Burleson - Ft. Worth is located within a few miles (5 km) of Chisenhall Fields and Southern Oaks Golf Club. This 69-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at Mirandas, the hotel's onsite restaurant. For a nice break, mingle with other guests at the free manager's reception.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, sitting areas, and refrigerators are other standard amenities.
At Quality Suites Burleson - Ft. Worth, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
nothing outstanding. Toilet was super loud. Carpet worn. holes in the curtains noticeable at night. small breakfast options
The fridge and the microwave in the room was i good thing to have. It is a very nice thing to have when traveling.
Dear Norman, Thank you for taking the time to leave a review! We are happy to hear that you enjoy some of the many amenities we offer. We hope to see you again the next time you are in town, until then, safe travels!
Comfortable environment, plenty of parking and near restaurants and stores
Dear Guest, Thank you for taking the time to leave a review! We appreciate your kind words about our location and amenities! We hope to see you again the next time you are passing by, have a great day!
Room was clean. Staff was polite and friendly. They can do better with cleaning the outside of the pool and along the edges. But overall...it’s great for the price. Can’t complain 😌😌
Dear Guest, Thank you for taking the time to fill out our review! We appreciate your comments about our friendly staff, and we thank you for letting us know how we can improve. We are currently renovating the pool area as well if you would like to see it the next time you a re in tow we would be happy to accommodate you!
Dear Guest Thank you for writing a review. I am sorry to hear about the issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We hope to hear from you very soon and be of further assistance. Thank you
black mold on shower & floors, no a/c, old, run down, smells like wet carpet or a dog. staff lied about the room & conditions,
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
Smells like old hotel. Ok, if you are in a tight budget.
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Please do come see us again.
The bed sheets had some blood stains not to mention the fact that they didn't smell fresh
Dear Guest, We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Thank You
From the moment we arrived we noticed the hotel was not up to it's online rating. Here is a short list of the issues we encountered in only 2 nights: * both exterior doors were broken and would not close or lock (obvious safety issue) * attempting to check in we waited almost 10 minutes for anyone to be at the front desk (she appeared to be watching TV) * elevator did not have proper maintenance info and lights for floors were burnt out * sofa bed was covered with large stains on both sides of mattress, was missing sheets and blankets as well * there were not sufficient towels in the room, nor available at the front desk * room itself was unclean and looked as though it hadn't been vacuumed in weeks * pool area was "closed of maintenance" but the staff didn't know why * fitness room was missing or had broken safety equipment * staff unwilling to refill coffee, milk, juices, or add fresh eggs and sausage, instead they sat in the dining area eating and doing homework. * while trying to checkout no staff was available (again may have been watching TV or sleeping)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Customer service was a disaster, rooms were not clean,pool was dirty.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Dear Rickey, Thank you for taking the time to leave a review! we appreciate your feedback and hope to see you again the next time you are in town!