Hotel failed to provide transportation. After an hour of waiting I called back and the staff said the van driver went home and I should take an Uber.
The staff were all really great. Only complaint is that finding the shuttle from the airport was impossible.
The phone system to call front desk didn’t work. Tried to call the bar to order food and was told the phones don’t work. Other than that the beds are hard. A lot harder than you would think a Marriot would have. But it was a nice room.
No hot water
I was told it was a renovated room but when we got upstairs the carpet was really stained in several places. I bypassed that but when we went to shower the shower was clogged. It was already 10pm and we were tired after a 14 hour trip. It just sucked that we had to shower and stay in a puddle of our own dirty water and then some.
We didn’t get our room cleaned because they thought we were checking out when we had 1 more night. The hotel restaurant was closed due to a plumbing problem. Don’t think we should have had to pay full price for stay.
the M-lounge was not open on the weekends - and the restaurant had very slow service. otherwise nice hotel!
Cleanliness, promptness, and kindness of staff. Price a bit high, but that would be only complaint.
Looks very nice. Reasonably priced. Very friendly staff.
Beautiful, updated property. Front staff very friendly!
All was good except for the Food is pricey and not the greatest. Milk and Yogurt sat out and not on ice or refrigerated.cantelope and melon is not in season. No flavor. Pineapple was great! Buffet food was awful...mexican buffet. Receptionist wasnt friendly Loved the shuttle driver....very nice and funny!
I enjoyed my stay at this hotel. The lobby was nice, bright , and open. The customer service from check-in to check-out was on point. Everything was beautiful. The room was great and the bathrooms were very modern, it even had a handshower and high end fixtures. The king room was open and uncluttered. I was able to workout in the open space of my room. There was a nice fitness center as well, the biggest I have seen in a hotel. The room service choices were sufficient for in room dining. I did not get a chance to visit the pool on this trip. I loved the location close to everything and easy access via highways. I will stay here again!
A very nice comfortable stay very nice staff made my stay incredible
Nice hotel, comfortable beds, great showers,friendly staff. Close to 360 and six flags. Quiet rooms.
Very elegant, nice hotel. Very clean. Excellent staff. We couldnt ask for a better place to stay. Thank you!
Marriott DFW Airport South places you within a 15-minute drive of popular attractions such as Six Flags Over Texas and Arlington Convention Center. This 3.5-star hotel has 302 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
Marriott DFW Airport South's 302 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find WiFi and 49-inch Smart TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free local calls, ironing boards, and desks are other standard amenities.
At Marriott DFW Airport South, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Hotel failed to provide transportation. After an hour of waiting I called back and the staff said the van driver went home and I should take an Uber.
The staff were all really great. Only complaint is that finding the shuttle from the airport was impossible.
Sarah, thank you for staying with us at Marriott Dallas Fort Worth Airport South and for your positive words for our staff! Your feedback about our shuttle pick-up location will be looked into by our team and we do hope any inconveniences were minimal. The next time you are traveling to the area, we look forward to welcoming you back again.
The phone system to call front desk didn’t work. Tried to call the bar to order food and was told the phones don’t work. Other than that the beds are hard. A lot harder than you would think a Marriot would have. But it was a nice room.
Thank you for sharing your review. We truly apologize for any inconveniences you experience with our phone system and will have our team make the necessary updates. We regret if our beds were not to your liking and hope to one day have the opportunity to welcome you back so that we can provide you with a stay that is perfect from start to finish.
No hot water
Thank you for letting us know about your stay. We apologize for any inconveniences you experienced with the water temperature in your guestroom and our team will look into this right away to make the necessary repairs. We hope to one day have you visit again so that we can renew your trust in us and provide you with a better experience.
I was told it was a renovated room but when we got upstairs the carpet was really stained in several places. I bypassed that but when we went to shower the shower was clogged. It was already 10pm and we were tired after a 14 hour trip. It just sucked that we had to shower and stay in a puddle of our own dirty water and then some.
We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Marriott DFW Airport South, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
What a treat to find your near-perfect score, thank you! We hope to see you back soon.
We didn’t get our room cleaned because they thought we were checking out when we had 1 more night. The hotel restaurant was closed due to a plumbing problem. Don’t think we should have had to pay full price for stay.
Thank you for taking a moment to share your feedback with us. I apologize that we missed the mark with our housekeeping service and apologize for the inconvenience. It's my hope you will give us another chance to change your impression, as guest satisfaction is our priority!
Gregory, thank you for sharing your review. We regret that we missed the opportunity to assist you with your shuttle request and apologize for any inconveniences you faced. We will look into this with our team. We hope to have another chance to welcome you back so that we can renew your trust in us.