When I checked in the lady was very nice. It was quick and easy. When we went to our room 505 I always check the bed and bathroom to see if they are clean or not. When I flipped over one of the pillow there was a bug. It didn't appear to be a bed bug but more of a beetle. My nose had already started running just from being in the room I guess. I looked up the type of bug and apparently they are known for causing problems with allergies. The mini fridge was also making a loud buzzing noise. I went down and asked for a different room which the man helped and was very nice about. When we got to the new room 219 I looked around and everything looked clean and no visible bugs anywhere. It wasn't until later when I went to open the curtains I noticed a lot of red stains on them. The carpet was also stained. We only were staying the night and leaving early the next morning so we dealt with it. In all the hotel seems very out of date, the hallways are warm and musty. I feel bad for the cleaning ladies it must be like working in a sauna. The rooms seem very dark and out of date as well. The breakfast was not bad, at least it wasn't in a brown bag like some others. I wouldn't stay at this location again due to the issues mentioned. The back door is also unlocked so anyone can walk in without a key. I just think that it is very unsafe for the guests to have the door unlocked like that.
Great people here- super helpful. Easy location to get in and out of.
Liked the separate sitting area with the couch and the desk in another part of the room. Went there to write and loved all my options for when I got restless and needed to move to a new spot. The restaurant across the street was amazing
Floor was dirty.. put in another room where all fixtures did not work.
Our rooms AC didn’t work and there was no hot water. We stay at this location often and this time we were disappointed
Easy check. Staff was very welcoming. The room was very clean and the bed was comfortable. Boom here!
The lady at the front desk the morning of January 6th was so sweet.
Had some personal items go missing after we left the room. Manager is only waiting to see if they magically reappear
I like the location of the hotel. The staff was also friendly and eager to help. I just up keep of the room was fair
Very accommodating, great customer service, and extremely clean!
Great location, good near by restraunts, very clean and inviting. Very curteous staff.
Loved the staff! There were a couple of problems with our room such as the bathroom door not closing and the bathroom can not working but when the front was informed of these issues it was quickly remedied. The staff always said hello and good morning, it was so nice to be surrounded by such hospitality. Room was nice and comfortable. Only thing not up to standard was the a/c in the room. The room got very warm at night and no a/c adjustment could remedy it. But great place to stay and we will be back!
Sparkling clean super helpful staff the food was EXCELLENT. The pool was vet clean
This place was amazing. They reallly care about detail. The rolm was fantastic and the food was incredible. I have found my new place of choice when traveling.
Hurst Conference Center is within a 5-minute walk of Hyatt Place Fort Worth/Hurst while other popular sites like NRH2O Family Water Park are within a mile (2 km). This 127-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
The 127 accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include sofa beds, microwaves, and refrigerators.
At Hyatt Place Fort Worth/Hurst, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.
When I checked in the lady was very nice. It was quick and easy. When we went to our room 505 I always check the bed and bathroom to see if they are clean or not. When I flipped over one of the pillow there was a bug. It didn't appear to be a bed bug but more of a beetle. My nose had already started running just from being in the room I guess. I looked up the type of bug and apparently they are known for causing problems with allergies. The mini fridge was also making a loud buzzing noise. I went down and asked for a different room which the man helped and was very nice about. When we got to the new room 219 I looked around and everything looked clean and no visible bugs anywhere. It wasn't until later when I went to open the curtains I noticed a lot of red stains on them. The carpet was also stained. We only were staying the night and leaving early the next morning so we dealt with it. In all the hotel seems very out of date, the hallways are warm and musty. I feel bad for the cleaning ladies it must be like working in a sauna. The rooms seem very dark and out of date as well. The breakfast was not bad, at least it wasn't in a brown bag like some others. I wouldn't stay at this location again due to the issues mentioned. The back door is also unlocked so anyone can walk in without a key. I just think that it is very unsafe for the guests to have the door unlocked like that.
Great people here- super helpful. Easy location to get in and out of.
Liked the separate sitting area with the couch and the desk in another part of the room. Went there to write and loved all my options for when I got restless and needed to move to a new spot. The restaurant across the street was amazing
Floor was dirty.. put in another room where all fixtures did not work.
Thank you for your feedback. We will be addressing your concerns.
Our rooms AC didn’t work and there was no hot water. We stay at this location often and this time we were disappointed
Easy check. Staff was very welcoming. The room was very clean and the bed was comfortable. Boom here!
Thank you for you feedback. Thank you for the perfect 5 OUT OF 5! We're so happy to hear how positive your stay was. Please do come back and visit!
The lady at the front desk the morning of January 6th was so sweet.
Thank you for your feedback. We will be addressing your concerns.