I really liked the location of the hotel. I was very upset that check in is 3 and they didn’t have a room for until 5 and my friends didn’t get a room until 8:30 and we both had reservations. Also when asked for water they wanted to charge. I thought that was rude considering we were waiting for our room to be available. The least they could do is us a bottle of water.
Good location, fair pricing, clean hotel. Would stay again.
we usually love this hotel. its next to our favorite bar downtown. we felt it would be safe to stay given the extra precautions advertised. unfortunately we encountered many people within the hotel lobby and elevators with no masks and no staff around to enforce. dirty mask was in the floor of the elevator upon checkout. valet was full too so it was an extra 40$ to park down the street.
Location was great, near local bars and restaurants. Was not a fan of no fresh sheets or towels. I stayed 4 days with no cleaning staff able to enter my room to clean or supply fresh towel. Other then that I liked hotel.
I did not get the pleasure of staying on the property due to me being walked to another property. This survey does not apply to me. I will say this, Rebecca at the Fairfield Inn & Suites Downtown, was amazing with the whole situation. She found another property for us to stay in no charge, but I would have liked to know that I had to cover another night at the other property due to me thinking that I already had paid for it. Plus I was not expecting to pay almost one and a half the price of the new property.
Nice & clean. Cleaned very well. Masks on everyone.
We didn’t check in until around 530ish which was very easy. The temperature in the room was near 80 degrees when we got in there took forever to cool down. We had to be up at 4am. After shower this morning, found that the hair dryer didn’t work so nonetheless I was NOT HAPPY. Had to leave with wet hair. I know it’s just a small thing but when you pay 92 dollars for an overnight stay you expect better. Shame on you mariott
Great breakfast choices Very clean Great location
Great location. Easy to find. Very nice staff and well maintained
Perfect location to stay while attending the conference
Great location walking distance to Sundance Square and TRE. quiet, though I heard door across the hall open and close a few times. modern and clean. great price when I booked. had to ask twice for more sugar and creamer for my coffee, but the front desk quickly and cheerfully brought up several the 2nd time I asked.
clean and comfortable! great place and location in walking distance to many yummy local spots!
Great location right across from the Fort Worth Convention Center. Room could have been cleaner. Enjoyed my first weekend in Fort Worth!
Awesome hotel. Close to everything. Hotel staff was very friendly. The suite was great. Lots of room. Large bathroom and a small balcony.
Located in Downtown Fort Worth, Fairfield Inn & Suites Fort Worth Downtown/Convention Center is next to popular attractions like Flatiron Building and Fort Worth Convention Center. This 120-room hotel welcomes guests with a bar/lounge and conveniences like free in-room WiFi and a fitness center.
At the end of the day, relax with a drink at the bar/lounge.
Fairfield Inn & Suites Fort Worth Downtown/Convention Center's 120 rooms provide microwaves, refrigerators, and coffee makers. 55-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.
At Fairfield Inn & Suites Fort Worth Downtown/Convention Center, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 28.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
I really liked the location of the hotel. I was very upset that check in is 3 and they didn’t have a room for until 5 and my friends didn’t get a room until 8:30 and we both had reservations. Also when asked for water they wanted to charge. I thought that was rude considering we were waiting for our room to be available. The least they could do is us a bottle of water.
Thank you for being our guest and for leaving a review about your experience!
Good location, fair pricing, clean hotel. Would stay again.
Thank you for taking the time to leave feedback about your stay with us. I am delighted to see you thought the hotel was clean, fair priced and in a good location. We hope to have the opportunity to serve you on your next visit to Fort Worth.
we usually love this hotel. its next to our favorite bar downtown. we felt it would be safe to stay given the extra precautions advertised. unfortunately we encountered many people within the hotel lobby and elevators with no masks and no staff around to enforce. dirty mask was in the floor of the elevator upon checkout. valet was full too so it was an extra 40$ to park down the street.
Thank you for providing your feedback about your recent stay with us. I am greatly sorry to see that we did not meet your expectations due to the guests that were not wearing masks around the hotel. While we do try our best to ask guests to wear them we cannot physically force them to put them on. I can understand that during these times it is frustrating to see other guests not abiding by the rules. I appreciate you letting me know so that we can better equip our team to handle this challenge.
Location was great, near local bars and restaurants. Was not a fan of no fresh sheets or towels. I stayed 4 days with no cleaning staff able to enter my room to clean or supply fresh towel. Other then that I liked hotel.
Thank you for the feedback, I am sorry that our changes in housekeeping were not communicated clearly to you during your stay with us. We are glad to hear that you were able to enjoy our beautiful downtown area and hope to see you again soon!
I did not get the pleasure of staying on the property due to me being walked to another property. This survey does not apply to me. I will say this, Rebecca at the Fairfield Inn & Suites Downtown, was amazing with the whole situation. She found another property for us to stay in no charge, but I would have liked to know that I had to cover another night at the other property due to me thinking that I already had paid for it. Plus I was not expecting to pay almost one and a half the price of the new property.
Thank you for providing us with feedback from your recent experience with the property. I am sorry that we were unable to accommodate you on your trip to Fort Worth but I am pleased to hear that our guest service agent was able to take address the issue. We would love the opportunity to provide you with a great stay at our property on your next trip into town.
Nice & clean. Cleaned very well. Masks on everyone.
Thank you for the great feedback, we have been working very hard to ensure our guests stay safe and clean!
We didn’t check in until around 530ish which was very easy. The temperature in the room was near 80 degrees when we got in there took forever to cool down. We had to be up at 4am. After shower this morning, found that the hair dryer didn’t work so nonetheless I was NOT HAPPY. Had to leave with wet hair. I know it’s just a small thing but when you pay 92 dollars for an overnight stay you expect better. Shame on you mariott
Thank you for providing us with feedback from your recent stay with us. We are sorry to hear that things did not go smoothly. We would love to get more information from you in order to address the issues you encountered, we look forward to hearing from you.
Thank you for the 5 of 5! Glad you enjoyed the stay.
Great breakfast choices Very clean Great location
Thank you for the feedback, we are pleased to hear that you enjoyed your stay with us and hope to see you again soon!
Thank you for taking the time to leave feedback about your experience with us. I am so sorry to see that the rooms were not ready at the check-in time of 3pm. You are absolutely right, the least that the front desk could do was to extend complimentary water and snacks to you while you waited due to us inconveniencing you. That is unacceptable and I will address this with my team to ensure they are being more hospitable in these situations. I appreciate your feedback and again, I am so sorry that you had to wait to get into your room. I do hope that despite this initial wait that you were able to enjoy the rest of your stay with us. Thank you for being our guest!