The stay went perfectly, the front desk was super helpful and accommodating. The room was perfect and had everything we needed. Look forward to coming back again. 😊
Poor customer service from management at the hotel
This is our 2nd time staying at this hotel. Simply a TOP 2 of all the places we have stayed at. Right in the middle of downtown Ft. Worth, very convenient - everything within walking distance. From the valet parking, to the check in - check out - the manager 'drink' specials to breakfast - SIMPLY the very best. The manager of this facility takes GREAT pride and it shows! Congrats!
Very friendly staff and very clean. Great location
Everything was fantastic. My only complaint is that the ac unit in the bedroom was so loud that we couldn’t use it.
Great location. Big rooms. Sundance Square area nearby has lots of shopping and restaurants.
long waiting time at lift , we almost have to wait at least 10 minutes most of the times during my recent visit that was bit frustrating other than that every thing great.
The view of the city was great, the room was spectacular. Loved the bathroom size. Beautiful jetted tub and dual shower heads. Will definitely be booking that one again!
Hotel charged credit card twice for potential incidentals that were never processed.
We were surprised to get a suite and it was within walking distance of all the places!!
Excellent staff, great location, complimentary breakfasts a great plus
The greatest location near Sundance square and the Bass Performance Hall, where we attended the semifinals of the Van Cliburn Piano competition. Friendly and helpful staff at all levels. Hotel is a bit older, but clean and spacious rooms.
The hotel is older, but the staff's hospitality more than makes up for it!
Very comfortable, includes breakfast and everything downtown is walking distance.
It is comfortable. Walk distance from everywhere downtown. Includes breakfast and have a coffee shop always open.
Located in Downtown Fort Worth, Embassy Suites by Hilton Fort Worth Downtown is within a 5-minute walk of Sundance Square and within 15 minutes of other popular attractions like Fort Worth Convention Center. This 3.5-star hotel has 156 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 156 air-conditioned accommodations feature living rooms. 50-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, microwaves, and refrigerators.
Guests of Embassy Suites by Hilton Fort Worth Downtown have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 32 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
The stay went perfectly, the front desk was super helpful and accommodating. The room was perfect and had everything we needed. Look forward to coming back again. 😊
Poor customer service from management at the hotel
Hi Shawn, Thank you for taking the time to review our hotel. If you would please reach out to me Bridget.Shelton@Hilton.com I would appreciate any details that we can address on our end. We take are service very seriously and I would like to follow-up on this given more direction. We hope you give us another try and a second opportunity to earn that perfect score! Bridge
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. – Bridge
This is our 2nd time staying at this hotel. Simply a TOP 2 of all the places we have stayed at. Right in the middle of downtown Ft. Worth, very convenient - everything within walking distance. From the valet parking, to the check in - check out - the manager 'drink' specials to breakfast - SIMPLY the very best. The manager of this facility takes GREAT pride and it shows! Congrats!
Thank you for your feedback. We appreciate your business.
Thank you for your feedback. We appreciate your business.
Very friendly staff and very clean. Great location
Thank you for your feedback. We appreciate your business.
Everything was fantastic. My only complaint is that the ac unit in the bedroom was so loud that we couldn’t use it.
Thank you for posting on online review. While we are pleased that you enjoyed your overall experience, we apologize that you encountered a problem with the HVAC unit in the suite you were assigned and have shared your comment with our Engineering team so that we can address your concerns. We appreciate all your feedback and your business and hope to see you again in the near future.
Thank you for your feedback. We appreciate your business.
Great location. Big rooms. Sundance Square area nearby has lots of shopping and restaurants.
Thank you for taking the time to provide us with feedback following you recent visit. We are pleased that you enjoyed your visit and our convenient location in the heart of downtown Fort Worth. We appreciate your feedback and your business and hope to see you again in the near future.
Thank you for your feedback. We appreciate your business.
Rae, thank you for your glowing review. We are delighted to know you loved our comfortable property and that you had a pleasant time with us. We hope to welcome you again at Embassy Suites Fort Worth - Downtown. - Bridge