Arcade Hotels in Quintana Roo

"Everything was wonderful. The staff went above and beyond to be accommodating. Shout out to Miguel from Playa collections who gave us our initial tour and great recommendations! Our kids loved the food /pool/ activities. Would definitely come back "

"This was our first time at an all inclusive with our boys, age 9 and 11. The experience could not have gone better. There were a lot of activities, pool was awesome, service staff was outstanding. We loved the nightly entertainment, and the food was great. Cornelio at Los Caporales went out of his way to make us a special dessert on our last night. Negatives- beach had a lot of seaweed, though they tried to keep it clean. We loved the pool, so this did not affect us. Also, the sales pitch at the beginning to look at another part of the resort went on too long- we had to say "no" too many times, the guy was pushy and didn't let it go. But, other than that, an absolutely perfect trip. Will definitely be back!"

"This resort was overall excellent. The service, cleanliness, staff and facilities were all fantastic. The beach although small was one of the best ive seen and very well maintained. My only two critiques are that there were inconsistencies in ordering a drink from one bar to the next and i wished the pool/pool bars were open later than 7pm. Other than that a great experience for the price."