Wonderful facilities and food. Fanny at the swim up bar was phenomenal!
The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.
Ambassador at Grand Velas All Inclusive places you within 3 miles (5 km) of popular attractions like Tres Rios Ecopark and Gran Coyote Golf. This 195-room, 5-star aparthotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 8 restaurants. It's connected to the convention center in central Playa del Carmen and also close to El Camaleon Mayakoba Golf Course.
Get your fill of Regional cuisine for breakfast, lunch, or dinner at Chaka, one of 8 onsite restaurants, or enjoy the garden views at Sen Lin. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception.
Each apartment is soundproofed and features a furnished balcony or patio and space to spread out with a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include free minibar items, an iPod dock, and an espresso maker.
Guests of Ambassador at Grand Velas All Inclusive have access to a full-service spa, 3 outdoor pools, and an indoor pool. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive aparthotel include a children's pool, a gym, and 4 spa tubs.
Wonderful facilities and food. Fanny at the swim up bar was phenomenal!
The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.
Thank you very much for reserving with Grand Velas through Orbitz. As a team, we are excited to have made your vacation experience as wonderful as you describe, and we will always do what is necessary to ensure that your next stay is as excellent as this one. Thank you!
Thank you so much, Leanne, for taking the time to review Grand Velas Riviera Maya. One of the pleasures of our job is sharing guest feedback with the team and we can’t wait to read this review at our next meeting. We're so happy that you enjoyed our property, the cuisine, and of course, the fine work of Fanny. We hope you will return soon. As always, we remain at your service,