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Recent guest reviews

The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.

Carretera Cancun Tulum Km. 62 Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Ambassador at Grand Velas All Inclusive places you within 3 miles (5 km) of popular attractions like Tres Rios Ecopark and El Camaleon Mayakoba Golf Course. This 195-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 8 restaurants. It's connected to the convention center in central Playa del Carmen and also close to Grand Coral Golf Riviera Maya.


Dining

Get your fill of regional cuisine for breakfast, lunch, or dinner at Chaka, one of 8 onsite restaurants, or enjoy the garden views at Sen Lin. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception.


Rooms

The 195 soundproofed accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, iPod docks, and espresso makers are also standard.


Property features

Guests of Ambassador at Grand Velas All Inclusive have access to a full-service spa, 3 outdoor pools, and an indoor pool. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a fitness center, and 4 spa tubs.

Room options

Ambassador Pool Suite Ocean View

1 King Bed | Sleeps 4

Ambassador Suite Ocean View

1 King Bed | 2 Queen Beds | Sleeps 4

Ambassador Two Bedrooms Family Suite Ocean View

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Ambassador at Grand Velas All Inclusive

Family (1)
5
Family Family with small children

The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.

By on Aug 13, 2019

Review comment responded on Aug 13, 2019

Thank you very much for reserving with Grand Velas through Orbitz. As a team, we are excited to have made your vacation experience as wonderful as you describe, and we will always do what is necessary to ensure that your next stay is as excellent as this one. Thank you!

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