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Hotel Xcaret Tierra - Family Premier - All inclusive

Property class: 5 and above

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Photo gallery for Hotel Xcaret Tierra - Family Premier - All inclusive

A pool with lounge chairs and palm trees, overlooking the ocean.
A bar area with a stone column, wooden cabinets, and a patterned tile floor.
An indoor space with stone walls, hanging plants, and modern seating arrangements.
A spacious lounge area with multiple seating arrangements, a central bar, and a stone wall backdrop.
A spa area with lounge chairs, wooden tables, and stone walls.

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

View all photos for Premier Family Garden

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Garden

  • Garden view
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Family Partial Ocean View

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Partial Ocean View

  • Partial ocean view
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premier Family Ocean Front

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Ocean Front

  • Ocean view
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premier Family Swim Up Garden

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Swim Up Garden

  • Garden view
  • 575 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premier Family Junior Suite Garden

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Junior Suite Garden

  • Garden view
  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Family Junior Suite Ocean Front

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Junior Suite Ocean Front

  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Family Master Suite Ocean Front

A modern living room with a stone wall, a wooden dining table, and a large window overlooking the ocean.

Premier Family Master Suite Ocean Front

  • Ocean view
  • 2476 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Hotel Xcaret Tierra - Family Premier - All inclusive places you next to Cenote Santa Cruz and within a mile (2 km) of other popular attractions like Xcaret Eco Theme Park. This 181-room, 5-star property has 6 outdoor pools along with a full-service spa and 8 restaurants.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Museum of Popular Mexican Art - 11 min walk - 0.6 miles
  • Cenote Santa Cruz - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 19 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 58 min drive

Restaurants

  • ‪El Xentral - ‬10 min walk
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Hotel Xcaret Tierra - Family Premier - All inclusive

Guests of Hotel Xcaret Tierra - Family Premier - All inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
55-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and bathrobes. Other amenities include free minibar items, furnished balconies, and iPads.
An outdoor tennis court and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Muluk Spa & Wellness has 18 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • ChibalĂ­
  • La Cantina
  • La Trajinera
  • Mercado 360
  • Xingao

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Built in 2017

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Frequently asked questions

Is free cancellation available at Hotel Xcaret Tierra - Family Premier - All inclusive?

Hotel Xcaret Tierra - Family Premier - All inclusive offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of Hotel Xcaret Tierra - Family Premier - All inclusive?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Is there parking available at Hotel Xcaret Tierra - Family Premier - All inclusive?

Yes, there is wheelchair-accessible parking available.

Is a spa located at Hotel Xcaret Tierra - Family Premier - All inclusive?

Muluk Spa & Wellness is the property's spa and services include body wraps and Ayurvedic treatments.

Are there luxury amenities available at Hotel Xcaret Tierra - Family Premier - All inclusive?

Yes, guests can indulge in luxuries such as 6 outdoor pools, 8 restaurants, and a beach bar at this property.

Does Hotel Xcaret Tierra - Family Premier - All inclusive feature a casino on the premises?

No, Hotel Xcaret Tierra - Family Premier - All inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Xcaret Tierra - Family Premier - All inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools.

Is Hotel Xcaret Tierra - Family Premier - All inclusive good for couples?

This beachfront property offers many amenities for couples such as a beach bar and 8 restaurants with some guestrooms featuring a private pool.

Does Hotel Xcaret Tierra - Family Premier - All inclusive have a hot tub?

No, but this property offers jetted bathtubs in all guestrooms.

Does Hotel Xcaret Tierra - Family Premier - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Xcaret Tierra - Family Premier - All inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Hotel Xcaret Tierra - Family Premier - All inclusive allow pets to stay for free?

No, pets aren't allowed at Hotel Xcaret Tierra - Family Premier - All inclusive.

Does Hotel Xcaret Tierra - Family Premier - All inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Hotel Xcaret Tierra - Family Premier - All inclusive?

The closest major airport to Hotel Xcaret Tierra - Family Premier - All inclusive is Cozumel Intl. Airport (CZM), which is 17.4 mi away (251 minutes by car).

Are there rooms with balconies at Hotel Xcaret Tierra - Family Premier - All inclusive?

Yes, every guestroom at Hotel Xcaret Tierra - Family Premier - All inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Hotel Xcaret Tierra - Family Premier - All inclusive host weddings?

Take advantage of the wedding venue at Hotel Xcaret Tierra - Family Premier - All inclusive if you plan to say "I do" during your trip.

Hotel Xcaret Tierra - Family Premier - All inclusive Reviews

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