See all properties

Aruma Suites

3.5 star property
Hotel with free breakfast, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for Aruma Suites

Restaurant
Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi
Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi
Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 65 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Playa del Carmen
  • Pool
  • Hot tub
  • All inclusive
  • Spa
9.4 out of 10, Exceptional, 403 reviews
$775 nightly
The price is $941
Feb 17 - Feb 18
Total with taxes and fees
Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Aruma Suites is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 23-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a terrace.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Mamitas Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Bovino's - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Ipanemas Steak House - ‬1 min walk

About this property

Aruma Suites

Hotel with free breakfast, steps from Quinta Avenida
At Aruma Suites, guests have access to free WiFi in public areas and a terrace. Staff members are on hand to provide tour or ticket assistance and luggage storage.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Desks, free toiletries, and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Family Twin Room, Patio | Desk, laptop workspace, free WiFi
Saela hotel boutique
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
2.0 out of 10, 1 review
$45 nightly
The price is $58
Jan 19 - Jan 20
Total with taxes and fees
Saela hotel boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 200

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]
The host will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 200

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Aruma Suites?

Aruma Suites provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see around Aruma Suites?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. You'll also find Mamitas Beach and Playacar Beach less than a mile away.

Is parking available on site at Aruma Suites?

No, there isn't parking available at the hotel.

Does Aruma Suites have a casino?

No, Aruma Suites doesn't have a casino.

Will I find an indoor pool at Aruma Suites?

No, there is no indoor pool at this hotel.

Is Aruma Suites good for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include minibars and pool views.

Are there hot tubs at Aruma Suites?

No, this hotel doesn't have a spa tub.

Does Aruma Suites feature a restaurant that includes a breakfast menu?

Aruma Suites offers free continental breakfast each morning though there is no restaurant.

Will Aruma Suites allow pets to stay free of charge?

No, pets aren't allowed at Aruma Suites though service animals are welcome.

Are there connecting rooms at Aruma Suites?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Aruma Suites?

The closest major airport to Aruma Suites is Cozumel Intl. Airport (CZM), which is 22.2 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Aruma Suites?

Yes, some guestrooms at Aruma Suites offer a balcony and may feature pool views.

Aruma Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 197 reviews
Rating 8 - Good. 44 out of 197 reviews
Rating 6 - Okay. 29 out of 197 reviews
Rating 4 - Poor. 20 out of 197 reviews
Rating 2 - Terrible. 22 out of 197 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Pics are BS
Stayed 3 nights in Mar 2025

8/10 Good

Dharma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night
Stayed 4 nights in Apr 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

4/10 Poor

Kenecia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Inja

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.
Stayed 1 night in Mar 2025

6/10 Okay

James Al

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
Stayed 1 night in Feb 2025

10/10 Excellent

Danijel, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
Stayed 3 nights in Dec 2024

2/10 Terrible

XXX

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Briana Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

2/10 Terrible

Johanna, Faribault

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the most horrible place I have been.
Stayed 3 nights in Mar 2024

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Stayed 7 nights in Feb 2024

6/10 Okay

Eugene

Liked: Cleanliness
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Stayed 1 night in Jan 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Stayed 2 nights in Nov 2023

2/10 Terrible

Owen, Montreal

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Stayed 2 nights in Feb 2023

6/10 Okay

Kathryn

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Stayed 1 night in Nov 2022

6/10 Okay

Benett

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star
Stayed 2 nights in Apr 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

4/10 Poor

Caitlin

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.
Stayed 1 night in Jan 2022

Hotels