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Anah Suites

4.0 star property

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Photo gallery for Anah Suites

Outdoor pool
Terrace/patio
Front of property
Courtyard
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida 20 entre las calles 14 y 16, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Comfort Apartment

50-inch plasma TV with cable channels, TV

Comfort Apartment

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Apartment, 2 Bedrooms, 2 Bathrooms

Private kitchen

Signature Apartment, 2 Bedrooms, 2 Bathrooms

  • City view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Living room | 50-inch plasma TV with cable channels, TV

Condo, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1367 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Apartment, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Anah Suites is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 70-room, 4-star hotel welcomes guests with a poolside bar, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Quinta Avenida - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪El Fogón - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Don Sirloin - ‬3 min walk
  • ‪Suerte De Churro - ‬3 min walk
  • ‪Vips Constituyentes - ‬4 min walk

About this property

Anah Suites

At Anah Suites, guests enjoy an outdoor pool, a gym, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 200 per vehicle one-way. A multilingual staff is on hand to assist with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and an arcade/game room.
50-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters. Ceiling fans and safes are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Living room
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property welcomes pets for USD 25 per pet, per week
  • Dogs only

Children and extra beds

  • Up to 2 kids 8 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 300.00 per accommodation, per stay
  • A damage deposit of USD 300 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per week

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

A-nah
A-nah Suites
A-nah Suites Aparthotel
A-nah Suites Aparthotel Playa del Carmen
A-nah Suites Playa del Carmen
A-nah Suites Playa Carmen Aparthotel
A-nah Suites Playa Carmen
Anah Suites Playa Carmen Aparthotel Playa del Carmen
Anah Suites Playa Carmen Playa del Carmen
Anah Suites Playa Carmen Aparthotel
Anah Suites Aparthotel
Anah Suites Playa Carmen
Anah Suites
Anah Suites Hotel

Frequently asked questions

What is there to do close to Anah Suites?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Anah Suites?

Yes, self parking is offered for free at the hotel.

Does Anah Suites include a casino on the premises?

No, Anah Suites doesn't have a casino.

Will I find an indoor pool at Anah Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Anah Suites good for couples?

There are many amenities for couples at this hotel, including an outdoor pool plus some guestrooms feature a private plunge pool and a private indoor hot tub.

Are there hot tubs at Anah Suites?

No, this hotel doesn't have a spa tub.

Does Anah Suites feature a restaurant that includes a breakfast menu?

No, Anah Suites doesn't have a restaurant that serves breakfast.

Will Anah Suites allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Anah Suites for a fee of USD 25 per pet, per week.

Are there connecting rooms at Anah Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Anah Suites?

The closest major airport to Anah Suites is Cozumel Intl. Airport (CZM), which is 22.1 mi away (256 minutes by car).

Are there rooms with balconies at Anah Suites?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio where guests can enjoy city and garden views.

Anah Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 173 out of 336 reviews
Rating 8 - Good. 80 out of 336 reviews
Rating 6 - Okay. 41 out of 336 reviews
Rating 4 - Poor. 21 out of 336 reviews
Rating 2 - Terrible. 21 out of 336 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Piera, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet property
Stayed 8 nights in Dec 2025

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greattttttt
Stayed 2 nights in Aug 2025

10/10 Excellent

Ospa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le concierge Eric a été d'une grande aide, nous avons qu'il soit disponible.
Stayed 4 nights in Apr 2025

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

romain

Business traveler
Disliked: Cleanliness, staff & service, amenities
The room wasn't at all like the pictures and had the minimal equipment. A bed, AC,Light, not even a small fridge.Really different from the descriptions
Stayed 1 night in Mar 2025

6/10 Okay

Braden Scott

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Bruce

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Just bad
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor management

The description states deluxe room. Its a bed with a bathroom, more like a standard room, but there is no safe in the room The problem with the company that manages them is that there is no communication, even the reception staff stated this, they werre suppose to send me the code to the door on the day of arrival myself and the reception staff were trying to contact the management agency to try to getthe code to the door this was after travelling for 18hrs, so was not best pleased with the management agency
Stayed 1 night in Feb 2025

4/10 Poor

Jade

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Condo 201 Not easy to reach the management for the internet that not work no internet 7 of 9 days rentals and compensation for that ....300 $ for personnal internet use ...and no ways to find an agrement .. charge for dirty towels , lack of équipements for kitchen , no broom ...3 plate for a 4 persons rental etc ...

6/10 Okay

Perlita

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
The property was ok however, the apartment was not entirely clean. I was asked for a deposit as I was given the keys. I was questioned about some stains that were found on the bed spread. The pots in the kitchen were dirty and scratched. What I did like was that the location was perfect and walkable.
Stayed 8 nights in Dec 2024

2/10 Terrible

Nabil

Traveled with family and small children, Business traveler, Traveled with family
Avoid at All Costs—Health Hazard and Scam Central This is the worst place I’ve stayed in 30 years of traveling to 50 countries. The location is misleading—the actual building isn’t where it’s listed on Google Maps. We were stuck in 201N, directly above a noisy street where trucks and buses kept us awake all night. The mattress was as comfortable as a slab of concrete. The bathroom is a mold-infested disaster, with black mold everywhere. I left with an ear infection from sleeping on their filthy bed, and I’m still dealing with hearing loss and ringing in my ears. The kitchen is unusable—no appliances, no utensils, and filth everywhere. Clean towels or sheets? Only if you pay $60, and the “complimentary cleaning” doesn’t actually clean anything. Worse, they rummaged through my partner’s purse and left fresh bloodstains on the floor. The plumbing is horrendous—showers barely trickle water, and the toilets don’t flush. When you complain, they hand you a plunger and walk away. To top it off, the concierge confirmed they had my laptop charger but refused to answer calls or messages when my driver arrived to pick it up. Clearly, they stole it. Avoid this nightmare. It’s unsafe, unsanitary, and staffed by thieves. Stay anywhere else.
Stayed 5 nights in Dec 2024

4/10 Poor

Afif

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location however the toliets were broken they did fix it, shower head had limited water. The clean up team should properly sanitize the place and disinfect it. They wanted $25 usd to change towels, $60 to change the bed sheets. Very stingy with toliet paper, no dishwashing soap, no paper towel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The description was a lie

The apartment was advertised as "individually furnished" and had no furniture at all other than the bed. It was also represented to have a safe, and it did not.
Stayed 5 nights in Nov 2024

4/10 Poor

Oren

Traveled with group
Disliked: Staff & service, room comfort

Not actually a hotel a services flat.

The place is modern, the rooftop pool is very nice can’t complain, bed is comfortable. Two of the towels had stains, floor was unclean, air conditioning was not cold at all. Oh and there is a school right in front of it with loud bells and kids all day long. Staff at reception were nice, staff responsible for the room less nice and a bit rude and unfriendly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was never able to get in even though I paid

I got screwed. Paid the hotel via Hotel.com. Once I got to the hotel they would not let me stay unless I had a "code". They gave me a phone number to call to get this code, but no one answered. I tried for hours across 2 days. So I have no idea about the place, but for me, it sucked. Now I'm trying to get a credit back on my credit card.
Stayed 4 nights in Oct 2024

6/10 Okay

Jacinthe

Traveled with family and small children
Liked: Cleanliness, staff & service
Although the condo unit (204 and 204B) looks nice and is a very good size, it’s located facing the street (Avenida 20) and therefore is a very noisy unit. That avenue is quite busy and loud vehicles pass on it constantly (especially since the building is located next to the ADO bus station). I do not recommend that unit if you want a relaxing night and if you are not a deep sleeper. The door lock inside the condo does not lock the door so use the key to lock the deadlock from the inside if you want to lock the door at night. Other units in the building are rented to longer term tenants and there is always a person at the front desk to manage the ins and outs of the building. No unregistered visitors permitted after 10pm which is great. Coffee pot was broken. Floors were very dirty (porous tile is hard to clean) so keep your shoes or flip flops on. No AC in the bathroom of unit 204B because the shower has a shuttered window with no glass. We had to buy or own garbage bags, dish soap and toilet paper as it is more of an airbnb unit. Missing a few kitchen items that would be very useful such as a can opener and toaster.
Stayed 12 nights in Jul 2024

8/10 Good

Sandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is quite centric and the entire building is so quiet in the evening. Was there for 1 week and the elevator was out of service, unsure why it never got fixed.
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing about this property was the fact that the elevators were not working. Other than that it was perfect.
Stayed 2 nights in Jul 2024

6/10 Okay

Manuel

Traveled with family
Disliked: Property conditions & facilities

Ok quick stay

The address was wrong on the itinerary and on google maps. When I called them, a generic voice mailbox answered. The place is ok but dated. TVs are dated and not working so well.
Stayed 1 night in Jul 2024

2/10 Terrible

Ivana

Traveled with family
Disliked: Cleanliness, staff & service

Péssimo atendimento

Fiz uma reserva com dois quartos e dois banheiros e me deram um apartamento com apenas um quarto. Duas pessoas tiveram que dividir um sofá pequeno, sem roupa de cama.
Stayed 4 nights in Jun 2024

6/10 Okay

SILVIO A

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Cold shower and good bed only.

In practice, the unit is not a hotel room but an apartment managed by a residential unit management company. There is no concierge and administration on site for direct communication. The building does not offer any type of food and the (simple) apartment does not even have a minibar in which the guest can keep cold water or even perishable food. The best and most expensive units do offer a complete structure. The hot water in the bathroom was inoperative and, despite being informed to the administrator, the problem was not resolved and they only offered me another room on the last day of my stay.
Stayed 3 nights in May 2024

10/10 Excellent

Silvio Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern building

Clean modern suite, with excellent linens and bed. Only complaint was no drinking water on arrival in the evening. Needed a fridge too, Playa is very warm.
Stayed 4 nights in May 2024

4/10 Poor

Ariba

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Although we booked Anah Suites which is listed as a hotel, we were placed at Anah downtown which is a vacation ROOM rental and NOT a hotel. Very strange and was very inconvenient trying to find the place. Would not recommend.
Stayed 1 night in May 2024

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