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  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
  • Spa

Recent guest reviews

Medium sized resort, a lot of different restaurants for good food options!

Everything excellent our room is very clean coffee shop wonderful restaurant and Buffet amazing

Food was really good at this resort compared to other places we've stayed. Not all restaurants were open nightly but we enjoyed the available options. The entertainment during the day was decent- they are either partnered or sponsored by Coco Bongo night club and it's advertised throughout the day at the pool. Nightly entertainment was fun. The casino service was great! We had a swimout pool in our room and it was great. Beach wasn't my favorite but it was clean and the service beachside was pretty good. Biggest complaint was the staff at checkin- specifically Edgar. He was rude and dismissive. He did not explain much. The $100 charge for missing towel keys is unusual and no one told us. I knew about it prior because I read the reviews. We brought out own towel. Overall I really liked the resort.

Staff make you feel like family The beach area need to be clean to enjoy it

Great all inclusive resort with many amenities for couples or families. We didn’t need to leave this resort because it has it all. Shops, restaurants, activities, shows, Casino and much more! What more can you ask for! Would definitely stay again.

Amazing resort!! Ali is the man, and his customers service was amazing!!!

We stayed here for the second time and it got even better. The only few things I’d recommend is to get online system for beach towel check-in/out. Sometimes people don’t remember at which station they checked out the towels. More TV channels will be great as well.

Nothing was good, food was horrible and the service is as good as 2 star hotel. Rude people and horrible smell everywhere you go. Not professional at all. Never will go there again.

They should list what restaurants are open and closed.

Nice hotel plenty’s of amenities good food good activities

Need to warn guest about the 10% atm fee! The casino also charges a 7% fee on all your winnings!

The hotel has great amenities and a very good entertainment team. Piano bar is the best place to get non-diluted drinks. The proximity to the beach and a pool on the beach make the hotel to stand out. The food is delicious.

Overall our stay was fantastic! This is a great place for kids. My main gripes are about the timeshare people hassling you and calling your room early morning claiming to have your hotel coupons. This is a sole reason that I would not stay here again. There isn't really a difference between the privilege upgrade other than their golf cart won't pick you up. We mainly walked which wasn't a problem, but they should offer those who can't walk a paddle to hold up so that the cart will stop for the handicap persons. We saw almost everyone who wasn't sitting at a stop get driven by despite their yells to stop. The adult section is in the middle of the resort with equal walking. The pool bar is very loud but it's not horrible. The restaurant staff are amazing, especially at the buffet Edoardo and Oliver always offered a cheerful smile and prompt service. Housekeeping were pleasant but inconsistent with the number of wash cloths and towels that were left. The mini fridge was filled daily but the soft drinks didn't really taste great so we only asked for beer and water. Be prepared for your room not to be ready upon arrival, no matter what time it is before 5. We were convinced that they tell you that the room isn't ready because they want you to hang around the lobby for the timeshare people to sale you. We finally had to be rude because the guy was so aggressive. We told him we needed to eat and relax and we would like to be left alone.

Room El Beso adults only section junior suite: very clean room, great shower with a rain cloud shower head, shower can flood sometimes leaving water all over bathroom, the in room bathtub spa takes forever to fill Restaurants: Disorganized management, people in resort cutting in line and staff does little to prevent this, Steak House restaurant is usually about an hour wait to get in, the only restaurant you can make a reservation is Sakura which is a pain to make a reservation. Overall the food is pretty good. My favorite restaurant was Blue Moon for breakfast and dinner, this restaurant is adults only. Entertainment El Beso section: The music was terrible, there was a guy playing the flute to dance music! There was no variety to the music to reach different crowds and sometimes they would shut it off in the middle of the song. If you stay in this resort for more than 4 days, the pool entertainment seems repetitive. The female pool entertainer sounds like Dora the Explorer and can be annoying at times. Beach area: I went mid February, beach full of seaweed, murky and rocky. Most people stayed in the pool areas. Not enough chairs on the beach, people put their towels down and walk away for hours. Overall a decent resort to go to. Good variety of restaurants, nice pool areas. Beware of lobby area, these people will not leave you alone trying to sell everything from timeshares to excursions.

We were lead to believe we would we have an adults only experience. The title Orbitz listed was Ocean Riviera Paradise El Beso - All Inclusive - Adults Only. There were children everywhere therefore it was more of a family resort. Orbitz should make a better effort to list this as a family resort and not adults only!

Resort is only an year old , and I understand that needs time to work out all details , however this resort should provide 5* service if it’ called itself 5* resort.grounds are clean and well maintained, landscape done nicely. Didn’t find staff accommodating and friendly. Adult only section is located directly across of family section and all day you can hear happily screaming children. Food was in cafeteria was mediocre, steak house awful ( food and service) . Blue moon was only nice restaurant, unfortunately didn’t have a chance to try Japanese restaurant bc it’s impossible to make reservations unless you have privilege package . beach area looks like don’t have enough space for all. If you didn’t get there by 730 am you probably will not have a spot. Not suitable for swimming- lots of seaweed and rocks in a water . I walked down the beach to other hotels to swim. will not recommend mend it.

Carr Fed Chetumal Cancun km 296 Predio Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Grand Coral Golf Riviera Maya is within 2 miles (3 km) of Ocean Riviera Paradise El Beso - All Inclusive - Adults Only while other popular attractions such as El Camaleon Mayakoba Golf Course are within 3 miles (5 km). This 192-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a casino.


Dining

This property is home to 10 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 192 air-conditioned rooms feature free minibar items, furnished balconies, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and laptop-compatible safes are also available.


Property features

Ocean Riviera Paradise El Beso - All Inclusive - Adults Only features a full-service spa, 4 outdoor pools, and a casino. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a free water park, a nightclub, and a 24-hour fitness center.

Room options

Junior Suite Swim Up

King 1 | Sleeps 3

Junior Suite El Beso

King 1 | Sleeps 3

Junior Suite Roof Top

King 1 | Sleeps 3

Guest reviews for Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

Everyone (36) Couples (4) Family (9)
5
Families Partner Couples

Medium sized resort, a lot of different restaurants for good food options!

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

Dear guest, Thank you for taking the time to share your experience and rate our resort. We hope you had a wonderful stay an to have the opportunity to host you again soon. Best regards,

5
Partner Couples

Everything excellent our room is very clean coffee shop wonderful restaurant and Buffet amazing

By on Sep 14, 2019

Review comment responded on Sep 16, 2019

Dear guest, Thank you very much for your review. We hope to welcome you again soon. Best regards

4
Families Families

Food was really good at this resort compared to other places we've stayed. Not all restaurants were open nightly but we enjoyed the available options. The entertainment during the day was decent- they are either partnered or sponsored by Coco Bongo night club and it's advertised throughout the day at the pool. Nightly entertainment was fun. The casino service was great! We had a swimout pool in our room and it was great. Beach wasn't my favorite but it was clean and the service beachside was pretty good. Biggest complaint was the staff at checkin- specifically Edgar. He was rude and dismissive. He did not explain much. The $100 charge for missing towel keys is unusual and no one told us. I knew about it prior because I read the reviews. We brought out own towel. Overall I really liked the resort.

By on Sep 3, 2019

Review comment responded on Sep 16, 2019

Dear guest, Thank you very much for taking the time to rate our resort, your comment will help us improve our service for your next visit. We look forward to host you again. ` Kind regards

5
Partner Couples Friends

Staff make you feel like family The beach area need to be clean to enjoy it

By on Jul 20, 2019

Review comment responded on Aug 10, 2019

Dear guest, Thank you for taking the time to share your experience. We look forward for your next visit. Kind regards,

3
Everyone

By on Jul 19, 2019

Review comment responded on Aug 10, 2019

Dear guest, Thank you for taking the time to review our resort. We look forward for your next visit. Kind regards,

5
Families Friends

Great all inclusive resort with many amenities for couples or families. We didn’t need to leave this resort because it has it all. Shops, restaurants, activities, shows, Casino and much more! What more can you ask for! Would definitely stay again.

By on Jun 17, 2019

Review comment responded on Jun 20, 2019

Dear guest, Thank you very much for taking the time to share your excellent comments about your recent visit to ORP. We look forward to host you again in the near future. Best regards,

4
Everyone

By on May 21, 2019

Review comment responded on Jun 9, 2019

Dear Guest, Thank you for your recent visit to ORP. We look forward to host you again soon. Best regards,

5
Families

Amazing resort!! Ali is the man, and his customers service was amazing!!!

By on Apr 30, 2019

Review comment responded on Jun 9, 2019

Dear MarkiusB, Thank you for taking the time to share your excellent comments about your recent visit to ORP. We look forward to host you again soon. Kind regards,

4
Everyone

By on Apr 25, 2019

Review comment responded on Jun 9, 2019

Dear Guest, Thank you for your recent visit to ORP. We look forward to host you again soon. Best regards,

5
Families

We stayed here for the second time and it got even better. The only few things I’d recommend is to get online system for beach towel check-in/out. Sometimes people don’t remember at which station they checked out the towels. More TV channels will be great as well.

By on Apr 22, 2019

Review comment responded on Jun 9, 2019

Dear guest, Thank you for taking the time to share your excellent comments about your recent visit to ORP. We look forward to host you again soon. Kind regards,

Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

Carr Fed Chetumal Cancun km 296 Predio, Playa del Carmen, QROO 77710
url importing https://www.orbitz.com/Playa-del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso---All-Inclusive---Adults-Only.h15099921-p2.Hotel-Reviews