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El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

5.0 star property
Adults-only beachfront property with outdoor pool
VIP Access

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Photo gallery for El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Junior Suite El Beso Rooftop Partial Ocean View | Free minibar, in-room safe, desk, free WiFi
Outdoor wedding area
View from property
Junior Suite El Beso Ocean View | Beach/ocean view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite El Beso

Junior Suite El Beso | Free minibar, in-room safe, desk, free WiFi

Junior Suite El Beso

9.0 out of 10
Wonderful
(47 reviews)
  • 560 sq ft
  • Sleeps 3

View all photos for Junior Suite El Beso Swim Up

Junior Suite El Beso Swim Up | Terrace/patio

Junior Suite El Beso Swim Up

9.0 out of 10
Wonderful
(14 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Roof Top

Junior Suite El Beso Roof Top | Terrace/patio

Junior Suite El Beso Roof Top

7.6 out of 10
Good
(5 reviews)
  • 1087 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Ocean View

Junior Suite El Beso Ocean View | Beach/ocean view

Junior Suite El Beso Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Pool View

Junior Suite El Beso Pool View | Free minibar, in-room safe, desk, free WiFi

Junior Suite El Beso Pool View

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Jacuzzi in Balcony

Junior Suite El Beso Jacuzzi in Balcony | View from room

Junior Suite El Beso Jacuzzi in Balcony

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View | Free minibar, in-room safe, desk, free WiFi

Junior Suite El Beso Rooftop Partial Ocean View

  • 1453 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Playa del Carmen

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive places you within a 15-minute drive of popular attractions such as Quinta Avenida and Playa del Carmen Maritime Terminal. This 192-room, 5-star property has rooftop private hot tubs along with 11 restaurants and a full-service spa.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Quinta Avenida - 11 min drive - 5.0 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.3 miles
  • Xcaret Eco Theme Park - 25 min drive - 11.1 miles
  • Maroma Beach - 27 min drive - 9.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Steakhouse - ‬16 min walk

About this property

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Adults-only beachfront property with outdoor pool
El Beso Adults Only at Ocean Riviera Paradise - All Inclusive features a full-service spa, a nightclub, and an outdoor pool. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this adults-only property include a 24-hour gym, outdoor tennis courts, and free WiFi in public areas.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include rooftop private hot tubs, free minibar items, and furnished balconies.
Recreational amenities at the property include outdoor tennis courts, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 10 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Margarita
  • Pez Vela
  • Sakura
  • Steak House

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in a private, adults-only section within the family-friendly Ocean Riviera Paradise Resort. Guests have exclusive access to an adult-only swimming pool, restaurant, and snack bar. Guests may also access facilities within Ocean Riviera Paradise Resort.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Riviera Paradise El Beso Adults Resort Xcaret
Ocean Riviera Paradise El Beso Adults Resort
Ocean Riviera Paradise El Beso All Inclusive Adults Only
Ocean Riviera Paradise El Beso All Inclusive Adults
Ocean Riviera Paradise El Beso Adults Only
Ocean Riviera Paradise Beso

Frequently asked questions

Will I find all-inclusive options at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

As of Jan 5, 2026, prices found for a 1-night stay for 2 adults at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive on Feb 1, 2026 start from $419.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

This property is located in Playa del Carmen, a short 9-minute walk from Playa Xcalacoco and also 12 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Will I be able to park at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is a spa located at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, and couples treatments.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have a casino?

No, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive doesn't have a casino.

Is there an indoor pool at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 11 restaurants.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have a hot tub?

Yes, this all-inclusive property features private rooftop spa tubs in all guestrooms.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have a restaurant with a breakfast menu?

Yes, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive has 11 restaurants, and serves free buffet breakfast each morning.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

The closest major airport to El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.8 mi away.

Can I book a room with a balcony at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yes, every guestroom at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive.

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were extremely clean,staff was outstanding and the food was delicious. Would recommend this hotel to friends and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Chasilyn L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time! My fiancé proposed to me here. The resort made sure everything was in place for my proposal. This resort will always hold a special place in our hearts. 10/10 recommend!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua wayne

Stayed 9 nights in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Sep 2025

10/10 Excellent

Araceli

Stayed 1 night in Sep 2025

8/10 Good

Kya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family went for our annual trip and we were very appreciative of the room upgrade to include a swim out pool. We also had a concierge, Lisandro, that was absolutely phenomenal. He assured every day that me and my family had all our needs met and if we ever needed something he was very accessible via WhatsApp with a quick response. Other staff members that stood out for their lovely service were David and Zuleyma at Route 66. Overall we had a better experience because of their kindness.
Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Stayed 4 nights in Jun 2025

10/10 Excellent

Marquinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars food was incredible room was nice service was good. I liked the property so much I booked the same property in the DR for my next trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from Chicago to visit this resort as a 1st time out of country experience and Lisandro was phenomenal, very welcoming, and extremely helpful. Everyday I was there he delivered top tier customer service, Lisandro is the main reason I have already referred so many people to take a trip to this resort, he is just overall amazing person.Also David from Route 66 was an outstanding waiter, he was very welcoming as well, he went above and beyond to make my family’s experience the very best and he did just that. Thank you to the staff for great hospitality we will be back
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisandro was very helpful the whole stay , went above and beyond bro make sure the stay was good! The housekeeping for the whole stay would take wash clothes and towels and not replace , would have to call every day to get more towels brought up and would sometime take them a while to bring
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas Lochlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Dorothy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice,clean,food amazing but some of the staffs are rude and if you’re black they will make you feel a nobody that’s the only reason i will not go back there
Stayed 4 nights in Aug 2025

10/10 Excellent

Raida Cisela, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved the property and amenities; the staff is very professional, and the service is great in all areas. However, the specialty restaurants La Locanda & Steakhouse have very poor air conditioning inside, which makes the dinner experience super uncomfortably hot. Someone in our party even felt so bad that she could not finish the meal and had to step outside of the restaurant, it is a shame since we booked this hotel for a party of 6, and ended up having such a bad experience.
Stayed 7 nights in Aug 2025

10/10 Excellent

Babandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Aug 2025

10/10 Excellent

Souro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an amazing experience. The food was great and the facilities were very convenient. We also booked some tours and it was just great. Will definitely come back again.
Stayed 3 nights in Aug 2025

6/10 Okay

Lexi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked the swim up pool room and loved it. Went for birthday and we told them and they sent complementary wine and chocolates and then again once we told them we got engaged! Reservation restaurants were okay but the portions are small and the buffet was not good. Same options for lunch and dinner and same every night. Only had like 2 main buffet lines that changed foods everything else was the same. When sitting at buffet we had to ask every time for water after waiting 5-10 mins. The adult side is very small. The swim up pool room is apart of adult only but they only have 1 small pool that is adults only. Literally every single thing else has kids and we were thinking it would be separate with kids and family one side and adults have their own side but no just one pool. Every restaurant but one breakfast one is family friendly so if you’re wanting separate adult and family resorts this is not that. A lot of the workers also don’t really pay too much attention and overlook English speaking families. And a lot of workers are racist. I’m white and my boyfriend is black and we got overlooked so many times even when we got to wherever before anybody else. Many times we’d be at the bar before other people and they wouldn’t come over and they weren’t busy but when other people white or Spanish speaking, would show up they would go straight to them and we’d have to ask every time to be helped and then they always had some attitude.
Stayed 4 nights in Aug 2025

10/10 Excellent

Haviva

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place!!! i loved it so much! will be definitely going back there!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and well kept. Unfortunately there is not much of a beach to speak of. Severely eroded when we visited in August of 2025. The Sargassum was definitely in full force as well, but that is out of their control. They worked diligently to remove it every day. Our swim up room was excellent, air conditioning worked well. We really enjoyed the food here, especially at the Buffet. The specialty restaurants were all a bit warm which made the experience less than enjoyable, but the food was good. The staff was extremely friendly and our Concierge Lisandro was great! He checked in with us numerous times and assisted with dinner reservations. Also a special shout out to Miguel at the el Beso swim up bar. He was excellent, remembered our drink orders when we came up each time and made a delicious margarita!
Stayed 5 nights in Aug 2025

6/10 Okay

Kylie

Traveled with partner
Liked: Cleanliness
Room: Our fridge didn't work and it took three days to replace the fridge. One of the sink drains didn't drain properly, fixed on day two and our toilet didn't flush properly. Our door didn't close, unless we slammed it, because the door jam piece was bent. We didn't realize El Beso was an ADULTS ONLY SECTION on the resort. We were also asked to take a one hour "tour", which was a huge sales gimmick and took 3 hrs. Even after this, people stopped us at breakfast, in the lounge, at the pool and in other areas to ask us to take this "tour". The constant hounding to purchase something got annoying and was not appreciated. The food wasn't great. Everything in a sauce is cooked in the same red tomato sauce. Salt and pepper is not easy to find. The steak house was ok, because we ordered our steak medium rare. Crepes are good. All the seafood and meat, in every restaurant, was overcooked, it was chewy and not easy to eat. The pool in El Beso was great, until it got busy. Once it got busy there were no lawn chairs to use. We tried to sit in the "premium" section, but got kicked out, because we weren't members. When we mentioned that there were no chairs available the guy told us "too bad" and made us move, however, another couple (not premium members) were able to stay. Staff throughout the resort was rude, except our maid. The beach is covered in seaweed (not their fault). Pros: quiet in El Beso. Good drinks. Easy to get around. Rooms were clean and quiet.
Stayed 7 nights in Jul 2025

10/10 Excellent

Danish

Stayed 4 nights in Jul 2025

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property is beautiful, well maintained. The rooms are nice. The bed was not very comfortable. There was a roach in my room... Not happy about that but I did expect bugs. I was disappointed in the service. There was an incident at one of the Eden pool where 3 of the guest, 2 guys and 1 lady consumed too much alcohol and clearly needed help. They were dehydrated it was too hot. The lady threw up on the ledge before she got out of the pool. the staff stood by and watched them and when we inquired about medical attention for them we were told there would be an extra charge for that. A few of us went into action to help them. The in person restaurant reservation system for the Japanese restaurant is insane. The reservation stand is open from 8:30 a.m. to 5:00 p.m. we waited in line for 30 minutes! The best food on the resort is pez vela and blue moon (adult only guest) the buffet was good as well. I’m not a fan of buffets however they have omelet and pancake stations as well as foods from all around the world. I was underwhelmed with the food at the steakhouse and Mexican restaurants. We spent a lot of time at the piano bar in the main lobby. The service was amazing! Fun atmosphere. We did karaoke and played bingo. I had an amazing experience at the spa as well. In most instances the service was good not great. The night before I left I arranged for bellman service at 9:30am. At 9:40am me, my luggage and bags trekked our way to the lobby.smh
Stayed 5 nights in Jul 2025

2/10 Terrible

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was disappointed and would not recommend this resort. Drinks included in the regular package are terrible and the premium drinks (which you pay extra for) were just ok. Some of the resort staff were not friendly at all.
Stayed 5 nights in Jun 2025

10/10 Excellent

Megan

Stayed 5 nights in Jul 2025

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