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Holiday Inn Denver East - Stapleton

3.5 out of 5.0

Holiday Inn Denver East - Stapleton

3.5 out of 5.0

Recent guest reviews

They let me extend my stay from check out time of 11 until 3 o’clock at no cost

Great view from the balcony, only 15 minutes from Downtown, and the staff was super helpful. Great bang for your buck!

Didn't clean room after I went down in morning to tell receptionist I'd be gone from 7a till 12p. She actually typed in my request. I saw cleaning lady & told her I was leaving the room can be cleaned. Upon my return to the room nothing had been done. Told front desk I needed towels. Got the towels brought but they never cleaned room.

I was on the backside. Some of the mechanical equipment was very loud.

Huge hotel with bar and restaurant. Greeted with a smile at the door. Nice balcony.

overall you get what yo expect--should have been told how noisy the traffic side of the hotel was---great shuttle service and staff was friendly

The hotel was nice,clean and quiet but the rooms were kinda small and no fan in bathrooms

I've stayed at the hotels on Quebec in Denver for 7 years in a row over Labor day weekend. This was my third stay at this location. Sadly, upon arrival we find that the hotel is under full renovations. There was zero advance warning of this information upon creating the reservation, or any point in the 9 months between reserving and checking in. We noticed only the first 3 to 4 floors were covered in plastic to keep the construction dust out of the common lobby area and decided to roll with the punches and ask for a higher up room to avoid any inconvenience. We got a room from the pleasant front desk clerk on the 7th floor and everything seemed fine despite the eyesores which we could work with. Surely they couldn't be doing too much on a Sat/Sun/Mon of a holiday weekend? What we ended up working with was drilling, hammering, and who knows what else IN THE ROOM NEXT TO US in the morning of all three days of the holiday weekend. I'm a light sleeper as it is, so this was obviously a terrible experience. The cherry on top was when we went to enjoy the mountain view on the last day, they were power washing (or something) on the terrace right above us and tons of water was gushing down upon our patio, leaving us to see the mountains one last time from inside the room, through streams of water pouring down on our patio. The moral of the story is that if you are renovating your hotel, you had better warn people making reservations beforehand, very unprofessional.

Frank the bartender is fantastic. Gave advice on where to go.

The hotel was nice but due to the construction going on it was very noisy.

We really enjoyed our stay here. The hotel was being renovated while we were staying here, but it did not interfere with us at all. The staff was exceptional. Zach at check-in was fantastic, providing us with two entrees on the hotel due to my wife and I being on our Anniversary vacation. I highly recommend this hotel, especially if you are on a budget, want a great stay, and need a balcony to smoke from. :D

Stains on the walls, bathtub clogged, and bad room maintenance. Very dissatisfied.

The staff was very friendly at checkin and hotel was not full but for some reason we were put in a room on2nd floor near airconditioning equipment outside that was very noisy. It was too late for us to change rooms so we just went with it but for the hotel being so empty at the time I am not sure why were were put in that room

This hotel was great! What stood out to me most was the staff; they were always friendly and accommadating and went out of their way to help when needed. They always greeted us and asked how our stay was going. The room was clean and cozy, the only complaint I have about it was the very loud air conditioner that didn't stop making noise even when not in use. I would definitely recommend this hotel, however, and might go stay again myself.

We were very disappointed in this hotel stay. First arrived to learn they had put us in a handicapped room even though the hotel was mostly vacant and it was obvious there were plenty of other rooms available. The room was dungy and smelled musty and like a distant of smoke. The toilet is designed for handicapped and was so high off ground my niece who has short legs was uncomfortable using it. The carpet was dirty in hallways and in the room. ...and get this, first use of toilet it backed up and overflowed. Janitor had to come and plunge so water was all over the bathroom so we asked maid to clean it again and she hesitated. Left and took shuttle to rail station. Called hotel from rail on the way back to request the shuttle and the desk attendant stated we had to wait until we were actually at the station to request the shuttle. Did so and the attendant said driver on the way and will be there in "a few". 20 minutes later we called again. Driver said she's within 5 mintues. 35 minutes later driver finally showed up and stated she did not get the first call from the hotel. Got back to hotel and requested a new room and an upgrade. 2nd room a little better, but not much. Still smelled of smoke. Was going to concert at Pepsi center. Aasked for a map and front desk did not have one. Another customer told me how to get there. After concert - NO parking anywhere around midnight. Next morning went to use business center and the internet access did not work!

The staff was friendly. There is no leaflets or maps to promote tourism in the Hotel. The room was clean. The only problem is that front rooms are really noisy. The staff in the restaurant is not trained to provide a good service. It is excellent that they have a free service to airport.

The drain to our bath did not drain properly. The shower curtain did not work properly. Housekeeping did not stock our room properly. After the first night there we told the front desk about this and still nothing got done.

This was a great experience for me and my family. Close to the airport, well priced, very clean and staff very helpful. My son lives here in Albuquerque and I will stay here every time I visit.

Room was clean and everithing was really good. Breakfast was awesome!

3333 East Quebec Street Denver CO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Northeast Park Hill, Holiday Inn Denver East - Stapleton is within a 15-minute drive of popular attractions such as Denver Zoo and Sports Authority Field at Mile High. This 299-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11:00 AM.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a refrigerator, and a microwave.


Property features

At Holiday Inn Denver East - Stapleton, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Mountain View (Mountain View)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Denver East - Stapleton

Everyone (14) Couples (7) Business (1) Family (6) Other (3) Friends (3)
5
Families

They let me extend my stay from check out time of 11 until 3 o’clock at no cost

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Here at the Holiday Inn Denver East - Stapleton, guest comfort is our number one priority! That's why we go above and beyond to provide you with everything you may need, up to and including late check-out! We're absolutely overjoyed to have made your stay simply ideal, and we hope to see you again soon here at the Holiday Inn Denver East - Stapleton!

5
Friends Families

Great view from the balcony, only 15 minutes from Downtown, and the staff was super helpful. Great bang for your buck!

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

Your praise means the world to us! From our breathtaking views to our prime location, friendly staff and convenient location, everything here is here for you! We hope to see you again soon here at the Holiday Inn Denver East - Stapleton!

3
Everyone

By on May 31, 2019

Review comment responded on Jun 3, 2019

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

4
Everyone

Didn't clean room after I went down in morning to tell receptionist I'd be gone from 7a till 12p. She actually typed in my request. I saw cleaning lady & told her I was leaving the room can be cleaned. Upon my return to the room nothing had been done. Told front desk I needed towels. Got the towels brought but they never cleaned room.

By , from Chicago on Nov 20, 2018

5
Everyone

I was on the backside. Some of the mechanical equipment was very loud.

By , from Jax on Oct 3, 2018

5
Everyone

Huge hotel with bar and restaurant. Greeted with a smile at the door. Nice balcony.

By on Sep 28, 2018

3

short fit what was needed

Everyone

overall you get what yo expect--should have been told how noisy the traffic side of the hotel was---great shuttle service and staff was friendly

By on Aug 12, 2018

4
Everyone

The hotel was nice,clean and quiet but the rooms were kinda small and no fan in bathrooms

By , from grand junction, colorado on Apr 14, 2018

2

if you like construction noise, this is your place

Everyone

I've stayed at the hotels on Quebec in Denver for 7 years in a row over Labor day weekend. This was my third stay at this location. Sadly, upon arrival we find that the hotel is under full renovations. There was zero advance warning of this information upon creating the reservation, or any point in the 9 months between reserving and checking in. We noticed only the first 3 to 4 floors were covered in plastic to keep the construction dust out of the common lobby area and decided to roll with the punches and ask for a higher up room to avoid any inconvenience. We got a room from the pleasant front desk clerk on the 7th floor and everything seemed fine despite the eyesores which we could work with. Surely they couldn't be doing too much on a Sat/Sun/Mon of a holiday weekend? What we ended up working with was drilling, hammering, and who knows what else IN THE ROOM NEXT TO US in the morning of all three days of the holiday weekend. I'm a light sleeper as it is, so this was obviously a terrible experience. The cherry on top was when we went to enjoy the mountain view on the last day, they were power washing (or something) on the terrace right above us and tons of water was gushing down upon our patio, leaving us to see the mountains one last time from inside the room, through streams of water pouring down on our patio. The moral of the story is that if you are renovating your hotel, you had better warn people making reservations beforehand, very unprofessional.

By on Sep 22, 2017

5

close to everything.

Everyone

Frank the bartender is fantastic. Gave advice on where to go.

By , from from Tampa on Jun 27, 2017

Holiday Inn Denver East - Stapleton

3333 East Quebec Street, Denver, CO 80207
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.