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Recent guest reviews

Loved how you have to use your room card to get into the hotel and to use the elevator. The room was so clean and service was excellent.

The lady that checked us in is amazing, she is from the Philippines. The only thing is parking is super expensive

I booked a room for my wedding night. I check in. They said they over booked, and need to put me in a 'much smaller room' on my wedding night. Thanks. That's not the room I booked. They offered me the same room at a hotel a few streets down. No thanks, we are already exhausted and just want to rest in our room. They offered us a $100 credit to our room, but we left too early in the morning to use it. So I paid full price for a room that wasn't what I booked. On my wedding night.

I like the location. The bathroom door needs something because it wouldn't close properly and came off its hinges one time.

Rooftop pool

Very large and rather confusing in terms of layout.

Nice facility. Close to restaurants and shopping.

Very nice hotel in a convenient location

Very comfortable, clean and attractive hotel. Excellent customer service from all the staff. Location is near shopping and dinning, but all large chain stores and restaurants. We had to venture a little farther to find local neighborhood favorites.

Friendly staff

Had to go to 3 different floors to find a working ice machine.

The pool looks nothing like the picture. Different everything and it’s small. Also in a separate building so if your in the 1st building it’s far and difficult to get to. The staff tried to say they didn’t have a room for us when made it to check in and said that 4 was when it “started” but it could be anytime after 4 up to 8 as a line of about 20 other people were waiting for rooms. Understaffed greatly.

I grt to the best room the executive. And it was the worst service and clinig. The room is terrible whit the bathroom inside the rooms open Insane The food? Ugly And they charge more things in the bill BELIEVE ME DONT GO! IS TERRIBLE TERRIBLE!!!

Court Place Denver CO

Hotel highlights

  • Walking distance to Colorado Convention Center
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Onsite dining
  • Outdoor pool

Located in Downtown Denver within a short walk of Colorado Convention Center, Sheraton Denver Downtown Hotel is within a mile (2 km) of other popular sights such as Union Station. This 4.5-star hotel has 1238 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour gym.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find WiFi and 32-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.


Property features

At Sheraton Denver Downtown Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 54 per day. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a gift shop.

Room options

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Guest reviews for Sheraton Denver Downtown Hotel

Everyone (4) Couples (6) Family (7)
5
Family

Loved how you have to use your room card to get into the hotel and to use the elevator. The room was so clean and service was excellent.

By on Aug 8, 2022

5
Partner Couples

The lady that checked us in is amazing, she is from the Philippines. The only thing is parking is super expensive

By on Aug 7, 2022

Review comment responded on Aug 8, 2022

Dear Roel, thank you for choosing Sheraton Denver Downtown Hotel and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our associates. We strive to do this every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We appreciate all your feedback and hope to have the pleasure of doing so again in the near future. Tony Dunn General Manager

3
Partner Couples

I booked a room for my wedding night. I check in. They said they over booked, and need to put me in a 'much smaller room' on my wedding night. Thanks. That's not the room I booked. They offered me the same room at a hotel a few streets down. No thanks, we are already exhausted and just want to rest in our room. They offered us a $100 credit to our room, but we left too early in the morning to use it. So I paid full price for a room that wasn't what I booked. On my wedding night.

By on Jul 7, 2022

Review comment responded on Jul 13, 2022

Dear Kazli, thank you for reviewing your stay at our hotel. We want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. Tony Dunn General Manager

4
Family

I like the location. The bathroom door needs something because it wouldn't close properly and came off its hinges one time.

By on Jul 6, 2022

Review comment responded on Sep 3, 2022

Dear Mary,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jonathan BissetFront Desk ManagerSheraton Denver Downtown

1
Partner Couples

Rooftop pool

By on Jun 28, 2022

Review comment responded on Jun 28, 2022

Dear Jason, thank you for the review of your experience at our hotel. We are sorry for disappointing you this time. We also apologize for any frustration you experienced at our pool. We are grateful for your patience, and we hope to have another occasion to exceed your expectations and welcome you back on your next visit to our area. Tony Dunn, General Manager

4
Partner Couples

Very large and rather confusing in terms of layout.

By on Jun 15, 2022

4
Everyone

By on Jun 15, 2022

4
Everyone

By on Jan 2, 2022

5
Family

Nice facility. Close to restaurants and shopping.

By on Jan 1, 2022

Review comment responded on Jan 5, 2022

Dear Scott, thank you for taking the time to share that your stay at the Sheraton Denver Downtown Hotel was perfect in every way. We are glad that you enjoyed your time with us and everything we have to offer. We are also pleased to know that you could experience the city's premier attractions with our great location. It was our pleasure having you, and we hope we will be your home whenever you are in the area. Tony Dunn General Manager

5
Family with small children

Very nice hotel in a convenient location

By on Dec 28, 2021

Review comment responded on Dec 28, 2021

Dear Ryan, thank you for taking the time to share that your stay at the Sheraton Denver Downtown Hotel was perfect in every way! We are glad that you enjoyed our modern accommodations and could experience the Mile High City's best with our great location, just steps away from the city's premier attractions. It was our pleasure having you, and we hope we will be your home whenever you are in the area! Tony Dunn General Manager

Sheraton Denver Downtown Hotel

1550 Court Place, Denver, CO 80202
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