Great customer service, clean rooms, good breakfast choices at the restaurant.
Only 2 elevators worked and the pool was under construction
No parking available because of an event in the ballroom. Staff said park in street. Event attendees were able to park at hotel, but not hotel guests.
The hotel was nice, as were the staff. I paid through Orbitz for a king size room but they were sold out. So we ended up in a queen bed room. The staff were accommodating and kind and explained the third party vendor issues and helped us have a relaxing stay regardless.
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The staff are friendly and professional especially Jessica and Brody at the front desk. Need the cleaning upon request, not 24 hours as they required. Daily cleaning of the front entrance and back entrance
Try to make the bed and clean the room when requested instead of 24 hours notice, otherwise the staff are professional and helpful especially Brody and Jessica from Miami. The lobby area from the back parking lot can be cleaner and rugs well placed.
Love the cookies! Like the new text systems so you don't have to call the front desk. The vending machines were all of of water! The one on our floor was sold out of water so I went down a floor. Sold out. Down another floor. Sold out again. Eventually gave up bought water at a gas station. The drain in the bathtub/shower did not work well.
The staff was amazing, they said they had our upgrade room so I was excited to see the room but we where very disappointed it didn’t look upgraded at all, the furniture was very bulky & room was really small the beds where NOT comfortable at all & where very small 2 adults don’t really fit unless there really small. I think it’s over priced for what you get. The only plus was it is located close to our destination.
My room was not in good condition. The paint under the window was pealing, a towel bar was coming off the wall, a few drawers in the nightstand would not stay closed, and the switch on one of the table lamps was gone. The server in the restaurant was very nice and attentive.
We enjoyed a clean, quiet room. Location and value were very good.
We had a mountain view room on the top floor and it was wonderful! Quiet, comfortable, and an amazing view. The lobby area was great with a restaurant & coffee shop, and we really enjoyed our stay. I'd love to stay here again if the situation arises!
Located in Northeast Park Hill, DoubleTree by Hilton Hotel Denver is 2.3 mi (3.7 km) from The Shops At Northfield and within a 10-minute drive of other popular attractions like Denver Museum of Nature and Science. This 561-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/cafe.
Guests can expect 42-inch Smart TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Guests of DoubleTree by Hilton Hotel Denver have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
Great customer service, clean rooms, good breakfast choices at the restaurant.
Wendy, we love hearing from happy guests! Thank you for choosing the DoubleTree by Hilton Hotel Denver and for your perfect score. Our team will be delighted by your remarks and we all hope to serve you again soon!
We wish we could have done more to impress you during your stay, Corey. Thank you, we hope to have the opportunity to welcome you back.
Only 2 elevators worked and the pool was under construction
Thank you for sharing your feedback with us, Brian. We, too, are disappointed that our pool and hot tub had to be temporarily closed during your visit, and we apologize for any inconvenience with the elevators. We hope you'll consider visiting us again once our updates are complete so we can provide you with a more positive, memorable experience.
No parking available because of an event in the ballroom. Staff said park in street. Event attendees were able to park at hotel, but not hotel guests.
Cynthia, we apologize for the inconvenience you experienced with parking. We understand the importance of being properly prepared for large events, and we'll use your feedback to learn how we can better handle these situations in the future. We hope you'll give us another chance to provide a smoother experience on your next visit to the area. Thank you for sharing your thoughts.
The hotel was nice, as were the staff. I paid through Orbitz for a king size room but they were sold out. So we ended up in a queen bed room. The staff were accommodating and kind and explained the third party vendor issues and helped us have a relaxing stay regardless.
We are so happy our team was great in conveying all pertinent information to ensure a seamless stay. We will convey your gratitude. We hope we secured your return and would love to welcome you again here at DoubleTree by Hilton Hotel Denver, Hannah.
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We're proud to receive your five-star review, Bianca! Thank you and it will be our pleasure to welcome you back to DoubleTree by Hilton Hotel Denver for another enjoyable stay soon.
We’re happy you enjoyed your stay, Adrian! We hope you choose to stay with us again soon.