Everything was great! Friendly, helpful staff. Great free breakfast. Nice room and bed. A+
The breakfast options were good, but our room wasn't very clean. Found a fake fingernail on the bathroom floor and an old french fry on one of the cubby shelves. The location is amazing, as we were able to walk all over downtown.
We were pleased to get our room upgraded to one with a view of downtown. Then we’re very happy to find out the hotel was offering a complimentary cocktail hour.
The Holiday Inn Express Denver downtown is clean, includes a nice breakfast and the staff are friendly and accommodating. Would definitely stay again!
Older building in a great location in downtown Denver. The free breakfast is better than you'd expect and they also host a guest reception with free happy hour on some weekdays.
Love the location! Great shopping, food & drinks and atmosphere.
Room was very small, bathroom was tiny.and not in good shape
In short: DO NOT STAY HERE. The entire hotel had no heat and they were aware of it and would not turn it on. Our room was 62F for two days. One night it got down to 49F. I was told by the engineering staff that “we’ll keep our eye on it and if we need to we will bring up a space heater.” We’ll, that never happened because a subsequent conversation with the front desk informed me they couldn’t because if city code. I later had to request additional blankets so we could keep warm. The response I got from talking with the front desk at 11pm that night was “that’s just the way it is during this time if the year—we really can’t do anything.” I was astonished by the lack of customer service. I feel that I was deceived at time if booking since this is a known condition and response. Orbitz should take them off their site. In fact, based on this I’ll probably not be using Or it’s as MANY have complained about this. I feel a complete refund from Orbitz should be made.
The kitchen/food service staff were amazing, friendly, kind and helpful. The breakfast food was very good and we LOVED the bathrooms!!! Thank you Holiday Inn Express Downtown Denver 😘
Room and bathroom were very small. We asked for the suite, the pull out bed was very uncomfortable, one of our kids ended up sleeping on a chair because the pull out bed mattress was awful. The hotel doesn’t have a swimming pool and the parking is charged per night, two things that I would have loved to know before booking. Never staying there again.
Very comfortable room, great shower in the bathroom although the hot water took a bit of time. Awkwardly place room fridge.
I needed an early check in and late check out and the staff were very helpful. Yoel was especially friendly and helpful. Room was nice, just wish it had a refrigerator and better water pressure for the shower.
Great location, walking distance to the 16th Street market, Coors Field and the Denver Mint
I did not have a refrigerator and room was tiny. Television was not facing bed to enjoy
Nothing really unique about it other than the fact that it was lacking in ways that other Holiday Inn Express's are not. The biggest dissatisfaction was that they did not have another option for parking other than the $40 per night valet. Thats almost half the cost of the room.
Location and continental breakfast was good. We didn’t have hot water our first day. Our bed was broken with metal pieces sticking out. Room was very small.
Located in Downtown Denver, Holiday Inn Express Denver Downtown, an IHG Hotel is adjacent to Paramount Theater and within a 10-minute walk of other popular attractions like Colorado Convention Center. This 231-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center.
Free buffet breakfast is included with your stay. Satisfy your hunger from the comfort of your room with 24-hour room service.
All 231 rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include video-game consoles and desks.
Guests of Holiday Inn Express Denver Downtown, an IHG Hotel enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 42.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Everything was great! Friendly, helpful staff. Great free breakfast. Nice room and bed. A+
The breakfast options were good, but our room wasn't very clean. Found a fake fingernail on the bathroom floor and an old french fry on one of the cubby shelves. The location is amazing, as we were able to walk all over downtown.
We were pleased to get our room upgraded to one with a view of downtown. Then we’re very happy to find out the hotel was offering a complimentary cocktail hour.
Thanks for staying with us. We appreciate your feedback!
The Holiday Inn Express Denver downtown is clean, includes a nice breakfast and the staff are friendly and accommodating. Would definitely stay again!
Thank you for staying with us! We hope to see you again very soon.
Older building in a great location in downtown Denver. The free breakfast is better than you'd expect and they also host a guest reception with free happy hour on some weekdays.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Love the location! Great shopping, food & drinks and atmosphere.
Thanks for staying with us. We appreciate your feedback!
Room was very small, bathroom was tiny.and not in good shape
Thanks for staying with us. We appreciate your feedback!
In short: DO NOT STAY HERE. The entire hotel had no heat and they were aware of it and would not turn it on. Our room was 62F for two days. One night it got down to 49F. I was told by the engineering staff that “we’ll keep our eye on it and if we need to we will bring up a space heater.” We’ll, that never happened because a subsequent conversation with the front desk informed me they couldn’t because if city code. I later had to request additional blankets so we could keep warm. The response I got from talking with the front desk at 11pm that night was “that’s just the way it is during this time if the year—we really can’t do anything.” I was astonished by the lack of customer service. I feel that I was deceived at time if booking since this is a known condition and response. Orbitz should take them off their site. In fact, based on this I’ll probably not be using Or it’s as MANY have complained about this. I feel a complete refund from Orbitz should be made.
We are sorry you were not comfortable while staying with us. We will share your comments with our Housekeeping team so they may review their policies and procedures to prevent the items that you mentioned from happening again. We hope to have the opportunity to welcome you back again so we may show you a superior experience.