Extremely disappointment in this establishment. Firstly, you have to pay to park your car in a public unattended lot and then walk to the hotel. We booked a King Suite and it was TINY. Not like the pictures that were posted online at all. The shower was filthy and there was shampoo squirted all over the bottles and side of the shower. The little single use lotion bottle that they give you was clearly used. It was literally open and 3/4 full with lotion dripping down the side. The outlet next to the sink didn’t work so I had to dry my hair standing next to a random wall in our room. Elevators and walls were dirty. We could hear every little sound the surrounding rooms were making so don’t book here if you need a solid nights sleep. As we went to check out afterwards, our 2year old daughters hand got stuck in the elevator door, it sucked it right up and my husband had to pull out her swollen bruised little hand and she cried so hard. When we told the front desk staff what happened she DIDNT EVEN APOLOGIZE or anything! A ‘sorry’ could have gone a long way here. We were shocked at how little they cared about their equipment injuring a baby! Now we have to pause our vacation and get her hand checked out. Our stay here couldn’t have been worse and I regret booking this hotel. We were only here for 12 hours and it was the worst 12 hours of our entire vacation.
Liked the kitchen and that it included breakfast, clean and quiet room
I wish the breakfast time was till 10 am and there was more variety
This was the cleanest room I've ever stayed in, and I have stayed in hundreds of rooms. In this time of Covid that is imperative. When I say clean, I mean not a speck of dust on a light bulb clean - immaculate in my particular room. Most importantly, the front desk staff at this Staybridge Suites in Downtown Denver is outstanding. They are the warmest, most accommodating, competent and genuinely nice group of staff that should be enviable to other hotels. I am booking another stay with them for the staff alone I typically stay at a nearby hotel with a kitchenette that I adore and typically prefer my room and my rewards, however the staff has pushed the pendulum in the direction of this hotel. Other mentionables are that laundry is FREE here which is incredible. They maximize space in their rooms, location is great. Highly recommended and A for this level of hotel.
The coffee pot in my room was dirty and had mold in it. The acting night manager told me that the housekeepers dont clean them. The say manager apoligized and took $30.00 off my bill.
Staff was great. Great amenities and nice setting.
Everything about my stay was great, the staff was friendly and the room was nice and the view was amazing!
Room was smaller than anticipated. Limited storage for clothes
The hotel room was super nice and the hotel itself was in close proximity for all our adventures!
The room was quite small. If two people were occupying the room it would not have been manageable.
Planned a bachelorette party where two rooms were booked. One of us received a phone call at 6:00 p.m. the night that we were to checkin and said they don’t have a room for us anymore. After some switching around, the new room that we now all had to share had dirty towels and a toilet that didn’t function. Their only option was to use the bathroom facilities 4-floors down. For a bachelorette party trying to go out downtown and have a safe place to take care of ourselves, I would not use this facility or service again. I was unable to be refunded for anything because I used a 3rd-party extension (Orbitz) to book this room, so they did not have access to my money. Extremely unfortunate experience. Wish to be reimbursed.
Super disappointed to pay for a King room but was put into a Queen room. I didn't like the smell of smoke in the lobby.
Liked the friendly staff and the extra evening dinners. The valet parking was a little high, but not bad. But they help load the car, great staff. Thx Don Calhoon
Located in Downtown Denver, Staybridge Suites Denver Downtown, an IHG Hotel is adjacent to United States Mint and within a 10-minute walk of other popular attractions like Colorado Convention Center. This 3-star hotel has 111 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception.
The 111 air-conditioned rooms feature kitchens. Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests of Staybridge Suites Denver Downtown, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is offered for USD 42 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Extremely disappointment in this establishment. Firstly, you have to pay to park your car in a public unattended lot and then walk to the hotel. We booked a King Suite and it was TINY. Not like the pictures that were posted online at all. The shower was filthy and there was shampoo squirted all over the bottles and side of the shower. The little single use lotion bottle that they give you was clearly used. It was literally open and 3/4 full with lotion dripping down the side. The outlet next to the sink didn’t work so I had to dry my hair standing next to a random wall in our room. Elevators and walls were dirty. We could hear every little sound the surrounding rooms were making so don’t book here if you need a solid nights sleep. As we went to check out afterwards, our 2year old daughters hand got stuck in the elevator door, it sucked it right up and my husband had to pull out her swollen bruised little hand and she cried so hard. When we told the front desk staff what happened she DIDNT EVEN APOLOGIZE or anything! A ‘sorry’ could have gone a long way here. We were shocked at how little they cared about their equipment injuring a baby! Now we have to pause our vacation and get her hand checked out. Our stay here couldn’t have been worse and I regret booking this hotel. We were only here for 12 hours and it was the worst 12 hours of our entire vacation.
Liked the kitchen and that it included breakfast, clean and quiet room
I wish the breakfast time was till 10 am and there was more variety
Thank you for staying with us and for the 5/5, we truly do appreciate it. We hope to see you again soon!
This was the cleanest room I've ever stayed in, and I have stayed in hundreds of rooms. In this time of Covid that is imperative. When I say clean, I mean not a speck of dust on a light bulb clean - immaculate in my particular room. Most importantly, the front desk staff at this Staybridge Suites in Downtown Denver is outstanding. They are the warmest, most accommodating, competent and genuinely nice group of staff that should be enviable to other hotels. I am booking another stay with them for the staff alone I typically stay at a nearby hotel with a kitchenette that I adore and typically prefer my room and my rewards, however the staff has pushed the pendulum in the direction of this hotel. Other mentionables are that laundry is FREE here which is incredible. They maximize space in their rooms, location is great. Highly recommended and A for this level of hotel.
The coffee pot in my room was dirty and had mold in it. The acting night manager told me that the housekeepers dont clean them. The say manager apoligized and took $30.00 off my bill.
Staff was great. Great amenities and nice setting.
Thank you for this feedback. Unfortunately due to Covid-19 there are still many restrictions regarding food service. Hopefully this will not be the case for long but either way we certainly hope you will consider us again in the future for your lodging needs.