The hotel was great. The construction going outside was not.
Beautiful hotel and rooms, great location very walkable
Professional staff, neat and clean, a lot of options (gym, pool, etc).
Everyone was super friendly. The location was excellent. The Buffet breakfast was delicious. I would definitely stay here again
The staff at the property were extremely accommodating and friendly. The hotel is located in a nice area of the city, right next to the shopping mall area of 16th Street. The rooms are very clean and beds are super comfy with nice pillows.
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Good
Staff shortages so no daily housekeeping.
Very nice staff. Clean, comfortable,convenient.
I know enforcement of mask wearing is difficult, but... All else was exceptional.
All of the staff were friendly and helpful. Very nice!
The property was very luxurious and I was there for a week. The first half of the week was great with amazing service from the staff but the second half was extremely disorganized. Room service was promised for 15-20 minutes for a simple order and run around after run around. This followed the last three days of my stay which were not pleasant.
Downtown right by 16th street mall
Spacious, clean rooms with comfy beds and down pillows at a reasonable price
Very friendly hotel staff in the restaurant, reception and housekeeping. All were helpful and positive. We used the location as a base and visited both Boulder and the Rocky Mountain National Park. Worked out really well.
How to start room service to clean everyday. It gets kind of messy after a couple of days.
Grand Hyatt Denver places you in Downtown Denver, within a leisurely stroll of popular sights such as Union Station and Colorado Convention Center. This 516-room, 4.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and coffee makers are also standard. Housekeeping is available once per stay.
At Grand Hyatt Denver, guests enjoy features like an indoor pool, a gym, and a rooftop terrace. Self parking is offered for USD 35 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
The hotel was great. The construction going outside was not.
Beautiful hotel and rooms, great location very walkable
Professional staff, neat and clean, a lot of options (gym, pool, etc).
Everyone was super friendly. The location was excellent. The Buffet breakfast was delicious. I would definitely stay here again
Thank you for your feedback. We hope to have you back soon.
The staff at the property were extremely accommodating and friendly. The hotel is located in a nice area of the city, right next to the shopping mall area of 16th Street. The rooms are very clean and beds are super comfy with nice pillows.
Thank you Melissa for choosing the Grand Hyatt Denver! We hope to host you again soon.
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Thank you for staying with us!
Good
Thank you for your stay!
Staff shortages so no daily housekeeping.
Thank you for this feedback Ajum. Our housekeeping service is available every-other day of stay, with amenities available 24/7.
Thank your for taking the time to provide feedback. We enjoyed having you with us and hope to have you back in the near future.