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Grand Hyatt Denver

4.0 out of 5.0

Recent guest reviews

The hotel was clean and attractive with very friendly and attentive staff. The breakfast buffet was fresh and had an excellent variety. The bed was super comfy too.

Grand Hyatt is a superior hotel. Services are great. Staff is exceptional.The staff will do their best to provide great service.Facilities are first rate. Location is very central. All in all, a very well run hotel.

Very nice hotel in a terrific location downtown. A very short walk to the 16th Street Mall.

Positives were great location and club lounge with a decent breakfast and nightly snacks. Very nice staff in the lounge especially Andrew The first night our room was directly under the lounge however and it was very noisy despite the lounge being closed. Chairs being moved all night. We were moved the next day however. Water issue one morning with no water for several minutes. The manager did leave a message about this however which was good Disappointed with cleanliness in the common areas Grand Hyatt was not so grand- probably needs a little refreshing

Great location, great staff. Walking distance within Coors Field, about 1 mile. Would stay here again.

We enjoyed being able to walk to restaurants and bars in town. Also the room was very clean and comfortable. The beds were very comfortable. I wanted to get to enjoy the town which I did in this 1 night stay.

We choose club room for convenience but there was only one vegan option for breakfast and appetizers. It was not a good value to pay for club room.

There was a mix up in our request for two queen beds. The staff promptly brought up a roll-away bed. The Concierge floor and reception area was very nice. The desk manager extremely cordial and efficient.

This is a beautiful hotel, location is perfect and staff is very friendly. Rooms are clean and we will stay there without a doubt again when we visit Denver.

Hotel stay was a nice fit for a first time Denver visit. Resturant on ground level made that stay that much better!

Booked the Valentine's Day package which was a great value for a location and class

This hotel is beautiful and modern. Star was friendly and helpful. We loved the room with two queens, comfy beds, and especially the soft towels! We had a nice view and great service at both lobby bars. We were there during the National Western Stock Show on a Saturday night. There were some noisy neighbors who arrived back at 3:00 am and woke us up but they quieted down within about twenty minutes. I will stay here again.

I am surprised that this hotel is super new and clean, the staffs here are very nice, will be here again for my future trip to Denver

This hotel is in a great location and is close to EVERYTHING in downtown Denver. The hotel was VERY clean and VERY quiet. We arrived to the hotel early from our flight and they were able to get us in our room before check in started. I would definetly stay here again.

I've stayed at a number of downtown hotels and the Grand Hyatt is my favorite. I found the room to be very comfortable, with convenient night lighting.

Staff was incredibly friendly and made for one of the best hotel experiences we've had.

I was happy that the front desk clerk gave us free club level. We had stayed there many times before so i was surprised to get such a nice amenity. Thank you.

The hotel in general was beautiful. Great location, within walking distance to where we wanted to go downtown. Staff was excellent. My only complaint was not (really) any fault of the hotels, besides noticing their paper thin walls. But at 3am I was awoken by our very loud next door neighbors, seemingly a group of people that we shared a door with in between our two rooms. Not only were they extremely loud at that ungodly hour but I soon noticed the smell of marijuana coming from their room. I tried to stud pillows along the bottom of the adding door but the smell was still so strong that it was giving me a headache, seeping into our room while we were trying to sleep. I called the front desk as this is advertised as a non-smoking hotel, and they confirmed that and told me that they would be sending security up to investigate. About 10 minutes went by and, seeing as how the walls were so thin, we heard the entire interaction between our neighbors and hotel security. Our noisy neighbors denied that they were smoking and security left. After which time, they continued with their indiscretions and noisiness. Now about 3:30am, we clearly were unable to sleep due to the overwhelming smell and noisiness so we again called the front desk and begged for them to transfer us to a different room so that we could get some sleep. They did so, not so apologetically, no upgrade, no discount on our room charges, nothing. I would have expected a little bit better customer service.

The room was clean. Location was nice too. But parking is really costly.

Well located hotel, friendly staff, clean rooms, value for the money. I would stay there again.

Room options

Grand Club, 2 Queen Beds

Queen 2 | Sleeps 4

Grand Club, 1 King Bed

King 1 | Sleeps 3

Guest Room, 2 Queen Beds

Queen 2 | Sleeps 4

Executive Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Grand Hyatt Denver

Everyone (17) Business (43) Couples (72) Family (34) Friends (30) Other (16)
5

very close to restaurants in downtown.

Everyone

The hotel was clean and attractive with very friendly and attentive staff. The breakfast buffet was fresh and had an excellent variety. The bed was super comfy too.

By , from Bloomfield Hills, MI on Sep 18, 2017

5

first rate hotel.

Everyone

Grand Hyatt is a superior hotel. Services are great. Staff is exceptional.The staff will do their best to provide great service.Facilities are first rate. Location is very central. All in all, a very well run hotel.

By , from DC on Aug 23, 2017

Review comment responded on Aug 30, 2017

Hi, Larry! Thank you so much for your kind comments. We're very happy to hear that you enjoyed our hotel and connected with our staff. It sounds like you had a chance to explore downtown as well. We hope you had a great time! Please visit us again soon.

5
Everyone

Very nice hotel in a terrific location downtown. A very short walk to the 16th Street Mall.

By , from Los Angeles on Aug 21, 2017

Review comment responded on Aug 24, 2017

Thank you for your kind words, Frank! We're very happy to hear that you enjoyed our hotel and location. We love being able to walk to everything nearby! Hope to see you again soon.

3

had better hopes

Everyone

Positives were great location and club lounge with a decent breakfast and nightly snacks. Very nice staff in the lounge especially Andrew The first night our room was directly under the lounge however and it was very noisy despite the lounge being closed. Chairs being moved all night. We were moved the next day however. Water issue one morning with no water for several minutes. The manager did leave a message about this however which was good Disappointed with cleanliness in the common areas Grand Hyatt was not so grand- probably needs a little refreshing

By , from los angeles on Jul 30, 2017

Review comment responded on Aug 3, 2017

Thank you so much for being with us. We are truly sorry to hear of your concerns with the hotel. We're currently working on a solution to the sound heard from the chairs in the lounge. We truly appreciate your feedback and will make sure to talk about your comments with staff so that we can implement corrections.

5
Everyone

Great location, great staff. Walking distance within Coors Field, about 1 mile. Would stay here again.

By on Jul 29, 2017

Review comment responded on Aug 3, 2017

Thank you for the kind words and for being with us! We're very happy to hear that you enjoyed our hotel and that you were able to explore downtown during your stay. Please visit us again soon.

5

this was a very nice hotel close to town.

Everyone

We enjoyed being able to walk to restaurants and bars in town. Also the room was very clean and comfortable. The beds were very comfortable. I wanted to get to enjoy the town which I did in this 1 night stay.

By , from Pennsylvania on Jul 27, 2017

4

comfortable and nice location in downtown dwnver.

Everyone

We choose club room for convenience but there was only one vegan option for breakfast and appetizers. It was not a good value to pay for club room.

By , from Palm Coast, FL on Jul 21, 2017

Review comment responded on Jul 28, 2017

Hello and thank you so much for being with us. We're so sorry to hear that you didn't have enough dining options in our club lounge. We are always trying to improve and will make sure to speak with staff about your comments. We truly appreciate your feedback and hope to welcome you back to our hotel again soon.

4

the staff was terrific..

Families

There was a mix up in our request for two queen beds. The staff promptly brought up a roll-away bed. The Concierge floor and reception area was very nice. The desk manager extremely cordial and efficient.

By , from Washington, DC on Jul 10, 2017

Review comment responded on Jul 12, 2017

Hi, Judy! Thank you so much for your kind comments and for being with us. Happy to hear you enjoyed the location and hotel. We apologize for the mix up with your room and we're glad we were able to work it out. Looking forward to welcoming you back again soon!

5

loved it

Everyone

This is a beautiful hotel, location is perfect and staff is very friendly. Rooms are clean and we will stay there without a doubt again when we visit Denver.

By on May 2, 2017

Review comment responded on May 4, 2017

Thank you so much for the kind words and for being with us. We're happy to hear you enjoyed the location and that you were able to step out of the hotel and explore downtown! We look forward to welcoming you again soon.

5

awesome city stay with view

Everyone

Hotel stay was a nice fit for a first time Denver visit. Resturant on ground level made that stay that much better!

By , from DC on Apr 10, 2017