This was a nice clean high rise hotel in the city. The higher floors have beautiful city views. We loved it.
Swimming pool was great. Did not enjoy the funny smell in the lobby area.
The location was good. I arrived on Friday when I booked I was told I had 2 beds and a sofa bed. Not the case I call the front desk and they were going to send maintenance up they never came. So I called and asked for mor sheets and an extra blanket if I have to sleep on the couch at least allow me to cover it. It never came, I ended up having to sleep in the bed with my friend for 2 of the 3 nights! We finally got what we requested on the last night not because they brought it up because out of frustration I caught housekeeping!!! On Sunday we were notified after 5 there would be no hot water due to maintenance I had to alter my plans and rush back to shower before this took place!
The room was spacious with excellent view😊 The refrigerator temperature was too warm although its set for the coldest.
Greta location and great customer service. The staff was very nice, the room was nice and cozy.
Hotel had good location to dtwn shopping. And very close to eats.
The staff was amazing and the location is great! However on the last night there was cockroach crawling on the desk. The front desk was great and moved us right away. Have traveled to many places and never experienced this before.
I stay during the pandemic and understand that’s not normal for stay at hotel, in general I really happy form the service of the hotel
It was the most disappointing stay we ever had. Did not expect Hyatt to have such substandard property and the management/amenities were mediocre at best. In our first day there was police in the hotel for a crime committed inside the hotel and the next day there was car break in inside the parking. There was no air vent in the bathrooms and their towels were old and worn out. Very sad.
In the downtown area. Close to everything. Great amenities.
Only did room service for stays of five nights. We stayed 3 nights no room service
The elevators are always full and they need more than one desk clerk. She was efficient however a second one is needed. The room was spacious and very clean!
Carpeting in our room had black spots (burns)? Carpeting in hallways and near elevators worn
Very clean place, friendly staff. We had an incident while there and they took matters into their hands and had a great outcome. We would definitely go back. hands right away and solved it as soon as possible. I would de
Strange times... So, we stayed one night in Denver. The hotel was clean but none of the employees wore a mask. Cont breakfast was more like cont snack. Piece of fruit, muffin and juice. It was in a paper bag to go. No parking garage, no swimming pool, no gym was open, due to COVID. I have stayed in other hotels that had these amenities open and kept the area very clean and provided disinfectant spray and towels to clean seats and tables, nothing like that here. No where to walk the dog, it was all concrete, you have to walk a few blocks away to get some grassy area.
It was very clean, spacious, had all the things I needed. The staff wasn’t the nicest in my personal opinion. But I don’t blame them, I came in pretty late. I enjoyed my stay, but the morning breakfast wasn’t good, made me feel really sick. The staff didn’t help me when I was looking for the breakfast bar. They just stared at me, I looked lost. But over all it wasn’t a bad experience.
Hated the parking situation 40-50$ a night is insane
Located in Downtown Denver, Hyatt Place Denver Downtown is within a 5-minute walk of popular attractions such as Colorado Convention Center and United States Mint. This 248-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Free on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/café.
All 248 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.
Built in 2015, the brand new Hyatt Place Denver Downtown offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 33 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include 8 meeting rooms, conference space, and a business center.
This was a nice clean high rise hotel in the city. The higher floors have beautiful city views. We loved it.
Swimming pool was great. Did not enjoy the funny smell in the lobby area.
We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. We will look into the smell in the lobby. We look forward to serving you again.
The location was good. I arrived on Friday when I booked I was told I had 2 beds and a sofa bed. Not the case I call the front desk and they were going to send maintenance up they never came. So I called and asked for mor sheets and an extra blanket if I have to sleep on the couch at least allow me to cover it. It never came, I ended up having to sleep in the bed with my friend for 2 of the 3 nights! We finally got what we requested on the last night not because they brought it up because out of frustration I caught housekeeping!!! On Sunday we were notified after 5 there would be no hot water due to maintenance I had to alter my plans and rush back to shower before this took place!
Thank you for taking the time to leave us a nice review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We will strive to deliver great experiences consistently, please do come again.
The room was spacious with excellent view😊 The refrigerator temperature was too warm although its set for the coldest.
We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Greta location and great customer service. The staff was very nice, the room was nice and cozy.
Thank you for staying with us! I am happy to hear our associates were able to positively impact your stay. We look forward to welcoming you back soon!
Hotel had good location to dtwn shopping. And very close to eats.
Thank you for staying with us! We are happy to hear you enjoyed your stay and look forward to welcoming you back soon!
The staff was amazing and the location is great! However on the last night there was cockroach crawling on the desk. The front desk was great and moved us right away. Have traveled to many places and never experienced this before.
I'm so sorry to hear about your experience. We appreciate your feedback so that we may review with the team. We do hope you will afford us another opportunity in the future should your travels bring you back this way.
I stay during the pandemic and understand that’s not normal for stay at hotel, in general I really happy form the service of the hotel
Thank you for staying with us. We are happy to hear you enjoyed your stay and hope to welcome you back again soon!
It was the most disappointing stay we ever had. Did not expect Hyatt to have such substandard property and the management/amenities were mediocre at best. In our first day there was police in the hotel for a crime committed inside the hotel and the next day there was car break in inside the parking. There was no air vent in the bathrooms and their towels were old and worn out. Very sad.
Thank you so much for taking the time to leave us a review. The Hyatt House/Hyatt Place team is happy to hear you had such a wonderful experience!