Room, 1 King Bed
King 1 | Sleeps 2
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Hilton Denver City Center
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 68 reviews
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Recent guest reviews
Banessa at the front desk and my housekeeper Theodosia were very accommodating, excellent customer service...great location...
The location was awesome. Very close to downtown activities. Bar and restaurant in the hotel was great for watching local sports.
location, cleanliness, overall condition of hotel.
Pool on the second floor was a nice option for my young son.
Always a wonderful stay at the hilton! Rooms are spacious and comfortable. Walking distance to everything.
Arrived 1 hr after check in time & room was not ready for another hour. Hotel was booked & only 2 of the 6 elevators were working. Long wait!! Took 1hr & 15 min to get my car from the valet.
Great place, wonderful staff. Just wish they had more available parking.
Hotel was in perfect location, everything was really nice and hotel room and bed was comfortable. The only thing that wasnt great was that it took quite a while to check in and the girl at the counter was not friendly. Overall great spot to stay in Denver.
Great location central to everything in Downtown Denver. The pedestrian mall is two blocks away and the Convention center is four.
Great experience with staff and comfortable stay. Walking distance to restaurants and stores.
Everything was nice. Im a smoker and although smoking section not far away area is next to a building that smells awful.alot of your guests smoke as i was never alone. It would be nice if you pick a better location or get a better filtration system on that building. Smells like grease trap
I reserved 3 rooms. When I arrived at 3:45pm to register they told me that 2 of my rooms would not be ready for a couple of hours. They gave us complimentary appetizers and drinks while we waited. At 6pm I inquired about our remaining 2 rooms and one was still not ready. I asked to speak to the manager and she told us that our room was not ready because we requested an upgraded king room, however then she proceeded to tell us that there was a wait for the other rooms as well and blamed everything on housekeeping. If we didn't have a dinner reservation at 6:30pm and we had a more flexible schedule maybe I could have been a bit more forgiving, however this was extremely inconvenient. I would not recommend this hotel.
This was the worst hotel I have ever stayed at. Once arriving to Denver I was told that they would text me and let me know when the room is ready. Come 345 pm and still no text, we walked up to the desk to be told “ oh yes the room is ready”. Then coming into the room there were 2 queen size beds and only 2 large towels, even if there were 3 adults staying in the room. My opinion, if you have 2 queen beds, you need to have at least 4 large towels. The wents were caked with dust, it was really gross. Our room was never cleaned without us calling. We called 3 days in a row. First day it was 520 pm and the room was still not clean, I was told that the rooms are to be cleaned by 3 pm. The next day one of the other girls called and she was told it was by 5 pm, and this was 430 pm when we called. The third day, i walked up to the front desk and asked what time are the rooms to be cleaned by and was told “ no time, the housekeepers are here until 5 pm”. The third day when we called, we were very specific that if they are calling to let them know to give us 30 minutes but instead the housekeeper showed up 5 minutes later and we ended up leaving the room for 30 minutes, to guve her time to clean. I was sent a text and asked to evaluate my stay and gave a poor rating and was never reached out to. When I checked out I was asked how i wanted my reciept and I said email, which is now over 24 and still not recieved one. They also had a completly different email.
Very enjoyable Close to shopping and transportation
Hotel highlights
- Walking distance to Colorado Convention Center and 16th Street Mall
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Downtown Denver, Hilton Denver City Center is within a 10-minute walk of popular sights such as Colorado Convention Center and 16th Street Mall. This 613-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Dining
Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
Rooms
Guests can enjoy a Smart TV and stay connected with free WiFi and wired Internet. Other standard amenities include a refrigerator, free weekday newspapers, and a laptop-compatible safe.
Property features
At Hilton Denver City Center, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 49 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Additional amenities include a business center, express check-out, and free newspapers.
Guest reviews for Hilton Denver City Center
Families
Banessa at the front desk and my housekeeper Theodosia were very accommodating, excellent customer service...great location...
Friends
The location was awesome. Very close to downtown activities. Bar and restaurant in the hotel was great for watching local sports.
Everyone
Everyone
location, cleanliness, overall condition of hotel.
Everyone
Family with small children
Families
Pool on the second floor was a nice option for my young son.
Review comment
b responded on Apr 26, 2019
Thank you for taking the time to share your recent experience with us. I am pleased to hear you enjoyed your stay. We hope to serve you again whenever your travels bring you back to Denver.
Everyone
Review comment
Brandon responded on Apr 2, 2019
Thank you for taking the time to share your recent experience with us. I am pleased to hear you enjoyed your stay. We hope to serve you again whenever your travels bring you back to Denver.
Everyone
Review comment
Courtney S. responded on Jan 24, 2019
Thanks so much for the feedback!
Everyone
Always a wonderful stay at the hilton! Rooms are spacious and comfortable. Walking distance to everything.
Review comment
Courtney S. responded on Jan 4, 2019
Thank you so much! We look forward to welcoming you back soon.
Everyone
Arrived 1 hr after check in time & room was not ready for another hour. Hotel was booked & only 2 of the 6 elevators were working. Long wait!! Took 1hr & 15 min to get my car from the valet.
Review comment
Courtney Sutton responded on Dec 19, 2018
I am sorry to hear that you were not 100% satisfied with your recent stay. We would appreciate the opportunity to speak with you over the phone and learn what we can do to make it right. Please give us a call on the hotel main line and ask for a manager.
Hilton Denver City Center
1701 California St, Denver, CO 80202Hotel Amenities
Hotel Area
Hotel Policies
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Thank you for taking the time to share your recent experience with us. I am pleased to hear you enjoyed your stay. We hope to serve you again whenever your travels bring you back to Denver.