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Residence Inn by Marriott Addison

3.0 out of 5.0

Recent guest reviews

Immaculate pool/hot tub, friendly/helpful/thoughtful front desk (shout out to Alisha) and spacious rooms! My husband stayed here for 2 weeks for work and my 4-year-old son and I joined him for 1 week. I wish we stayed longer! The breakfast was pretty good (eggs, bagels, yogurt, waffles and a few other items) and the "happy hour" Monday-Wednesday was a nice touch. I used the hotel gym almost daily, which was small, but had what I needed (weights, 1 bike, 1 elliptical and 2 treadmills). It was clean and had cold water available all the time. Beyond the hotel itself, is the location. We were in restaurant central! It's a short walk to several great spots - Ida Claire has eclectic southern food, my son loved the Tex-Mex and 1950s atmosphere at Taco Diner and I had the best burger ever at Kenny's. We also had a few light meals at Salata (an awesome "Salad Bar"). Beyond that the hotel offers shuttle service to anywhere nearby (within 5 or 6 miles I think) - which can bring you to the Dallas Mall, drug stores/department stores and awesome movie theaters with in-theater dining! There is also a DART bus stop outside and the 183 bus can easily bring you into the heart of Dallas within 30 minutes - the Dallas Aquarium, Perot Museum and Klyde Warren Park were some highlights for us! It was easy and I felt safe traveling alone this way! If you need to be in this part of Texas with or without family - this is the hotel for you!!

I absolutely love this hotel. I stayed here a week to visit our grandbaby for the first time. This hotel is immaculate, in a beautiful area, well maintained and ran by the most amazing team of people. Allen, Alan, Celina and Alexis made our stay exceptional and i cant be more impressed. There's a free shuttle, nightly wine down, free parking and amazing restaurants in walking distance. The complimentary breakfast daily was hot, fresh and shared with a smile. Not one request was denied or not one question left unanswered. We were in a gorgeous room with kitchenette and never ran low on essentials. Im grateful for Residence Inn Addison and their awesome team immaculately running it. This hotel absolutely rocks! Oh and housekeeping Miss Cynthia and Sylvia are awesome sauce as well. Please remember to tip these ladies they are worth it.

Hotel is in good shape. Desk crew is friendly and courteous. Breakfast is typical hotel fare. Wednesday mixer had an odd menu, green olives, s'mores, and watermelon. However, there are loud partyers in the parking lot adjacent to Building B carousing into the wee hours on most nights. They blast music from the car stereos, and eventually usually set off their car alarms before they leave. If you need to wake up at 0500, you can consider the car alarms like an added wakeup service. They arrive somewhere around midnight, and depart somewhere around 5 am. Ask for a room facing into the courtyard, particularly if you find yourself assigned to building B.

I had a good recent stay at the Residence Inn. Summary: ROOMS: The rooms are well sized, clean, and comfortable. I found the free wifi to work well and I didn't have any real issues during the stay including streaming music or TV shows. The main TV service for the hotel did not have too many channels and even some of them did not come in very well, so the streaming TV shows came in handy. SERVICE: I found the service to be friendly and great overall. Sometimes at the breakfast or evening receptions items were out on more than one occasion and had to wait for them to be filled back up or select something else. LOCATION: The location of the hotel could not be much better. It is easy to find and just off a main road, but tucked away so it is more quiet and relaxing than one might expect. There is tons of shopping and food of any kind in short distance from the hotel and a number of places within short walking distance. It is close to major highways to get anywhere in the area fairly easy. The hotel had a pool, sports court and exercise room as well. I enjoyed the stay at this hotel and would stay here again without a doubt in the area.

Stayed here just 1 night, but the room was well equiped and very clean. Close to lots of Addison's best restaurants. the complimentary breakfast was better than most. I was surprised at the variety. My only (semi) complaint is the mattress. It felt very cheap. Not horrible, but not as comfortable as I, personally, was hoping for. But all in all, it was a good hotel.

Have stayed before once, used points to stay for 1 night. In town for a friend's bday party off site. Just needed shower and bed, but impressed with friendly staff and fresh breakfast. Great safe location in north Dallas. Starbucks 1 block away. We would stay again if in town.

My family visited Dallas on Sat Feb. 18th & 19th. We were looking forward to a quick, fun weekend getaway in the Dallas/Addison but unfortunately, all did not go well. The air conditioner was not functioning properly in our unit. Although it was February, the daytime temperature was in the upper 70s to low 80s and since our room was on the west end of the property nearest the setting sun, the room temperature began to rise at night and climbed to very uncomfortable levels leading to very poor sleep for myself and my wife. After a late evening swim in the pool, we returned to the room to settle in for the night, watch some TV with the kids and go to sleep. The rising temperature was not initially noted since we had come from the pool but shortly after my wife and two children had gone to bed it became apparent. I stayed up a bit later then noticed the issue as I was preparing for bed. At this point I noted that although the thermostat was set at 68 degrees it indicated a room temperature of 77 degrees. It also indicated a low battery warning so I took a photo of the thermostat to the front desk (see photos) and explained the issue to the attendant. I was given two options: 1) change the the thermostat batteries myself then wait 20 minutes to see if that would help the situation; 2) move to 2 separate 1 bedroom units, each located across the hall from one another, with the rate for both rooms together equally the same rate I currently had on the 2 bedroom 2 bathroom unit we were in. Since by this time it was 12:27 am and the kids were already asleep it was not feasible to move to 2 new rooms at that hour of the night/morning. Instead, I took the 2 new batteries from the front desk attendant and on my return trip to our room, I noted that as I walked further and further from the front desk and closer to our room, the temperature in the hallway became warmer and warmer. Upon returning to the room I put the batteries in the thermostat as instructed. Twenty minutes later it was no cooler. I then tried opening two small windows in the living area but since the air outside was still, no airflow could develop and at one point the temperature actually rose to 79 degrees. It should be noted that the A/C system did turn both before and after changing the batteries but when it did so, a very, very meager amount of air exited the vents and the temperature of that air was not very cool at all. Fortunately, the temperature in the children's bedroom appeared to be a couple degrees cooler than the living room or the bedroom my wife in I were staying, The temperature during the night never fell below 77 degrees and when we left the next day at 10:15 it rose to 79 degrees. Serial photos were taken of the thermostat to document the temperature over time and also to point out that it was properly set to "cool" and "auto" as it should be for proper function. Our night was long, hot and miserable and after finally falling asleep in the middle of the night, I awoke unrefreshed and tired. During this disappointing stay, the same front desk attendant that knew about our situation was approached on 3 separate occasions during the night and follwing morning but unfortunately during none of those encounters was any offer made to offset our discomfort and disappointment other than the one option to wake up the children and change rooms in the middle of the night. We secured a room rate in good faith and paid $ for that room to keep honor our side of the agreement but unfortunately we did NOT receive all the benefits that were offered in the agreement, namely an appropriate room temperature. In that light, the VERY least Marriott could have done was to offer us a price concession since we did not receive the full benefits offered. Once again, Marriott had 3 separate human interactions that could have lead to a different opinion on our part but they either would not or could not take the necessary step to change our opinion by offering us something of value. Now we will share our opinion of Marriott with anyone willing to listen.

We were very impressed with this hotel. Our room was clean, fresh and large. The bed was very comfortable. We had a suite. Great location to restaurants all within walking distance. The staff was very courteous. Very easy to reach from the airport. We will stay here again.

We stayed here while in town for a Cowboys game. Since it was three of us, we shared a two bedroom suite. Plenty of space and all the comforts of home. Breakfast was decent, but there are tons of places to go grab something... most within walking distance. The staff was nice, room was clean and the property was neat. We were about 25 minutes from both the stadium and the airport (DAL). We'll definitely be back on our next trip to town.

My wife and I stayed here for an overnight couples getaway. The room was very reasonably priced and super nice. The staff was friendly, the location was great, and the continental breakfast was very good. We have stayed here in the past and will again in the future.

14975 Quorum Dr Dallas TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Addison - Galleria, Residence Inn by Marriott Addison is a leisurely stroll from sights such as Village on the Parkway and Addison Circle Park. This 150-room, 3-star aparthotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Also nearby are Galleria Dallas and Valley View Center.


Dining

Free hot/cold buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 150 air-conditioned apartments feature kitchens and space to spread out with living rooms and dining areas. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

Guests staying at Residence Inn by Marriott Addison enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom

Queen 1 | Full 1 | Sleeps 3

Suite, 2 Bedrooms

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 179 reviews