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Recent guest reviews

Hi, my name is Robert Moore fromReno NV.when I checked into his property they told me they will be able to provide a shuttle to and from the airport, this is true however on more than three occasions to shuttle service did not come through therefore I have to spend more than $25 just to get back to the hotel from the airport. My last night the hotel that they use to provide shuttle services called courtyard they were told they were providing me a service by picking me up they never did and I had to spend another $30 to get back to the hotel. So you're asking me if I enjoyed my stay at this holiday inn your answer is no.......

Good location and good price. Would recommend to anyone looking for a place to stay.

I enjoyed my stay @ look forward to doing business again!

Cleaniness and everything is organized at that facility!! I love that place...

Room was a little dirty had dirty towels in bathroom

Very accommodating. Restaurant was delicious Texas food.

Im a member of holiday inn and eve own a time share with them at cocoa beach FL. Real nice clean place. Doesn't even come close. I felt like I was at a hotel 8

I was staying just one night to make a next-day connection so arrived at night and left the following morning.

I was very disappointed the hotel's shuttle bus service. We waited for over hour at midnight in cold and we have to take a taxi to hotel that only about 11mins drive. They explanation was there was traffic.( at midnight) They couldn't pick up a better reason for lying about it.

The water was always warm (brushing teeth) & the tub backs up. I had asked the staff one morning to please make sure no one was to go into my room that day & they forgot to tell housekeeping, so they went in & cleaned. I was not very happy but the night manager (I don't remember his name) & his staff were very apologetic. He actually hand wrote me an apology note & gave me a free breakfast & comped one of my meals from my bill. Also, there was another man named Mike that worked in the morning that was especially nice & drew me directions to a local boot store.

Spacious and comfortable room. Excellent timing facility on site. Very professional staff.

Good location, staff were great, bathroom was small but, functional. Bed was good, quiet room even though the hotel was full.

Hotel was fine for an overnight. Hotel restaurant well priced.

The hotel was clean and it was in a good location with access to many different Dallas routes. Only real negative was the breakfast buffet. It was expensive for the options

Nice staff. Really helpful and so clean! Really went out of their way for us.

I love it it was wonderful. All the staff members was wonderful

Airport shuttle was a time saver. This is our favorite place to stay when visiting Euless.

The overall hotel experience was wonderful! I was staying for one night as I was flying out early the next morning. I called the hotel a few weeks beforehand to double check their shuttle service and parking allowances. Something with the phone must have gotten connected weird because I could tell I was not talking to a front desk person. Through a little bit of misunderstanding with whoever I talked to, I decided to email the hotel, that way I would for sure get someone in charge. I simply asked my question in email and a friendly, prompt response from the manager came back. They were more than accommodating. When we arrived, the front desk employees were friendly and efficient. We took a dip in the pool (very clean) and went back up to the room. A few minutes later there's a knock from the door and there was a handwritten note from the GM welcoming me and apologizing for the little mixup with my question the other week. They also brought up a few goodies. The staff and manager were a class act. I will definitely be looking to come back next time I'm in Dallas.

Airport Fwy Bedford TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Outdoor pool

Located within a 5-minute drive of C.R. Smith Aviation Museum, Holiday Inn Dallas DFW Airport Area West is within a 15-minute drive of other popular sights like Six Flags Over Texas. This 243-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

The 243 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free newspapers, free local calls, and safes are also available.


Property features

At Holiday Inn Dallas DFW Airport Area West, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 3

Room, 2 Double Beds, Accessible, Non Smoking (MOBILITY)

2 Double Beds | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Dallas DFW Airport Area West

Everyone (16) Business (3) Couples (1) Family (3) Friends (1) Other (1)
1
Partner Couples

Hi, my name is Robert Moore fromReno NV.when I checked into his property they told me they will be able to provide a shuttle to and from the airport, this is true however on more than three occasions to shuttle service did not come through therefore I have to spend more than $25 just to get back to the hotel from the airport. My last night the hotel that they use to provide shuttle services called courtyard they were told they were providing me a service by picking me up they never did and I had to spend another $30 to get back to the hotel. So you're asking me if I enjoyed my stay at this holiday inn your answer is no.......

By on Feb 9, 2021

Review comment responded on Feb 13, 2021

Dear Mr. Moore, Thank you for staying with us here at Holiday Inn DFW Airport. We are extremely sorry to hear that your stay with is was not pleasant. Again, Thank You for staying with Us.

5
Family Business Business

Good location and good price. Would recommend to anyone looking for a place to stay.

By on Aug 21, 2020

Review comment responded on Aug 24, 2020

Dear Guest, Thank you for your valued feedback. We look forward to have you back in near future.

5
Everyone

I enjoyed my stay @ look forward to doing business again!

By on Mar 27, 2020

Review comment responded on Apr 2, 2020

Dear Guest, Thank you for your time to give us your feedback. We are glad to hear that you enjoyed your stay. We look forward to have you back in near future. Regards,

5
Family

Cleaniness and everything is organized at that facility!! I love that place...

By on Mar 17, 2020

Review comment responded on Mar 20, 2020

Dear Guest, Thank You for staying with us and we look forward to have you back in near future. Regards,

5
Everyone

By on Mar 5, 2020

Review comment responded on Mar 20, 2020

Dear Guest, Dear Guest, Thank You for staying with us and we look forward to have you back in near future. Regards,

3
Everyone

Room was a little dirty had dirty towels in bathroom

By on Feb 25, 2019

Review comment responded on Mar 21, 2019

We truly apologize for the issue you have experienced. If you can provide us with more information about the room you stayed we will really appreciate it.

3
Everyone

By on Feb 25, 2019

5
Everyone

Very accommodating. Restaurant was delicious Texas food.

By on Jan 15, 2019

Review comment responded on Feb 18, 2019

Yay! I am glad to hear that our hotel met your expectations and that you enjoyed our restaurant food. Texas food is delicious! Please come back to visit us again soon!

2

it's as good as a hotel 8

Everyone

Im a member of holiday inn and eve own a time share with them at cocoa beach FL. Real nice clean place. Doesn't even come close. I felt like I was at a hotel 8

By on Dec 25, 2016

Review comment responded on Jan 16, 2017

Thank you for sharing your constructive feedback about your recent stay with us. We're sorry that our hotel did not meet the expectations you have for a Holiday Inn, but hope that you will consider giving us a second chance to earn your loyalty as I know our team can show you a great experience. Sincerely, Mike Owen General Manager

5

great staff.

Business

I was staying just one night to make a next-day connection so arrived at night and left the following morning.

By , from Hawaii on Dec 19, 2016

Review comment responded on Jan 16, 2017

Hello R, Thank you for choosing to stay with us overnight to catch your connection flight in the morning. Our apologies that the customer service phone in the airport pickup said the the number was no longer in use - we will make sure this is addressed immediately. Despite this incident, it sounds like you had a great stay thanks to the friendliness and helpfulness of our staff. Next time you are in the area, we hope you will consider staying with us again as it would be an honor to earn your loyalty. Safe travels, Emilie Fogleman Marketing Manager

Holiday Inn Dallas DFW Airport Area West

3005 Airport Fwy, Bedford, TX 76021
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