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Recent guest reviews

Rude staff at the front desk, argued with us every step of the way. All the amenities we wanted are all currently unavailable. This is the worst hotel experience we have ever had. We just wanted to be able to come in and go to sleep, as it was a late night for us, we didnt want to deal with rude staff. There is no pool or breakfast available for our daughters which is why we chose the hotel. This is just an all around poor experience.

False advertising—pool not open at all

I feel like this place is contracted to house members of the homeless population, which is great. But they don't clean nor stock their rooms. I checked out 5 minutes after seeing the room. Now fighting to get my money back.

I booked my room on Orbitz.com and planned to pay at the property when we arrived Wednesday night. After being at Childrens hospital all day, we get to the hotel only to find out on top of the cost of the room there was a $100.00 deposit fee which was never mentioned and which I did not have. So me, my wife, our daughter and grandson had to drive around unfamiliar area til we got somewhere to sit and figured out what we were going to do so we didnt have to drive two and a half hours to our home just to drive another two and a half hours back to Childrens in the early morning for my grandsons other doctors appointments. Not to mention when I went to check in thinking we had a room, the young lady at the front desk was about as rude as could be and didnt even offer to look into my reservation. I definitely do not recommend staying here.

Nothing i liked. Flew in from California and while checking in the hotel, there were staff drunk and excessively loud. Room was not up to standard by no means. Horrible area. Would not recommend this hotel. It's been a week, and have not received my refund.

The place is highly suspect. Feeling unsafe and uneasy.

Still waiting for money vack had to leave early.

I loved everything

Hotel was run down and filthy. Rooms smelled terrible. No breakfast. Pool and hot tub were closed. Front desk clerk was wonderful but very overwhelmed.

The cleaning ladies were very nice, and did a great job.

Staff was Great and very accommodating!!! Kinda noisy being beside the freeway, but overall very pleasant...Close to food locations and gas stations.

The room reeked of smoke despite being no smoking. They had a very loud party going until after midnight. The staff just shrugged their shoulders and said we are full.

The staff was welcoming and pleasant. We had 2 rooms. 1 was filthy. Bed sheets, snot on a mirror, and smelled like cheap cologne. 2nd room was a little cleaner, but, toilet leaked on the floor, clothes hook on bathroom door fell off when we hung a tshirt, smelled like musty moldy carpet, tape on tv remote with someone's hair stuck on it, and microwave ran but never heated food. Also, the owner decided to let a local have a birthday swim party. Kids everywhere and left water filthy. We couldn't use the pool.

Nothing was unique. It was filthy and run down. The ice makers were broken. The lobby bathroom sink was clogged, two of the three stalls have broken locks and the other was out of order. Another guest in the lobby was yelling about roaches in his room. They were out of coffee cups in the lobby and breakfast service, serving them in plastic cups which burned my fingers. The toilet seat plastic screw and nut was broken on one side in my room, and it took balance not to side off. They were short staffed at check in during the car show weekend, and it took quite a long time to check in. There was Coca-Cola spilled in the phone receiver slot such that trying to use the phone the first time put sticky Coke in my hair. All in all, it was a terrible, dismal experience.

Decline of the hotel conditions since taken over by Norwood. Smaller breakfast, loud people.

VERT poorly maintained. Definately NOT worth the money.

This was a great property for the price! The room and hallways smelled clean (at times like cleaner), the rooms were quiet (except the bathroom) and everything functioned properly. The pool and pool area were okay. Breakfast wasn't bad, but nothing to write home about. I thought is a bit unnecessary for management to argue with someone who wanted to finish her breakfast in her room about not taking food out of the breakfast area - I understand you don't want people wasting food or giving it to a non-guest, but sometimes people need to not be in a crowded room eating first thing in the morning.

E Dublin Granville Rd Columbus OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free secured self parking
  • Indoor pool

Norwood Inn & Suites North Conference Center is located 1.7 mi (2.8 km) from Anheuser-Busch Brewery and within a 10-minute drive of Ohio Expo Center and State Fair. This 128-room hotel has private in-room pools along with an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:00 AM. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

The 128 recently renovated accommodations afford space to spread out with dining areas and sitting areas. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private pools, microwaves, and refrigerators are also standard.


Property features

At Norwood Inn & Suites North Conference Center, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard 1 King Bed Non Smoking

1 King Bed | Sleeps 3

1 King Bed Non-Smoking

1 King Bed | Sleeps 3

2 Queen Beds, Non-Smoking

2 Queen Beds | Sleeps 5

Luxury 1 King Bed with Hot Tub Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Norwood Inn & Suites North Conference Center

Everyone (6) Couples (4) Family (11)
1
Family Family with small children Partner Couples

Rude staff at the front desk, argued with us every step of the way. All the amenities we wanted are all currently unavailable. This is the worst hotel experience we have ever had. We just wanted to be able to come in and go to sleep, as it was a late night for us, we didnt want to deal with rude staff. There is no pool or breakfast available for our daughters which is why we chose the hotel. This is just an all around poor experience.

By on Apr 18, 2022

Review comment responded on Apr 19, 2022

Dear Guest, We sincerely apologize that we did not accomplish this during your stay with us. We take this very seriously and are very sorry about the issues you faced. This has been forwarded to management. We look forward to your next stay with us.

1
Everyone

False advertising—pool not open at all

By on Apr 9, 2022

Review comment responded on Apr 10, 2022

Dear Guest! Thank you for the rating! We understand the property may not be up to your expectations We will improve our guest service. Thank you again.

1
Partner Couples Business Business

I feel like this place is contracted to house members of the homeless population, which is great. But they don't clean nor stock their rooms. I checked out 5 minutes after seeing the room. Now fighting to get my money back.

By on Dec 13, 2021

Review comment responded on Dec 15, 2021

Dear Marcel! Thank you for your recent review. I apologies for the issues you encountered during your stay. I have noted all of the feedback raised and taken the appropriate action where required. We hope to have you back in the future!

1
Family Family with small children Partner Couples Business Business

I booked my room on Orbitz.com and planned to pay at the property when we arrived Wednesday night. After being at Childrens hospital all day, we get to the hotel only to find out on top of the cost of the room there was a $100.00 deposit fee which was never mentioned and which I did not have. So me, my wife, our daughter and grandson had to drive around unfamiliar area til we got somewhere to sit and figured out what we were going to do so we didnt have to drive two and a half hours to our home just to drive another two and a half hours back to Childrens in the early morning for my grandsons other doctors appointments. Not to mention when I went to check in thinking we had a room, the young lady at the front desk was about as rude as could be and didnt even offer to look into my reservation. I definitely do not recommend staying here.

By on Oct 15, 2021

Review comment responded on Oct 16, 2021

Dear Steven! Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

5
Everyone

By on Aug 24, 2021

1
Family Business Business

Nothing i liked. Flew in from California and while checking in the hotel, there were staff drunk and excessively loud. Room was not up to standard by no means. Horrible area. Would not recommend this hotel. It's been a week, and have not received my refund.

By on Aug 22, 2021

Review comment responded on Aug 24, 2021

Dear Guest! Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

2
Family Family with small children

The place is highly suspect. Feeling unsafe and uneasy.

By on Aug 16, 2021

Review comment responded on Aug 16, 2021

Dear Guest! Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

2
Family with small children

Still waiting for money vack had to leave early.

By on Jun 26, 2021

Review comment responded on Jun 26, 2021

Dear Guest! Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

5
Family with small children

I loved everything

By on May 4, 2021

Review comment responded on May 5, 2021

Dear Guest! We are so grateful for your feedback on your stay with us! It would be our pleasure to welcome you back again soon.

1
Family Family

Hotel was run down and filthy. Rooms smelled terrible. No breakfast. Pool and hot tub were closed. Front desk clerk was wonderful but very overwhelmed.

By on Mar 6, 2021

Review comment responded on Mar 6, 2021

Dear Guest! We definitely appreciate your feedback, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!

Norwood Inn & Suites North Conference Center

1213 E Dublin Granville Rd, Columbus, OH 43229
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