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Rodeway Inn

2.5 out of 5.0

Recent guest reviews

The experiences here is always great. I will stay here again in the near future.

Non smoking area was given nor not offered. The breakfast was nothing to even tell. The staff were unfriendly, No phone in the room. no clock, holes in the bedding. Paint was coming off the wall in places and the floor in the bath room was dirty. Only a few towels. We stayed only 2 nites because of the condition of the room. Staff smoked in front of our room. Again I would never use the facility or recommend this to any one else.

If you do the extended check out they'll charge you $30 and then they'll let their Maids walk in on you the maids will not get punished they will not have to say they're sorry you will get blamed for it worst hotel ever! Management cusses you out if you go and complain on them and then if you are talking to corporate or if you go through like a web one of the travelocity's or Orbitz or anything like that and complain they will stand there and listen to every word you have to say also it is near impossible to find out who the franchise owner is to get compensated for anything that the maids break

It was a good experience staying at the hotel.. Had a clean and comfortable room. Nice TV with cable. I would say. I would stay there again..

Our room had a lot of maintenance issues that needed to be addressed. There was no cover plate over the bathroom light switch or the smoke detector box, the toilet seat was too large for the toilet and there for bathroom door wouldn't shut, the curtain had pain or something on them and wouldn't cover the whole window since some pins that hung them were missing. It wouldn't have been so bad had there not been a bright light right outside the window. Unfortunately there were no other rooms available so there was nowhere else to go. The night manager couldn't help us but we spoke to the day manager Steven H. who immediately called the maintenance person to get these items fixed. Steven went out of his way to help us getting our flight boarding passes printed, recommending places to see in the area, and helping us out. Despite the bad luck with the room his helpfulness helped overshadow all the problems we had with the room.

Maybe my worse motel stay ever - room smelled so bad we had to move to another - in new room carpet was one big stain. Witnesed a fight(actual fight) just outside the main entrance one afternoon - cops had to be called twice by the staff within my short stay.

Just like everywhere else in CO Springs, the owner/management does not put enough of the profits back into keeping the place up. The maint man is left to making repairs with electrical tape rather than replacing damaged items. Functionally it makes no difference, but for the price they charge it would be nice to do away with such eyesores. Also, there aren't nearly enough electrical plugs for someone traveling for business (computers, hotspot, printer, etc.)

Kids running halls at night, dogs barking, and shady people lortering and smoking under every shade tree. Facility is trashy. (Abandoned vehicles in parking area)

The reason this hotel was terrible is because, when we first walked into the room, it smelled like urine. The hide away bed had used linen on it, that had bed urinated on. Secondly there were kids running up and down the hallways all the way up until 10 pm. I called the front desk to make them take care of it. But I'm still inversion why kids were just running up and down the hallways in the first place. Lastly, the hotel sign is still an old sign. Want sure if we were at the right hotel. Thanks goodness the price wasn't that bad.

Dirty, scary. I didn't even go on the room. Was there with my 8 year old daughter and did not feel safe. It seemed like a vagabond hotel. Their paperwork maids fill out regarding cleanliness the rooms was sitting on the front desk and they wanted to put me in a room between 2 others labeled "CLOSED FOR MOLD" another comment written down was "Closed. HOLY HELL!!" No thanks. I don't care if I don't get money back. Health and safety of not staying here are worth it

520 N Murray Blvd Colorado Springs CO

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located in Cimarron Hills within a mile (2 km) of The Citadel Mall, Rodeway Inn is within a few miles (5 km) of United States Olympic Complex. This 69-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also nearby are Colorado Music Hall and Palmer Park.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Rodeway Inn's 69 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, ironing boards, and desks.


Property features

At Rodeway Inn, guests have access to free WiFi in public areas, a 24-hour business center, and express check-out. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a terrace and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Rodeway Inn

Everyone (9) Business (1)
5
Everyone

The experiences here is always great. I will stay here again in the near future.

By on Oct 14, 2017

Review comment responded on Oct 20, 2017

Thank you for your review we are glad we could accomodate your needs.

1

no way would we recomment this one to any one else

Everyone

Non smoking area was given nor not offered. The breakfast was nothing to even tell. The staff were unfriendly, No phone in the room. no clock, holes in the bedding. Paint was coming off the wall in places and the floor in the bath room was dirty. Only a few towels. We stayed only 2 nites because of the condition of the room. Staff smoked in front of our room. Again I would never use the facility or recommend this to any one else.

By , from ND on Oct 11, 2017

Review comment responded on Oct 20, 2017

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

1

if you want privacy i would not stay at this hotel

Everyone

If you do the extended check out they'll charge you $30 and then they'll let their Maids walk in on you the maids will not get punished they will not have to say they're sorry you will get blamed for it worst hotel ever! Management cusses you out if you go and complain on them and then if you are talking to corporate or if you go through like a web one of the travelocity's or Orbitz or anything like that and complain they will stand there and listen to every word you have to say also it is near impossible to find out who the franchise owner is to get compensated for anything that the maids break

By , from Colorado springs, CO on Sep 15, 2017

Review comment responded on Sep 21, 2017

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

4
Everyone

It was a good experience staying at the hotel.. Had a clean and comfortable room. Nice TV with cable. I would say. I would stay there again..

By on Dec 5, 2016

Review comment responded on Dec 8, 2016

Thank you So much for your feedback! We are happy to hear that we were able to meet your standards with this stay! We appreciate your business!

3
Everyone

Our room had a lot of maintenance issues that needed to be addressed. There was no cover plate over the bathroom light switch or the smoke detector box, the toilet seat was too large for the toilet and there for bathroom door wouldn't shut, the curtain had pain or something on them and wouldn't cover the whole window since some pins that hung them were missing. It wouldn't have been so bad had there not been a bright light right outside the window. Unfortunately there were no other rooms available so there was nowhere else to go. The night manager couldn't help us but we spoke to the day manager Steven H. who immediately called the maintenance person to get these items fixed. Steven went out of his way to help us getting our flight boarding passes printed, recommending places to see in the area, and helping us out. Despite the bad luck with the room his helpfulness helped overshadow all the problems we had with the room.

By , from VA on Oct 4, 2016

Review comment responded on Oct 5, 2016

Thank you so very much for your feedback! It only helps us to make the necessary improvements to ensure a great experience! Also, I am glad to hear that Steve and the maintenance guys were able to help you out as soon as possible! We will work hard on these issues! Thank you again!

1

run away

Everyone

Maybe my worse motel stay ever - room smelled so bad we had to move to another - in new room carpet was one big stain. Witnesed a fight(actual fight) just outside the main entrance one afternoon - cops had to be called twice by the staff within my short stay.

By on Sep 2, 2016

3
BusinessTravelers

Just like everywhere else in CO Springs, the owner/management does not put enough of the profits back into keeping the place up. The maint man is left to making repairs with electrical tape rather than replacing damaged items. Functionally it makes no difference, but for the price they charge it would be nice to do away with such eyesores. Also, there aren't nearly enough electrical plugs for someone traveling for business (computers, hotspot, printer, etc.)

By on Aug 4, 2016

3

it's a place to sleep.

Everyone

Kids running halls at night, dogs barking, and shady people lortering and smoking under every shade tree. Facility is trashy. (Abandoned vehicles in parking area)

By on Jul 18, 2016

Review comment responded on Jul 22, 2016

thanks for staying with us and thank you for the feedback. we will do our best to make improvement. Have a nice day

1

hotel not that great

Everyone

The reason this hotel was terrible is because, when we first walked into the room, it smelled like urine. The hide away bed had used linen on it, that had bed urinated on. Secondly there were kids running up and down the hallways all the way up until 10 pm. I called the front desk to make them take care of it. But I'm still inversion why kids were just running up and down the hallways in the first place. Lastly, the hotel sign is still an old sign. Want sure if we were at the right hotel. Thanks goodness the price wasn't that bad.

By on Apr 18, 2016

Review comment responded on Jul 22, 2016

Sorry for the inconvinences. Recently changed ownership and trying to make the place better. thanks for the feedback and we will do our best to make the place better. have a nice day

1

didn't stay. didn't even go in the room.

Everyone

Dirty, scary. I didn't even go on the room. Was there with my 8 year old daughter and did not feel safe. It seemed like a vagabond hotel. Their paperwork maids fill out regarding cleanliness the rooms was sitting on the front desk and they wanted to put me in a room between 2 others labeled "CLOSED FOR MOLD" another comment written down was "Closed. HOLY HELL!!" No thanks. I don't care if I don't get money back. Health and safety of not staying here are worth it

By , from Colorado on Feb 24, 2016