The location was ideal and central to where I needed to be. I like that there was some street parking so I didn't have to count on parking in the hotel's really tiny parking lot (or pay to do so). The first room I had was mediocre: toilet wasn't working properly and the fridge wasn't cold. They switched my room three second night and that room was much better. Bed was very comfortable also.
Clean and well maintained. Non-smoking makes it even better! 😍
Holiday inn was clean and had pleasant stay! Thanks
I liked service and cleaness . I didnt like that there was barely any parking
Great location good staff however, parking is very limited.
Nice location close to rail station and they had a shuttle that dropped and picked us up very quickly from rail station. I only wish they had a hot tub as after all the walking we did a soak would have been nice. Breakfast was good as well.
Good staff, excellent breakfast...a/c didn’t work, only one elevator working. On the edge of a not so nice area.
Check-in was quick and efficient. Breakfast was good with a nice variety. Room was clean with everything functioning properly. Wi-fi fast. Fitness room was small, but the treadmill was working which is all I wanted or needed. Neighborhood was OK, but not sure how comfortable I would feel taking an evening stroll. Overall, a good experience.
Very clean. Many amenities for a hotel in its price range. Within walking distance to good restaurants and downtown Silver Springs. Convenient to Metro, with a shuttle, but wasn't told the shuttle wouldn't be available Sunday, the day I left. I reported a bathtub faucet handle coming off and vibration of the refrigerator; the faucet was fixed, but not the refrigerator.
The staff was nice and courteous. Bed was comfortable and had all the convienice of home away from home.
hotel was really nice and clean... nice location.. staff were extremely helpful and nice.. i had to check out few days early and they could accommodate... would definitely recommend.
Besides some valet parking issues, the stay was great.
First of all, this is not a Holiday Inn. That is very deceiving because that's what I thought I had purchased. It is actually the Comfort Inn and it will convert to the Holiday Inn in September. After I checked in, I arrived to my room where it was infested with roaches. I was planning to stay for 2 nights and I was traveling with my 3 kids (ages 2 - 9). The minute we walked into the room, without even turning on the light, my oldest kid found 3 roaches. I was so disgusted I turned around and went back to the front desk and told them I couldn't stay in that room. They told me that was the only room available. So I left that hotel. It was in a very loud and run down neighborhood. I didn't feel safe at all. They also charge $10 to leave your car in the lot IF there is space available. If there is no space, you need to leave the keys at the front desk or park on the street. I would definitely not recommend this hotel to no one. There are way better hotels out there near the DC area at a better rate and not infested with roaches.
This hotel was actually a Comfort Inn, which made it trickier to find. When I asked about this at the desk and said it was confusing, the woman indicated that it either was recently or would soon be a Holiday Inn Express, but it still wasn't very clear to me. My room was very hot and stuffy (probably 10-15 degrees warmer than the hallway, which was not very cool either), even after leaving the AC at max overnight.
I stayed at the Comfort Inn to research at National Archives and visit some friends. Due to the hotels location to the metro and the archive it proved a good location. Although the outside of the hotel looks old, the rooms have been (are) undergoing remodeling. My room was nice and clean. My biggest problem with the room was being on the sixth floor and it was not. The hallway was not air conditioned which made the entire floor warm and the little a/c unit the room had trouble keeping the room cool. Overall the staff was friendly and helpful, but I had some trouble at check-in because only one staff member was working and there was line of people waiting to check-in and the staff member accidentally overcharged me for parking (yes due to the lack of parking in the vicinity it cost 10 dollars a day to park). Although I think price is slightly too high, I would stay here again
Dirty, Disgusting, smells like an ashtray and is filled with construction workers. Please do not book this hotel, it will not actually be renovated to be a holiday inn until fall! Terrible and there is no place decent to eat within walking distance
Overall, you get what you pay for. The amenities and rooms are not that great, but it is worth the price in the general area. The hotel is not correctly listed on the website and that caused confusion when finding the location.
Located in Downtown Silver Spring, Holiday Inn Express Washington DC N-Silver Spring, an IHG Hotel is adjacent to Montgomery College and within a 15-minute walk of popular sights like Gateway to NOAA. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a fitness center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All of Holiday Inn Express Washington DC N-Silver Spring, an IHG Hotel's 129 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.
Renovated in 2016, Holiday Inn Express Washington DC N-Silver Spring, an IHG Hotel offers a fitness center, free WiFi in public areas, and a 24-hour business center. Parking is available for USD 10.00 per night (USD 10.00 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
The location was ideal and central to where I needed to be. I like that there was some street parking so I didn't have to count on parking in the hotel's really tiny parking lot (or pay to do so). The first room I had was mediocre: toilet wasn't working properly and the fridge wasn't cold. They switched my room three second night and that room was much better. Bed was very comfortable also.
Thank you for taking the time to review our hotel! I truly apologize for the issues you had during your stay, and I'm happy to hear that we could quickly get you into another room. Thank you for choosing our hotel.
Thank you so much for staying with us!
Clean and well maintained. Non-smoking makes it even better! 😍
Thank you for staying with us. We are glad our hotel and staff met your expectations. We appreciate your business.
Holiday inn was clean and had pleasant stay! Thanks
Thank you for staying with us and letting us know about your recent visit. We appreciate your business and your feedback.
I liked service and cleaness . I didnt like that there was barely any parking
Thank you for completing the Survey. We appreciate your comments. Yes, as a city property we do have limited parking, that is why we switch to valet in the evening to ensure our guests have parking in the overflow area. Thank you for staying with us!
Great location good staff however, parking is very limited.
Thank you for staying with our hotel during your recent visit to the area. We are a city property, so yes parking is limited which is why we switch to Valet in evenings to accommodate parking at our overflow parking lot. Thank you for your time to complete the survey and your positive comments regarding our staff and location. We do appreciate your business and your feedback.
Thank you for letting us know about your stay. Your feedback is greatly appreciated.
Nice location close to rail station and they had a shuttle that dropped and picked us up very quickly from rail station. I only wish they had a hot tub as after all the walking we did a soak would have been nice. Breakfast was good as well.
Thank you for taking the time to let us know about your recent stay. We are glad you enjoyed your stay at our hotel and the location. We are happy we were able to meet your expectations during your visit to our area.
Good staff, excellent breakfast...a/c didn’t work, only one elevator working. On the edge of a not so nice area.
Thank you for taking the time to complete the survey. We appreciate your comments on our staff and breakfast. The one elevator is under re-construction currently and will be operating soon. We are a city property, but Silver Spring is considered a very safe area. I am sorry you felt it was not a nice area.
Hello, could you please call the hotel directly, I would like to discuss your stay. Thank you for your review!