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Recent guest reviews

The staff was very friendly and helpful and the food was actually quite excellent!

Did not have a complimentary breakfast but I should learn to read. Enjoyed our stay.

Spacious rooms and common area. Staff was awesome. Very close to restaurants.

Staff is awesome!!! Room very nice and clean. Close to many restaurants and entertainment/activities. We will stay there again.

staff was very friendly and rooms and beds were awesome . Very comfortable beds . I would stay again .

My stay was good my fist night was a bit rough there was a football team in the room next door the next day front desk changed my room with out any hesitation, Thanks guys you made it work.

Hallways smelled like cigarette smoke as if smell was coming thru ventilation. Our first room had an overwhelming smell of bleach. It was very sickening. They moved us to a room on another floor which was much better. The next morning we were awakened by hammering from renovations on floor below. Overall the hotel was nice but I can say I have had much better stays elsewhere. The best thing was the dual showerhead. It was amazing.

there for a family outing/reunion and enjoyed every minute with family. Room was nice clean, but really needed handicapped bars by toilet and higher commode, unit was close to the floor, no bar to help get up. only other problem was a/c smelled of urine ...

We were in town for a family wedding. There was 6 rooms of us for the wedding. The staff was very friendly and helpful. Only suggestion I have is to put vents into the bathroom and offer a free breakfast buffet. The location was great to get to the wedding in Clover, SC. We did not use the pool, bur the other family member with children did.

Got up at 7am to see the toilet overflowing called and let them know came and got the water up but didnt even clean the bathroom.The plumber came and told me theycame and told me they had fault strippers on the toilet.

The hotel is beautiful to view....I expected our stay to be comfortable. The hotel did not appear to be busy. The restauant addition was very inept..so many complaints re: the poor service. Just ONE example: 4 people in the entire lounge...2 at our table, and they "forgot" one of our meals?? Whether at the counter or sitting at a table, there was always some confusion in completing an order. They never got it right-we finally ate elsewhere. As for the hotel, there were many issues, but the most important were: our room was not cleaned. Simple as that.....the floor, sink and tables were not touched, the bed sheets on top of the mattress, towels were bunched up, pillows just tossed on the bed....no cups left for coffee, just sloppy. Pool area/water dirty and chlorine very strong...unable to use. Guest information guide - out of date. Only two people introduced themselves: Lamour and Animine (spelling?) and along with the gentleman at the front desk were wonderful.On the last day, when speaking with the Manager, it seems there have been many changes for the staff and I do know how difficult transition can be. These complaints are minor, and I have previous stays with the Marriott Corp. that have been wonderful. I think there just needs to be more attention to detail.

Very helpful man at the front desk. Clean, quiet hotel.

I loved everything about my stay. The staff was nice and the room was outstanding. Thank you Marriott for another very nice stay.

Typical CY by M. Pros: double headed shower was really nice and tons of outlets in the room at convenient locations. Hotel is located near good restaurant spots and my appt. Cons: the heater in my room was noisy and the hotel restaurant was closed for training (2/17/14). The "gym" had 2 treadmills, 1 elliptical and a bench but no weights.

We spent eight nights at this well appointed hotel and had an excellent experience, The staff were friendly and accommodating and make our stay quite delightful. Breakfast was good and catered to all taste buds. A restaurant was not available for dinner or room service which would have been nice, given that the polar vortex made ventures outside a chilling experience. I would definitely stay again and hope that other members of the chain are equally accommodating.

I was a little disappointed in the fact that the hotel lobby was being renovated but that did not cause me much undue stress. Everything else was above average. I enjoyed my stay.

I traveled down for just one night and was pleasantly surprised by my accommodations. The room was spacious and clean. The updates to the rooms were extremely well done. I would recommend this hotel and would stay there again.

Remount Road Gastonia NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Eastridge Mall, Courtyard by Marriott Charlotte Gastonia is within 2 miles (3 km) of CaroMont Regional Medical Center. This 130-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All of Courtyard by Marriott Charlotte Gastonia's 130 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect 27-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests of Courtyard by Marriott Charlotte Gastonia have access to an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen Bed | Sleeps 5

Guest reviews for Courtyard by Marriott Charlotte Gastonia

Everyone (9) Couples (8) Business (2) Family (6) Other (2)
1
Everyone

By on Oct 19, 2020

Review comment responded on Dec 3, 2020

We are sorry to see we did not earn a perfect rating from you. We would like to learn more about your experience with us so we may improve in the future. Your feedback would be appreciated.

5
Partner Couples Family

The staff was very friendly and helpful and the food was actually quite excellent!

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

How wonderful to hear from another satisfied patron! At Courtyard Charlotte Gastonia, we love to impress and are so happy you found our service and cuisine five-star worthy. Choose us again for another fantastic stay, should your plans bring you back our way!

5
Partner Couples Business Business

Did not have a complimentary breakfast but I should learn to read. Enjoyed our stay.

By , from Killen, AL on Apr 6, 2019

Review comment responded on Apr 9, 2019

Dear William, We're happy to see that you had a great stay with us! On your next visit, our team would be glad to help you get breakfast bundled with your reservation. Your five-star rating is encouraging and we look forward to our next opportunity to serve you.

4
Everyone

By on Mar 16, 2019

5
Everyone

Spacious rooms and common area. Staff was awesome. Very close to restaurants.

By , from Raleigh, NC on Sep 3, 2018

Review comment responded on Sep 4, 2018

Dear Meredith, thank you for sharing your review of the Courtyard Charlotte Gastonia. We are pleased that you enjoyed your visit and appreciate your gracious comments about your comfortable room and our staff's hospitality. Thanks for your kind words, and we look forward to seeing you soon. Olivia Popplewell, General Manager

5

nice hotel near my daughter, plus near charlotte

Everyone

Staff is awesome!!! Room very nice and clean. Close to many restaurants and entertainment/activities. We will stay there again.

By on Oct 9, 2017

Review comment responded on Oct 11, 2017

Dear Guest, we were delighted to read you enjoyed your stay at the Courtyard Charlotte Gastonia. As you mentioned, our location is unique in that we are not too far off the expressway and we have many restaurants to choose from in the area, in addition, we are thrilled to know you loved the service provided by our courteous associates. We hope to see you back again soon. Olivia Popplewell, General Manager

4

awesome hotel

Everyone

staff was very friendly and rooms and beds were awesome . Very comfortable beds . I would stay again .

By on Mar 1, 2017

Review comment responded on Mar 3, 2017

Dear Guest, thank you for sharing a review of the Courtyard Charlotte Gastonia. We are pleased to read that you liked our friendly associates and your comfortable room. Thanks again for your kind words, and we look forward to seeing you soon. Olivia Popplewell, General Manager

4

weekend getaway.

Everyone

My stay was good my fist night was a bit rough there was a football team in the room next door the next day front desk changed my room with out any hesitation, Thanks guys you made it work.

By , from philly on Nov 22, 2016

Review comment responded on Nov 24, 2016

Thanks for taking the time to let us know that your weekend getaway at the Courtyard Charlotte Gastonia was comfortable. We are happy that our location was perfect for your needs and you enjoyed the exceptional service from our front Desk associates. We hope you will choose us the next time you visit our area! Olivia Popplewell General Manager

3

average hotel. busy weekend in gastonia?

Everyone

By on Oct 24, 2016

Review comment responded on Oct 26, 2016

We apologize for disturbances from other guests during the night. We are so sorry you did not sleep well in our hotel and that we failed to resolve the problem while you are here. We appreciate your feedback and hope you will stay with us again in future. Olivia Popplewell General Manager

3
Everyone

Hallways smelled like cigarette smoke as if smell was coming thru ventilation. Our first room had an overwhelming smell of bleach. It was very sickening. They moved us to a room on another floor which was much better. The next morning we were awakened by hammering from renovations on floor below. Overall the hotel was nice but I can say I have had much better stays elsewhere. The best thing was the dual showerhead. It was amazing.

By on Aug 31, 2016

Review comment responded on Sep 2, 2016

Thank you for staying with us and for taking the time to share your experience. We are glad to know you enjoyed the wonderful shower but we are very sorry about the noise and the smell. I can assure you that we will address these issues in an effort to improve the overall guest experience. We hope to have another opportunity to provide you with a more memorable experience in the future. Thank you. Olivia Popplewell, General Manager

Courtyard by Marriott Charlotte Gastonia

1856 Remount Road, Gastonia, NC 28054
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