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Recent guest reviews

Was a great stay

Staff super nice, comfortable bed but a little noisey after 10pm (until 11ish)from conferences under my window(pool view) and I stayed for 7 days. the housekeeper left 2 glasses from the first day in my bedroom, so needs attention to those details, room was a little dusty, towels a bit old. Chromcast on tv was turning off all the time. Food is very good and honest, pool and beach are super pretty, wonderful sunsets! Cool people hanging out. Cleaningness around the hotel was good, beautiful lobby at night, with candles.

Great experience, great service. Bob, the manager, was super helpful and super nice! We now have a go-to hotel whenever we visit San Diego.

Really loved that this resort was so family friendly! I chose to stay here mainly because of the pool. The pool is a max of 5 feet deep and has a walk in slope area that was perfect for my 2 year old. There was also a small toddler/baby pool that was perfect for a little ones, but the only downside was that one didn’t appear to be heated - not that my 2 year old minded. The room had a mini fridge and microwave that came in really handy. We didn’t have a bathtub, but it wasn’t a dealbreaker. The furniture is a little dated in the room, but it wasn’t a dealbreaker either. Overall really liked our stay here and will be returning! Staff and very friendly. Beautiful views of the ocean right from the pool.

Enjoyed the heated pool and the food in the dining room

Nice quiet location with spectacular view of ocean. Looks modern and clean. Great pool and jacuzzi area.

I thought I booked a view room but it was a view of a parking lot. That’s why I paid so much money for it. It was no better than a $150 room.

Property open and available to persons not staying as guests.

The property was clean and the view from my room was awesome. The staff was very nice and professional i will stay again very nice hotel.

It was impossible to open pool gate. The only restaurant was closing very early at 7pm

I wasn’t expected to wait 5 or 6 hours to access the pool, this is ridiculous, I paid a lot for one night and then I treated like that, they didn’t even put note any where online or in the hotel before you check in to let you know about the wait time, beside how rude some of the staff, and they removed the cushions in the waiting area, never clean the tables and they made me do it. Not going there never.

Great staff but unfortunately they made a mistake with my cabana reservation. My room was okay but later had a leak which left me no choice but to leave. Broken wine glasses in front of my room was very dangerous and it being there for three days of my stay was just ignorant.

The beach access from this place is not as easy. We got stuck in ths camp grounds because they close all access at 7pm and we had no idea. The room rate is not worth staying at this rate stay one block away for the same type of convince and the rates are cheaper. We ended up driving to a beach the next morning.

Great place! There was not as much communication about expectations for room maintenance as I expected but all else was great. Perfect location too!

Ponto Rd Carlsbad CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Cape Rey Carlsbad Beach, a Hilton Resort & Spa places you within a mile (2 km) of popular attractions like Flower Fields of Carlsbad and Carlsbad Premium Outlets. This 215-room, 4.5-star resort has a restaurant, a full-service spa, and an outdoor pool.


Dining

Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.


Property features

Guests of Cape Rey Carlsbad Beach, a Hilton Resort & Spa enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Parking is available for USD 30 per night (USD 40 per night for valet parking), and there's also an area shuttle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this beach resort include a steam room, free WiFi in public areas, and a spa tub.

Room options

Room, 2 Queen Beds, Balcony, Ocean View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Pool View

1 King Bed | Sleeps 3

Guest reviews for Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Everyone (23) Couples (1) Family (8)
5
Everyone

Was a great stay

By , from South Ogden on Sep 19, 2023

Review comment responded on Sep 21, 2023

Dear Janet,It is wonderful to know that you had an excellent experience with us! Thank you for your wonderful review and for giving us a perfect rating. We hope to welcome you back again soon!Sincerely,Thomas LeeGeneral Manager

4
Everyone

Staff super nice, comfortable bed but a little noisey after 10pm (until 11ish)from conferences under my window(pool view) and I stayed for 7 days. the housekeeper left 2 glasses from the first day in my bedroom, so needs attention to those details, room was a little dusty, towels a bit old. Chromcast on tv was turning off all the time. Food is very good and honest, pool and beach are super pretty, wonderful sunsets! Cool people hanging out. Cleaningness around the hotel was good, beautiful lobby at night, with candles.

By , from berkeley on Sep 15, 2023

Review comment responded on Sep 17, 2023

Dear Roberta,Thank you for sharing your feedback about your recent stay at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. We appreciate your kind words regarding our friendly staff and comfortable beds. We also appreciate your constructive feedback, and we'll use your comments to improve and ensure a better experience for future guests. Thank you for the compliments on our culinary offerings, and we hope to have the opportunity to welcome you back in the future.Sincerely,Thomas LeeGeneral Manager

5
Family with small children

Great experience, great service. Bob, the manager, was super helpful and super nice! We now have a go-to hotel whenever we visit San Diego.

By on Aug 29, 2023

Review comment responded on Aug 31, 2023

Dear Jamie, It was a delight to have you as our guest at Cape Rey Carlsbad Beach, a Hilton Resort and Spa for your recent visit, and we appreciate your kind words. We work hard to meet expectations like yours, and it is pleasing to know our exceptional staff and superb accommodations impressed you. Thank you for your compliments; we will pass them along to Bob. We look forward to hosting you again the next time you're in San Diego!Sincerely,Thomas LeeGeneral Manager

4
Family with small children

Really loved that this resort was so family friendly! I chose to stay here mainly because of the pool. The pool is a max of 5 feet deep and has a walk in slope area that was perfect for my 2 year old. There was also a small toddler/baby pool that was perfect for a little ones, but the only downside was that one didn’t appear to be heated - not that my 2 year old minded. The room had a mini fridge and microwave that came in really handy. We didn’t have a bathtub, but it wasn’t a dealbreaker. The furniture is a little dated in the room, but it wasn’t a dealbreaker either. Overall really liked our stay here and will be returning! Staff and very friendly. Beautiful views of the ocean right from the pool.

By on Jul 6, 2023

Review comment responded on Jul 10, 2023

Dear Jeanette,With some breathtaking views to wake up to and a fun pool area that the entire family can enjoy, you are certain to have a wonderful experience at Cape Rey Carlsbad Beach, a Hilton Resort and Spa. Thank you so much for the review. We can't wait to welcome you back again soon. Sincerely,Thomas LeeGeneral Manager

5
Everyone

Enjoyed the heated pool and the food in the dining room

By on Apr 7, 2023

Review comment responded on Apr 9, 2023

Dear Charles,Thank you for taking the time to share your comments with us. We are happy to hear that you enjoyed our fun pool area and great dining options. It was a pleasure hosting you, and we hope to see you again soon! Sincerely,Thomas LeeGeneral Manager

5
Family Friends

Nice quiet location with spectacular view of ocean. Looks modern and clean. Great pool and jacuzzi area.

By on Apr 1, 2023

3
Everyone

By on Oct 10, 2022

2
Everyone

By on Jul 4, 2022

3
Everyone

I thought I booked a view room but it was a view of a parking lot. That’s why I paid so much money for it. It was no better than a $150 room.

By on Mar 6, 2022

Review comment responded on Mar 8, 2022

Dear Paul, Thank you for your feedback. While we're glad aspects of your stay were pleasant, we apologize for any disappointment with the view. We'll look into your comments further, and we hope to see you again the next time you're in town. Sincerely, Thomas Lee General Manager

4
Family

Property open and available to persons not staying as guests.

By on Sep 15, 2021

Review comment responded on Sep 17, 2021

Dear Joan, We appreciate you staying with us and taking the time to share your thoughts. It's great to see that your overall stay was pleasant. However, we apologize for any concerns about safety, and we'll keep your comments in mind. Should you be in the area again, please come back to see us. Sincerely, Thomas Lee General Manager

Cape Rey Carlsbad Beach, a Hilton Resort & Spa

1 Ponto Rd, Carlsbad, CA 92011
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