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Recent guest reviews

I thought I booked a view room but it was a view of a parking lot. That’s why I paid so much money for it. It was no better than a $150 room.

Property open and available to persons not staying as guests.

The property was clean and the view from my room was awesome. The staff was very nice and professional i will stay again very nice hotel.

It was impossible to open pool gate. The only restaurant was closing very early at 7pm

I wasn’t expected to wait 5 or 6 hours to access the pool, this is ridiculous, I paid a lot for one night and then I treated like that, they didn’t even put note any where online or in the hotel before you check in to let you know about the wait time, beside how rude some of the staff, and they removed the cushions in the waiting area, never clean the tables and they made me do it. Not going there never.

Great staff but unfortunately they made a mistake with my cabana reservation. My room was okay but later had a leak which left me no choice but to leave. Broken wine glasses in front of my room was very dangerous and it being there for three days of my stay was just ignorant.

The beach access from this place is not as easy. We got stuck in ths camp grounds because they close all access at 7pm and we had no idea. The room rate is not worth staying at this rate stay one block away for the same type of convince and the rates are cheaper. We ended up driving to a beach the next morning.

Great place! There was not as much communication about expectations for room maintenance as I expected but all else was great. Perfect location too!

The property is beautiful, right across the street from the beach

Lounge closed at midnight . The hot tub was cold and the employees were rude. Would rather have stayed at a holiday inn

Great location. Enjoyed the sunsets by the pool and with drinks at the restaurant.

Location, restaurant, gym, entertainment and staff.

Location was nice, but there was a camping ground directly in front of beach full of trailers.

Ponto Rd Carlsbad CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Cape Rey Carlsbad Beach, a Hilton Resort & Spa places you next to South Carlsbad State Beach and within a 10-minute walk of North Ponto Beach. This 4.5-star resort has 215 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.


Dining

Enjoy a bite to eat at the resort's seafood restaurant, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.


Property features

Guests of Cape Rey Carlsbad Beach, a Hilton Resort & Spa enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Parking is available for USD 26 per night (USD 31 per night for valet parking), and there's also an area shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include free WiFi in public areas, a spa tub, and a conference center.

Room options

Room, 2 Queen Beds, Balcony, Ocean View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Pool View

1 King Bed | Sleeps 3

Guest reviews for Cape Rey Carlsbad Beach, a Hilton Resort & Spa

Everyone (26) Couples (1) Family (7)
3
Everyone

I thought I booked a view room but it was a view of a parking lot. That’s why I paid so much money for it. It was no better than a $150 room.

By on Mar 6, 2022

Review comment responded on Mar 8, 2022

Dear Paul, Thank you for your feedback. While we're glad aspects of your stay were pleasant, we apologize for any disappointment with the view. We'll look into your comments further, and we hope to see you again the next time you're in town. Sincerely, Thomas Lee General Manager

4
Family

Property open and available to persons not staying as guests.

By on Sep 15, 2021

Review comment responded on Sep 17, 2021

Dear Joan, We appreciate you staying with us and taking the time to share your thoughts. It's great to see that your overall stay was pleasant. However, we apologize for any concerns about safety, and we'll keep your comments in mind. Should you be in the area again, please come back to see us. Sincerely, Thomas Lee General Manager

2
Everyone

By on Aug 10, 2021

2
Everyone

By on Jul 26, 2021

5
Family

The property was clean and the view from my room was awesome. The staff was very nice and professional i will stay again very nice hotel.

By on May 3, 2021

Review comment responded on May 10, 2021

Thank you for being our guest and sharing your feedback. We are thrilled to hear you had such a wonderful stay. We look forward to your return.

3
Friends

It was impossible to open pool gate. The only restaurant was closing very early at 7pm

By on May 1, 2021

Review comment responded on May 3, 2021

Thank you for sharing your feedback with us.

1
Family Friends

I wasn’t expected to wait 5 or 6 hours to access the pool, this is ridiculous, I paid a lot for one night and then I treated like that, they didn’t even put note any where online or in the hotel before you check in to let you know about the wait time, beside how rude some of the staff, and they removed the cushions in the waiting area, never clean the tables and they made me do it. Not going there never.

By , from Orange County, CA on Sep 7, 2020

Review comment responded on Sep 8, 2020

Nader, thank you for sharing your review. Please know that we will be sharing your notes with our team to make the appropriate improvements.

2
Partner Couples

Great staff but unfortunately they made a mistake with my cabana reservation. My room was okay but later had a leak which left me no choice but to leave. Broken wine glasses in front of my room was very dangerous and it being there for three days of my stay was just ignorant.

By , from California on Aug 13, 2020

Review comment responded on Aug 17, 2020

Thank you for sharing your experience. We will discuss your comments with our team to better our guest experience. We hope to have the opportunity to welcome you back again, soon.

3
Everyone

By on Jul 31, 2020

Review comment responded on Aug 3, 2020

Thank you for your rating. We welcome feedback to better improve our guest experience.

3
Friends

The beach access from this place is not as easy. We got stuck in ths camp grounds because they close all access at 7pm and we had no idea. The room rate is not worth staying at this rate stay one block away for the same type of convince and the rates are cheaper. We ended up driving to a beach the next morning.

By on Jul 15, 2020

Review comment responded on Jul 16, 2020

Thank you for sharing your review. We sincerely apologize for the inconvenience you experienced at the beach, unfortunately the gate is run by the state parks. We do hope you will stay with us again in the future.

Cape Rey Carlsbad Beach, a Hilton Resort & Spa

1 Ponto Rd, Carlsbad, CA 92011
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