Front desk staff was rude. Hotel room toilet leaked, hotel needed new paint, light bulbs in the bathroom were out. Overall conditions of the hotel were poor.
Staff was excellent! Accommodations were shabby . Rust on the doors and slider to balcony was hard to lock and old. Bathtub had rust on the outside bottom of tub, door had chipping paint and areas worn. Lack of movie channels available for use or purchase. Elevator was out of order for 2 days. Staff was quick to help with our bags down the stairs when we left. Would still stay at the property but would hope it gets a little TLC from the owners.
Beautiful location nice and clean rooms
Great location. Nice facilities. Friendly staff
Adults only jacuzzi area
Location is perfect. Disappointed to learn the courtyard was being remodeled and those rooms overlooking the courtyard are actually timeshares.
This property is gorgeous and an awesome location in the heart of Carlsbad! Our only gripe was the handling of our concerns by Carlos, he’s rude and shouldn’t be in customer service. However, once escalated to Alex we felt heard and taken care of so thank you!
My stay was very pleasant. Everything was under construction, but any day spent by the ocean is a good day.
A wonderful vacation at the hotel. Check in was fast, the room was very nice and clean and its around downtown Carlsbad and next to the beach. Perfect.
Great location close to beach, in middle of village, close to open restaurant and next to Daily News Cafe. Large comfortable rooms, quiet snd good WiFi.
We did photo some things, we checked under this cushion because is was stained on top and found a paper beer six pack holder and on one side of cushion it looks like someone had vomited on the corner of it maybe a month ago because was pretty dried up, we found paper tags for clothing on rug a beer bottle on patio, there advertisement is very deceiving there photos show bar with about 7 bar stools and tables also a resturant, it also has a photo of a man with his dog laying on grass yet when you check in you have to sign a wavier no pets allowed.At this time that room should have been spotless and checked . Really disappointed . Thanks Denise
The staff were nice but the room was so old - torn screen/dirty carpet/baseboards thrashed - ect
Great location. Suites are very spacious. Even though it was under construction, it was fairly quiet and enjoyable.
The property is in a great location in regards to the area around it, however some rooms were located directly on the busy street.
The court yard view is amazing and a very short walk to the beach. The activity center locates in the parking garage which is kind of odds. My room had a partial view to the courtyard. If possible, find a room with the courtyard view. Overall, it is a very satisfied stay. Will definitely come back again.
Located in Carlsbad Village, Carlsbad Inn Beach Resort is adjacent to Carlsbad State Beach and within a 10-minute drive of other popular attractions like The Crossings at Carlsbad. This 61-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.
Carlsbad Inn Beach Resort's 61 rooms provide refrigerators, coffee makers, and ceiling fans. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks. Weekly housekeeping is available.
At Carlsbad Inn Beach Resort, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include conference space, a 24-hour business center, and free use of bicycles.
Front desk staff was rude. Hotel room toilet leaked, hotel needed new paint, light bulbs in the bathroom were out. Overall conditions of the hotel were poor.
Staff was excellent! Accommodations were shabby . Rust on the doors and slider to balcony was hard to lock and old. Bathtub had rust on the outside bottom of tub, door had chipping paint and areas worn. Lack of movie channels available for use or purchase. Elevator was out of order for 2 days. Staff was quick to help with our bags down the stairs when we left. Would still stay at the property but would hope it gets a little TLC from the owners.
Beautiful location nice and clean rooms
Hi Mitch, Thank you for your feedback! We're happy to hear you enjoyed your visit with us and hope to see you again in the future!
Great location. Nice facilities. Friendly staff
Hi Jeffrey, Thank you for your feedback! We're happy to hear of you enjoyed your time with us and look forward to welcoming you back in the future!
Adults only jacuzzi area
Hi Maura, Thank you for your feedback! We hope you enjoyed our new amenities we offer at the resort. We hope to see you again in the future!
Hello, Thank you for your feedback. We would appreciate the opportunity to discuss your stay with us at your convenience.
Hello, Thank you for your feedback! We hope to welcome you back to the resort in the future!
Location is perfect. Disappointed to learn the courtyard was being remodeled and those rooms overlooking the courtyard are actually timeshares.
Hello, Thank you for your feedback. We agree our location can't be beat! We hope to see you again in the future!
This property is gorgeous and an awesome location in the heart of Carlsbad! Our only gripe was the handling of our concerns by Carlos, he’s rude and shouldn’t be in customer service. However, once escalated to Alex we felt heard and taken care of so thank you!
Hi Layne, Thank you for your feedback! We're glad to hear you enjoyed our property and the location in Carlsbad Village! We will be addressing your concerns regarding staff to make sure this does not occur again and are glad to here everything was resolved during your visit. We hope to welcome you back to the resort in the future!
Hi Jorge, We apologize for your experience at our resort. We would like the opportunity to discuss the matters further- please give us a call so we can address this.