Extended Stay America Suites Austin Round Rock South

I liked the price (which was $5 more before tax than Orbitz had listed it when booked, btw) and convenience of its location. The staff was very nice, but extremely casual in interaction I was disappointed in the following (in order of my discovery): 1. room smelled strongly of cigarette smoke 2. goes to turn on a/c, discovers large fresh looking blood/ketchup stain on rug (obvious stain in middle of room, obviously no attempt to clean had yet been made) 3. cable tv: not functioning 4. room phone: could call and hear the front desk; front desk could not hear me (x3 calls) 5. call to front desk from cell phone: answered, put on hold, did not come back (x2k calls) 6. a/c was blowing cigarette smoke in from parking lot where 6-8 people were smoking out front 7. internet wi-fi: not functioning (came online after 3 hours, so I got to start work follow-up at midnight, thanks) 8. shower tub or plumbing: after turning on shower a cascade of dark water ran to the drain It's almost laughable.

Lady at the front desk i believe named Ashley was extremely helpful. She was helping an older lady at the desk which was taking some time an attention but she still managed to get me checked in and settled quick and easy.

DO NOT STAY. It started with the greeting. I was asked if I was sure that I had $50 in my account to cover the deposit. Not only is that insulting, but it also should have showed me that I should stay somewhere else. Theres a club next door called "The Hangover"....yeah thats all that needs to be said about that. Stains on the floor in multiple places. Non hotel residents everywhere. I can't comment on the room and amenities because I spent literally 1 minute inside that hotel.

It was fine. Good location. Wish there was free breakfast.

There were no dishes in the kitchen. There was only one plastic cup in the room, I had to ask for more. Futhermore, there was no coffee maker in the room.

Front desk was rude. I had to wait for a girl to finish doing her mascara until she would help me! All they had for breakfast the first day was 1 plain oatmeal for my husband and I to split. Nothing else. When I asked if this was all they have she said ,"yup" and that's it. I asked for clean towels and they said they didn't have any, and my whole stay I never was able to get any!

We had a terrible experience! We had reserved through Orbitz because we would be arriving late. When we got there, they told us that they had oversold and there were no rooms available and that we would have to call Orbitz for a refund. We ended up driving around at 1:00 am looking for a hotel.

It’s non smoking but the bathroom reeks of Marijuana. There were no towels in the bathroom so I had to dry off with the mat. There was something sticky on the desk. Lastly, there was no iron for my shirt.

We stayed Fridy and Saturday and we got a room that was about 80feet from a bar or disco It was incredibly noisy they had loud music and people screaming till very late in the night and it was not possible to sleep if you ever go there tell them not to place you in the south wing of the building The breakfast they advertise is a very very small thing

I didn't stay at this hotel,, you booked me a room , but when I arrived they didn't have any rooms !

First, I did not realize what those were, but later found those were part of dead body cockroaches at the door entry, also under the bed. Thus, that became my first impression of the room. Not impressed. I also was woken up in the middle of night by the sound made by the of the desk lamp vibrating because of the I-45 traffic.

The lobby was dirty and the hallways smelled bad. There was hair in the bathtub and a wash rag left on the floor. It is outdated and I would not want to stay again. We cancelled our next 2 nights.

Very clean nice and quite love the kitchen to heat up food

First room we received had an issue with the lock. After checking in we dropped everything off in the room and went to grab a bite. After coming back I noticed that the door was not lighting up after inserting card, but we could go right in. Luckily they didn't give us any hard time about a room that was no broken. Also, that room was quite dirty especially in the bathroom, the water didn't work in the bathroom sink, and the t.v was staticy and didn't show cable. The second room we were transferred to was the completely opposite. The only problem I ran into with the second room was bugs.

We stayed one week and everything was great. Amber, at the front desk, was awsome! She went above and beyond her job expectations! We really felt like it was home by the end of the week.

The staff at this hotel goes above and beyond. They were very polite and even welcomed my dog. Would stay here again :)