DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Hotel in Austin with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Executive lounge
King, Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, iron/ironing board
Outdoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Domain Northside
    ‪3 min drive‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

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Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

King, Junior Suite, 1 King Bed, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Austin

Located within a mile (2 km) of Arboretum at Great Hills Mall, DoubleTree by Hilton Hotel Austin Northwest Arboretum is within 3 miles (5 km) of Domain Northside. This hotel has 194 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.0 mile
  • Domain Northside - 3 min drive - 2.6 miles
  • Q2 Stadium - 4 min drive - 1.9 miles
  • St. David's North Austin Medical Center - 5 min drive - 4.0 miles
  • University of Texas at Austin - 10 min drive - 7.5 miles

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with a fitness center and a 24-hour business center
Guests of DoubleTree by Hilton Hotel Austin Northwest Arboretum have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 6 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

DoubleTree by Hilton Hotel Austin Northwest Arboretum provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

As of May 27, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Austin Northwest Arboretum on Jun 6, 2025 start from $81.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Hotel Austin Northwest Arboretum?

This hotel is located in Austin, close to Arboretum at Great Hills Mall, Q2 Stadium, and Domain Northside. You'll also find Mount Bonnell and Museum of Ice Cream within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes, parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a casino?

No, DoubleTree by Hilton Hotel Austin Northwest Arboretum doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about DoubleTree by Hilton Hotel Austin Northwest Arboretum?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Austin Northwest Arboretum serves a full breakfast for a surcharge on weekday mornings at Centre Lounge.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

Are there connecting rooms at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Hotel Austin Northwest Arboretum?

The closest major airport to DoubleTree by Hilton Hotel Austin Northwest Arboretum is Austin-Bergstrom Intl. Airport (AUS), which is 17.6 mi away (21 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

ephraim

Disliked: Cleanliness, amenities, property conditions & facilities
This property is undergoing some renovation. Lobby, elevator are all dirty looking. Does not look anything like the pictures. Hair in bathroom sink, empty body wash container in shower.Charges for parking in spite of being located in an open area with plenty of parking, to make matters worse they add service charge to your parking fee. Booked hotel because of the 4 star rating but this hotel is 2 stars at best.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

SAMANTHA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Feb 2025

10/10 Excellent

halley amber

Liked: Cleanliness, property conditions & facilities
comfy. clean. nice staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Randy

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Celia is the ultimate professional!

Check-in was FANTASTIC! Please let Celia know we greatly appreciate her friendly, professional and courteous service! Check out with Celia was absolutely pleasurable! The mad our stay the best we have had in Austin!
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

8/10 Good

Lin

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Stayed 1 night in Feb 2025

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our AC went out during the early morning which made it uncomfortable. When we left to start our day, we notified the front desk. Upon our return to our room later that day, it was nice and cold again. Our overall experience was great for a weekend getaway with friends.
Stayed 2 nights in Feb 2025

8/10 Good

John, Holland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unusually wonderful... very curteous.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Brad

Disliked: Staff & service, property conditions & facilities
I walked into the room and the AC was blowing hot air. I took my bags back to the front desk and requested a new room. Asst Mgr Becker requested that I stay in that room and maintenance would reset the AC. The Tech came to the room with major attitude, reset the AC, it blew cooler air and the Tech said it would be cooler in 30 minutes. I had a fitful night sleep the temp went from 78 to 76. At 5 am it was back to 78. I requested a refund but was denied. I cannot recall a worse hotel experience in my life.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, room comfort

Lousy Hotel. Don't Waste Your Money.

I reserved an upgraded room, got bumped to a lower grade room upon arrival. Thermostat in room didn't work and had to be replaced. Cooked the first night I was there. TV remote barely worked. Room was on the bottom floor and loud and faced the parking lot. Second night the fire alarm for the hotel goes off at 11:30 and everyone has to exit the hotel until the Fire Department clears the hotel. No compensation or apologies from the hotel. The condition of the hotel is blausey. You can tell it's a refurbished property and they are trying to make out like its a five star resort. I've stayed at better Motel 6 hotels. Parking was not free and there was no indication that it was paid parking until you arrive at the hotel. The nightly rate was $15.00 dollars. What a rip off. Parking should be at least free in this location. I would not recommend staying here. Location is good and that's about all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger, Houston

Stayed 2 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient for me when I visit some friends who live in the area. It’s comfortable and clean. Staff is very friendly. My main complaint is that they charge you to park your own car per night in their massive parking lot.
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Business traveler, Traveled with family
Disliked: Amenities
Property shows its age. For example, no electrical or USB outlets on one side of the bed or on the desk. Hot water slow to arrive and not very hot when it did. One wall switch didn't work anything. Surprised by parking fee for a suburban hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Gary

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room hot and the air conditioner ran all night. The thermostat was set at 65 but did not go below 74 which lead to it running all night. It was annoying and loud.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2025

10/10 Excellent

Doris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Glenna

Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

MeKirya

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The heat did not work in the room we had, even when it was on 80 it kept blowing cold air. We were told maintenance would come but the never did. Overall the staff was very respectable.
Stayed 1 night in Jan 2025

2/10 Terrible

Dale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have security in parking lot.
Stayed 1 night in Jan 2025