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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Hotel in Austin with an outdoor pool and a restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Outdoor pool
Premium bedding, in-room safe, iron/ironing board
Serves breakfast, lunch, and dinner
Restaurant
Executive lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Regal Gateway
    ‪19 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(37 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay movies

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

1 KING JR SUITE

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 2

2 Double Beds

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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Lobby

Hilton Garden Inn Austin NW - Arboretum

McNeil
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,012 reviews
$81 nightly
The price is $97
Feb 19 - Feb 20
Total with taxes and fees
Hilton Garden Inn Austin NW - Arboretum

About the neighborhood

Austin

Located within a mile (2 km) of Arboretum at Great Hills Mall, DoubleTree by Hilton Hotel Austin Northwest Arboretum is within 3 miles (5 km) of J. J. Pickle Research Campus. This hotel has 194 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Regal Gateway - 19 min walk - 1.0 mile
  • Arboretum at Great Hills Mall - 19 min walk - 1.0 mile
  • Water 2 Wine - 1 min drive - 1.7 miles
  • J. J. Pickle Research Campus - 1 min drive - 1.2 miles
  • First Presbyterian Church - 3 min drive - 1.7 miles

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪The Cheesecake Factory - ‬6 min drive
  • ‪Dave & Buster's - ‬19 min walk
  • ‪Casa do Brasil - ‬5 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with an outdoor pool and a restaurant
Guests of DoubleTree by Hilton Hotel Austin Northwest Arboretum have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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8.0 out of 10, Very Good, 163 reviews
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Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

DoubleTree by Hilton Hotel Austin Northwest Arboretum provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Austin Northwest Arboretum on Feb 28, 2026 start from $83.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Hotel Austin Northwest Arboretum?

This hotel is located in Austin, close to Q2 Stadium, Domain Northside, and Arboretum at Great Hills Mall. You'll also find Museum of Ice Cream and Mount Bonnell within a short drive.

Is there parking available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes, parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a casino?

No, DoubleTree by Hilton Hotel Austin Northwest Arboretum doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is DoubleTree by Hilton Hotel Austin Northwest Arboretum good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Austin Northwest Arboretum serves a full breakfast for a surcharge on weekday mornings at Centre Lounge.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Hotel Austin Northwest Arboretum?

The closest major airport to DoubleTree by Hilton Hotel Austin Northwest Arboretum is Austin-Bergstrom Intl. Airport (AUS), which is 18.4 mi away (25 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 119 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness
Staff was rude at first. Room was nice but shower wasn’t full power due faucet broken so bath and shower ran at same time. Ice machine was broken. Plus was the bed and pillows were very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very welcoming
Stayed 2 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Jasmine

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
We started off the evening with checking in after driving all day, we go up to our room only to already find there was somebody IN that room. I’m saying their purse, wallets, food, everything was still in the room. Thank God we are decent people and I rushed my friend out the door telling her the room was occupied. Can you imagine? A vile person? If another person would’ve stolen that’s guests things? Money? Etc? We go back to the lobby and explain what happened and all we got was a simple I’m sorry and a “I thought that room was free” and that was it, here’s your new key enjoy your stay. When I asked about complimentary breakfast the employee just informed me of the hours and that was it. Leading me to believe it was included in with our stay or because of my hiltons honors. Well fast forward to Sunday and we consume said breakfast and we’re then told we would be charged $20 each for it. The manager on duty was EXTREMELY rude and dismissive to my friend, they DID not acknowledge that their employee made a mistake and still charged us for breakfast didn’t even apologize sincerely or correctly for the check in incident, that could’ve been a bad situation. Everyone carry’s in Texas what if that person staying in the room acted before asking questions to someone randomly walking into their room? The hotel didn’t care for our feelings or safety. Overall it was just the worst Hilton I’ve ever stayed at. The manager even tried to give us an HR business card for our complaint.
Stayed 2 nights in Oct 2025

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Bryon

Stayed 1 night in Nov 2025

10/10 Excellent

Kamarie

Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not recommended

We will not stay at this hotel again. The location was fine, but we had to pay to park in an open lot. It should be garage parking if you have to pay. Also, the shower curtain rod was installed wrong so the curtain kept slipping into the middle of the shower, so it was basically like not having a curtain at all. When the AC kicks on, it is very loud and doesn't even keep the room cool. We didn't have an outdoor view from our room, so we looked out on the lobby/breakfast area. Very strange! I guess we could have waved at people as they eat their breakfast. The furniture in the room looked like it was from a thrift store. There was plenty of room to put a small sofa in the room for seating, but it just had a small chair in the corner. The staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better AC
Stayed 1 night in Oct 2025

8/10 Good

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

2/10 Terrible

Zigmary

Stayed 1 night in Oct 2025

2/10 Terrible

Malcolm

Stayed 1 night in Oct 2025

10/10 Excellent

*HEART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Liked: Cleanliness
Horrible experience. Hotel let a group destroy the neighboring room causing 4hrs of construction volume noise until they finally destroyed the room enough they flooded their room, hallway, my room, and all adjacent rooms below me. Guests were reported 3hrs before this happened. Water damage to my computer and weightlifting sensors that will cost me over 3k$ to replace.
Stayed 3 nights in Oct 2025

2/10 Terrible

Charvette

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On the particular weekend that I was booked the hotel had a water leak on the property. That lasted for several hours, no running water. The management was very apologetic however was able to shower or prepare for my engagement. The pipes burst.
Stayed 1 night in Oct 2025

10/10 Excellent

Aubrey, San Angelo

Stayed 1 night in Oct 2025

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very easy check in and check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a Lovely place to stay, my son flew from Nashville and we drove to Austin from Beaumont, TX to visit with him! Lots closer than Nashville! We enjoyed the stay. ALEX in the bar/restaurant was especially cordial and the front desk clerk, don't remember the name, it was the night clerk, not the female but the male. Thanks we will consider this location next time we are in Austin!
Stayed 1 night in Sep 2025

8/10 Good

Tiffany

Stayed 1 night in Sep 2025

6/10 Okay

Hans

Traveled with group
Liked: Cleanliness, staff & service, room comfort
I was booked in a room facing to the interior courtyard arboretum which was not great. I think hotel would have been fine if booked in a room on the outside walls of the hotel. The interior of the room was nicely furnished, clean and updated. Hotel in general is dated but has been up dated. I would only stay there again if on an outside room.
Stayed 3 nights in Sep 2025

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service
Ok
Stayed 1 night in Sep 2025

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