DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Hotel in Austin with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Property amenity
Reception
Outdoor pool
Executive lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Place, Q2 Stadium
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located within a mile (2 km) of Arboretum at Great Hills Mall, DoubleTree by Hilton Hotel Austin Northwest Arboretum is within 3 miles (5 km) of Norris Conference Centers. This hotel has 194 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.0 mile
  • Domain Northside - 3 min drive - 2.6 miles
  • Q2 Stadium - 4 min drive - 1.9 miles
  • St. David's North Austin Medical Center - 5 min drive - 4.0 miles
  • University of Texas at Austin - 10 min drive - 7.5 miles

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬4 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Casa do Brasil - ‬5 min drive
  • ‪Taco Cabana - ‬4 min drive
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with a fitness center and a 24-hour business center
Guests of DoubleTree by Hilton Hotel Austin Northwest Arboretum have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

DoubleTree by Hilton Hotel Austin Northwest Arboretum provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Austin Northwest Arboretum on Oct 31, 2025 start from $87.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Hotel Austin Northwest Arboretum?

This hotel is located in Austin, close to Arboretum at Great Hills Mall, Q2 Stadium, and Domain Northside. You'll also find Mount Bonnell and Museum of Ice Cream within a short drive.

Is there parking available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes, parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a casino?

No, DoubleTree by Hilton Hotel Austin Northwest Arboretum doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is DoubleTree by Hilton Hotel Austin Northwest Arboretum good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Austin Northwest Arboretum serves a full breakfast for a surcharge on weekday mornings at Centre Lounge.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Hotel Austin Northwest Arboretum?

The closest major airport to DoubleTree by Hilton Hotel Austin Northwest Arboretum is Austin-Bergstrom Intl. Airport (AUS), which is 17.6 mi away (21 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, at DoubleTree by Hilton Hotel Austin Northwest Arboretum, there aren't any guestrooms that list a balcony.

Reviews

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 111 out of 1003 reviews

Reviews

10/10 Excellent

Dayron

Stayed 1 night in Sep 2025

6/10 Okay

Arturo, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was lime green. Checked in on a Thursday…when I asked the front desk what was up, they said that the pump was broken and that a replacement was expected on the next Wednesday (I checked out on Sunday). So there went the swimming. Also…ice machine was broken. When I asked the front desk, they gave me a bag of ice. So there went that. Lastly…the mini fridge did not keep ice cream cold/frozen. After about an hour, I essentially had a pint of a milk shake.
Stayed 3 nights in Aug 2025

8/10 Good

Amrut

Stayed 1 night in Jul 2025

2/10 Terrible

Vania

Disliked: Staff & service
There was a fire alarm, and they closed breakfast. Since I had already paid I asked if I could get a refund they told me they would write my room number but I didn’t get the refund
Stayed 1 night in Jun 2025

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Great location-Celia was so very nice and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

NGON

Traveled with family
Liked: Cleanliness, room comfort
Good time. Clean place and friendly staff. The fresh cookie are a bonus.
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to check in via an app that I can’t access with a confirmation number I don’t have. Just foolishness. A whole lot of technology to make things harder.
Stayed 1 night in Jun 2025

10/10 Excellent

doug

Stayed 1 night in May 2025

2/10 Terrible

COURTNEY

Stayed 1 night in Jun 2025

6/10 Okay

Elvis

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Room was ok it was clean at least. Rest of hotel not so much. Large roaches in hallways. Very dusty especially by the bar area. Pool was dirty and no chairs at the pool at all. Double tree has great properties but it seems this one has been forgotten! Front desk African American lady does overnights she’s terrible. Attitude to go with it as well!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Jun 2025

4/10 Poor

Yujie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not clean, when I check in room, toilet is not flushed completely, very dirty poor. Kitchen closed one day during my stay. Food is expensive. Will not come back.
Stayed 3 nights in May 2025

2/10 Terrible

adrian

Stayed 1 night in May 2025

2/10 Terrible

Danny, Orange

Liked: Cleanliness
Can’t check in. System issues. Manager Grant Becket, (512)343-0888, allowed to cancel with a full refund as he wrote ơn his business card. I cancelled it and try to book another place. So bad!!!! Wasted my three hours of waiting. Need Expedia refund my money.
Stayed 1 night in May 2025

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
My shower didn’t work and the property appeared to be in disrepair. House keeping was knocking on my door at 8:15 am trying to clean the room for some reason.
Stayed 1 night in May 2025

4/10 Poor

Kaden

Stayed 2 nights in May 2025

10/10 Excellent

Kade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great service let down by some specifics

The lady at the front desk was excellent on checkin and check out. Two things let the stay down. The place smelled of weed in the elevator, in the entrance and even in our room. Second $4 for a bottle of water in our room!
Stayed 1 night in May 2025

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Matt

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
It was nice but only lukewarm water for showers.
Stayed 1 night in May 2025

6/10 Okay

Jessica

Traveled with family
When I attempted to look out my window it was to the inside of the property which if curtains left open anyone could be watching inside the room.
Stayed 2 nights in May 2025

2/10 Terrible

Nathaniel

Stayed 2 nights in May 2025