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Recent guest reviews

Customer service was excellent considering the issues of Covid-19. Staff performance was excellent as they tried to accommodate everyone. The A/C could have been better on the fourth floor though.

Bed was awesome, they need to remove pictures of the breakfast they claim to be offering Because due to covid all they are offering are a muffin and coffee. Could of stayed at a cheaper hotel that offered at least a continental breakfast.

I was extremely disappointed in the cleanliness of the rooms. My room was VERY dusty...dust all over the furniture, base boards, etc. And sheets were not clean. Once I pulled back the blanket, the sheets were dirty...hairs on the sheets, stains, and DUST everywhere that was not covered by the blankets (so basically where the pillows are, which were also dusty.) I got VERY sick, since I'm allergic to dust. One day, the cleaner did not even remove the dirty towels from the bathroom. It got very cold (in the 30s Fahrenheit), and the heat in our room did not work. I got extremely more sick after that. On the final night, they changed our room to a room where the heater worked, which was also dusty with dirty sheets. We had to dust the room and wipe down with Clorox wipes, as we did the first room. By the time I returned home, I had bronchitis. The staff did not offer anything to compensate. While everyone was very polite, it felt like there was no real management. They said sorry..but it was obvious there was no weight behind it. This is a new hotel, and the rooms at first glance look great, until you take a close look and realize they are disgusting.

The front desk attendant was quite great. Always helpful and friendly.

The room space was ample and had everything that I needed. The quality of the breakfast was excellent! The property itself was the perfect size—not too big or too small and the location was very convenient.

Great service. Very clean and new. We will always comeback.

Clean, quiet and friendly staff. Would recommend to family and friends

It was clean and nice. Great location pretty quite

Close to where my great niece moved to. Easy access from/to freeway.

The rooms are clean and well appointed. Staff was cery friendly with exception of breakfast attendant who may have been overwhelmed with so many to whom she needed to attend. However, we ate without forks one morning, and found the breakfast room lacking in salt (only 1) and pepper (only 2 in entirearea)shakers.

The facility had the essentials we required for our stay and the staff was accommodating. I would stay there again.

Great staff, very helpful, especially the front desk girl at the night shift. Good location, quiet yet convenient with lots of food options very near from the hotel.

East New Hope Drive Cedar Park TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cedar Park Center is a short stroll from Hyatt Place Austin Cedar Park, and other popular attractions like Lakeline Mall are within a 10-minute drive. This 3-star hotel has 137 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink.


Rooms

All 137 accommodations afford space to spread out with dining areas and sitting areas. 49-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

At Hyatt Place Austin Cedar Park, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Guest reviews for Hyatt Place Austin Cedar Park

Everyone (16) Couples (1) Family (10)
5
Everyone

By on Oct 23, 2020

4
Everyone

By on Oct 6, 2020

5
Family

Customer service was excellent considering the issues of Covid-19. Staff performance was excellent as they tried to accommodate everyone. The A/C could have been better on the fourth floor though.

By , from Lake Charles, LA on Sep 3, 2020

3
Everyone

By on Jun 9, 2020

3
Partner Couples Family

Bed was awesome, they need to remove pictures of the breakfast they claim to be offering Because due to covid all they are offering are a muffin and coffee. Could of stayed at a cheaper hotel that offered at least a continental breakfast.

By , from Victoria tx on Jun 9, 2020

5
Everyone

By on Feb 14, 2020

2
Friends

I was extremely disappointed in the cleanliness of the rooms. My room was VERY dusty...dust all over the furniture, base boards, etc. And sheets were not clean. Once I pulled back the blanket, the sheets were dirty...hairs on the sheets, stains, and DUST everywhere that was not covered by the blankets (so basically where the pillows are, which were also dusty.) I got VERY sick, since I'm allergic to dust. One day, the cleaner did not even remove the dirty towels from the bathroom. It got very cold (in the 30s Fahrenheit), and the heat in our room did not work. I got extremely more sick after that. On the final night, they changed our room to a room where the heater worked, which was also dusty with dirty sheets. We had to dust the room and wipe down with Clorox wipes, as we did the first room. By the time I returned home, I had bronchitis. The staff did not offer anything to compensate. While everyone was very polite, it felt like there was no real management. They said sorry..but it was obvious there was no weight behind it. This is a new hotel, and the rooms at first glance look great, until you take a close look and realize they are disgusting.

By on Dec 24, 2019

5
Family

The front desk attendant was quite great. Always helpful and friendly.

By on Nov 26, 2019

5
Everyone

By on Nov 21, 2019

5
Business Business

The room space was ample and had everything that I needed. The quality of the breakfast was excellent! The property itself was the perfect size—not too big or too small and the location was very convenient.

By on Nov 16, 2019

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