I was extremely disappointed in the cleanliness of the rooms. My room was VERY dusty...dust all over the furniture, base boards, etc. And sheets were not clean. Once I pulled back the blanket, the sheets were dirty...hairs on the sheets, stains, and DUST everywhere that was not covered by the blankets (so basically where the pillows are, which were also dusty.)
I got VERY sick, since I'm allergic to dust. One day, the cleaner did not even remove the dirty towels from the bathroom.
It got very cold (in the 30s Fahrenheit), and the heat in our room did not work. I got extremely more sick after that.
On the final night, they changed our room to a room where the heater worked, which was also dusty with dirty sheets. We had to dust the room and wipe down with Clorox wipes, as we did the first room.
By the time I returned home, I had bronchitis.
The staff did not offer anything to compensate. While everyone was very polite, it felt like there was no real management. They said sorry..but it was obvious there was no weight behind it.
This is a new hotel, and the rooms at first glance look great, until you take a close look and realize they are disgusting.