Search Flights From Liberty Intl. (EWR) To Denver Intl. (DEN)

Once again, the in-flight entertainment system didn't work. I can't remember the last time it worked on my laptop. United really really needs to address this -- it's like flying in the 1970s again.

This airline limited everything from carry on to in flight entertainment. You have to pay for carry-ons and no tv in flight, had to use personal phone. Had to line up for checkin, then a different line for dropping the bag. The entire process is backwards and ridiculous. I do not ever want to use United again. They are a money hungry run down airline! They were physically assigning seats as you board the aircraft. At that point, horrible Spirit airlines looked better because they were up front about their shity service since they offered the cheapest services.

Even though I specifically asked for a hallway seat they gave me a middle seat(which I didn’t know until got into the plane) I was with a 1 year old and they offered me to get into the next flight!!! That was the only way they could help me so no help at all. The staff didn’t even bother to ask the other passengers if anyone would change their seat with me or not when I asked staff to help me with that they wanted me to ask the people while carrying a 25 lbs baby and a diaper bag and all our coats and stuff. Because they were busy with chatting and deciding whether I should take the next flight or not. Terrible absolutely terrible airlines! I flew all over the world with a lot of different airlines but never seen any airlines worse than United.

United should be ashamed of themselves for their service. I was made to unpack 4 times before the gate attendant was satisfied with the size of my carry on. It is a standard carry on bag I have used hundreds of times. It meant I had to unpack my underwear in the open terminal for all to see, which is incredibly embarrassing. Everyone knew it wasn’t right and unprompted told me to let her ticket it and I could rip it off on the jet bridge. Others said “your bag was without a doubt much thinner than mine. I can’t believe they did that.” Every bag was bigger than mine but she just let everyone pass as she stared at me. At no point did the woman apologize for her actions or do anything but stand on her high horse. By the time she let me go, I was so far back on the jet bridge that my bag ended up in the back of the plane even though I was premiere (Gold) and was in Row 8 in economy comfort. I was also informed that 4 of the carry on containers in economy comfort were taken entirely by crew. When space is already tight on a full flight, it is incredibly rude United thinks they can take 4 passenger overhead compartments, particularly in a premium cabin. To make matters worse, I was headed to a funeral when all of this happened. That is only relevant to say that United has no idea what is going on in people’s lives and their job is to provide a quality customer service, not to embarrass their customers and make them regret ever taking their company to get them to an important life event.

I wasn’t even mad that I missed my connecting Flight I was mad because I wanted the option to upgrade and I believe the person who was helping Me was inexperience and it was a lot of people at the airport and I was limit on time to try and figure it out